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Windows 7: Random BSOD ntoskrnl.exe error 0x00000001

19 Nov 2011   #1
Supershmup

Windows 7 Pro x64
 
 
Random BSOD ntoskrnl.exe error 0x00000001

window7 x64 pro that I've installed about a year ago.
4gb ram
the hardware is 2.5 years old full retail

hey guys.

the BSOD has started after installing system mechanic.
uninstalled it and it didn't help.

is it a hardware malfunction?

thanks in advances
aviad



My System SpecsSystem Spec
.

19 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Supershmup View Post
window7 x64 pro that I've installed about a year ago.
4gb ram
the hardware is 2.5 years old full retail

hey guys.

the BSOD has started after installing system mechanic.
uninstalled it and it didn't help.

is it a hardware malfunction?

thanks in advances
aviad

Virtually all 47 of these are identical. There is very little practical information in them as to its cause. The specific error code is:

The APC_INDEX_MISMATCH bug check has a value of 0x00000001. This indicates that there has been a mismatch in the APC state index.

We can certainly find what the cause is eventually but I wonder since these only started after you installed system mechanic wouldnt it be easier to restore a backup, or do a clean reinstall?

Here are a few of the current problems



Old drivers
Code:
ElRawDsk.sys    7/26/2008 12:59:09 PM        fffff880`03dd6000    fffff880`03de0000    0x0000a000    0x488b65ed                        
btwl2cap.sys    4/3/2009 7:28:45 PM        fffff880`08d29000    fffff880`08d35000    0x0000c000    0x49d6a9bd
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads


The remnants of a previous AVG installation that needs to be removed.
Download tools and utilities | AVG Worldwide




Sptd.sys


Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM
(MagicDisc)

in its place

Using MagicISO to create ISO image files

Only after all of these have been corrected can we attempt to find the many underlying problems.
My System SpecsSystem Spec
20 Nov 2011   #3
Supershmup

Windows 7 Pro x64
 
 

lost my product key. cant reinstall windows

didn't have system restore on. on that time.

did all you have asked.

except for the broadcom driver, my computer doesn't stays on long enough to download it.

same error.
My System SpecsSystem Spec
.


20 Nov 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Supershmup View Post
lost my product key. cant reinstall windows

didn't have system restore on. on that time.

did all you have asked.

except for the broadcom driver, my computer doesn't stays on long enough to download it.

same error.
Can you boot in safe mode (F8)?
My System SpecsSystem Spec
20 Nov 2011   #5
Supershmup

Windows 7 Pro x64
 
 

sure - to download it than?
Quote:
Can you boot in safe mode (F8)?
does anyone have a way to find win7 product key?
i wont lose it this time
My System SpecsSystem Spec
Reply

 Random BSOD ntoskrnl.exe error 0x00000001




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