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Windows 7: BSOD on start up but then okay on reboot

19 Nov 2011   #1
FoxyW

Windows 7 Home Premium 64bit
 
 
BSOD on start up but then okay on reboot

Hello - First time asking on here and Im not that great with PCs - the company I bought this off 18 months ago closed down so I cant get any support from them.

Every time I switch my PC on during boot up or shortly after I get a BSOD, I have to kill the power to get it to do anything, when I turn the power back on and switich it on 99% of the time it boots up and is fine. I lived with that for a few months... but now it trys to scan the harddrive on boot up and then crashes during that.

I have attached a sytem health log and Windows_NT6_BSOD_jcgriff2 folder

Many thanks for any help or advice anyone can give me.

System Specs :-
Windows 7 Home Premium 64 Bit OEM
Intel Core i7 CPU 86 2.8 GHz
8GB RAM
About 18 months old


My System SpecsSystem Spec
.
19 Nov 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

These crashes were caused by memory corruption.
Run these two tests to verify your memory and find which driver is causing the problem.

1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.
RAM - Test with Memtest86+


2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
19 Nov 2011   #3
FoxyW

Windows 7 Home Premium 64bit
 
 

Thanks!
typicaly now I have done all that it wont crash -
When it does I will update.
Thanks again.
My System SpecsSystem Spec
.

20 Nov 2011   #4
FoxyW

Windows 7 Home Premium 64bit
 
 

Okay so it crashed again and this is the Windows_NT6_BSOD_jcgriff2 folder...

Thanks agian!
My System SpecsSystem Spec
20 Nov 2011   #5
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

No DMP files were included above.

Re Driver Verifier...

Did you follow the instructions?
What were the results?
Please run it again.


Quote:
Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).
My System SpecsSystem Spec
20 Nov 2011   #6
FoxyW

Windows 7 Home Premium 64bit
 
 

Yes I did -it crashed and so i posted a new jcgriff log. If that is not what I needed to do how do I get the results to put on here?
My System SpecsSystem Spec
20 Nov 2011   #7
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Quote   Quote: Originally Posted by FoxyW View Post
Yes I did -it crashed and so i posted a new jcgriff log. If that is not what I needed to do how do I get the results to put on here?

As no DMP files were included in the upload please try this method.

> First make sure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.


> We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

Upload the contents of your "\Windows\Minidump" folder.

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
My System SpecsSystem Spec
20 Nov 2011   #8
FoxyW

Windows 7 Home Premium 64bit
 
 

Thanks again... I have done that and attached the minidump folder...
My System SpecsSystem Spec
22 Nov 2011   #9
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

These crashes were caused by memory corruption.
Run these two tests to verify your memory and find which driver is causing the problem.

1-Memtest.
Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.
RAM - Test with Memtest86+


2-Driver verifier
Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable

My System SpecsSystem Spec
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 BSOD on start up but then okay on reboot




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