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Windows 7: Help with irregular PC crashes


18 Nov 2011   #1

Windows 7 home premium x64
 
 
Help with irregular PC crashes

Hi I have had a few crashes on my pc and am hoping someone can point me in the right direction.
I have attached some zip files of the minidumps if that helps.This is some of the error that i get.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 124
BCP1: 0000000000000000
BCP2: FFFFFA800555D038
BCP3: 0000000000000000
BCP4: 0000000000000000
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

My System SpecsSystem Spec
.

18 Nov 2011   #2

Windows 8.1 Pro x64
 
 

This is a hardware error caused by defective hardware, dumps point to your CPU

Run Prime 95 to test your CPU. Carefully the instructions in this tutorial: CPU - Stress Test with Prime95. Run 3 separate tests, one on each of the settings (Blend, Small FFTs, Large FFTs). Post back with your results.
Note that this test may overheat the CPU, ensure proper cooling

Test your RAM too
RAM - Test with Memtest86+

Stop 0x124 - what it means and what to try

Post back with the test results.
Code:
*******************************************************************************
*                                                                             *
*                        Bugcheck Analysis                                    *
*                                                                             *
*******************************************************************************

WHEA_UNCORRECTABLE_ERROR (124)
A fatal hardware error has occurred. Parameter 1 identifies the type of error
source that reported the error. Parameter 2 holds the address of the
WHEA_ERROR_RECORD structure that describes the error conditon.
Arguments:
Arg1: 0000000000000000, Machine Check Exception
Arg2: fffffa8004b404f8, Address of the WHEA_ERROR_RECORD structure.
Arg3: 0000000000000000, High order 32-bits of the MCi_STATUS value.
Arg4: 0000000000000000, Low order 32-bits of the MCi_STATUS value.

Debugging Details:
------------------


BUGCHECK_STR:  0x124_AuthenticAMD

CUSTOMER_CRASH_COUNT:  1

DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT

PROCESS_NAME:  System

CURRENT_IRQL:  0

STACK_TEXT:  
fffff880`033a86f0 fffff800`03722c59 : fffffa80`04b404d0 fffffa80`039fcb60 00000000`00000000 00000000`00000000 : nt!WheapCreateLiveTriageDump+0x6c
fffff880`033a8c10 fffff800`03602f57 : fffffa80`04b404d0 fffff800`0367d2b8 fffffa80`039fcb60 00000000`00000000 : nt!WheapCreateTriageDumpFromPreviousSession+0x49
fffff880`033a8c40 fffff800`0356a5d5 : fffff800`036deae0 00000000`00000001 fffffa80`03a195d0 fffffa80`039fcb60 : nt!WheapProcessWorkQueueItem+0x57
fffff880`033a8c80 fffff800`034e7001 : fffff800`03746900 fffff800`0356a5b0 fffff800`0367d200 00000000`00000000 : nt!WheapWorkQueueWorkerRoutine+0x25
fffff880`033a8cb0 fffff800`03777fee : 00000000`00000000 fffffa80`039fcb60 00000000`00000080 fffffa80`039e9b30 : nt!ExpWorkerThread+0x111
fffff880`033a8d40 fffff800`034ce5e6 : fffff880`03163180 fffffa80`039fcb60 fffff880`0316dfc0 00000000`00000000 : nt!PspSystemThreadStartup+0x5a
fffff880`033a8d80 00000000`00000000 : fffff880`033a9000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!KxStartSystemThread+0x16


STACK_COMMAND:  kb

FOLLOWUP_NAME:  MachineOwner

MODULE_NAME: hardware

IMAGE_NAME:  hardware

DEBUG_FLR_IMAGE_TIMESTAMP:  0

FAILURE_BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

BUCKET_ID:  X64_0x124_AuthenticAMD_PROCESSOR_BUS_PRV

Followup: MachineOwner
---------
My System SpecsSystem Spec
Reply

 Help with irregular PC crashes




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