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Windows 7: Frequent BSODs

19 Nov 2011   #1
mburke

Windows 7 Home Premium 64bit
 
 
Frequent BSODs

Is Windows 7 . . .
- x86 (32-bit) or x64 ?
x64
- the original installed OS on the system? yes
- an OEM or full retail version? OEM
- What is the age of system (hardware)? roughly a year and a quarter (purchased August 2010)
- What is the age of OS installation
(have you re-installed the OS?) roughly a year and a quarter (same installation that it came with)


For the past few months I've been receiving a lot of BSOD crashes. They happen randomly as far as I've noticed; could be during a video, while playing a game, while typing a paper, etc. If any more information is needed just ask


My System SpecsSystem Spec
.

19 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mburke View Post
Is Windows 7 . . .
- x86 (32-bit) or x64 ?
x64
- the original installed OS on the system? yes
- an OEM or full retail version? OEM
- What is the age of system (hardware)? roughly a year and a quarter (purchased August 2010)
- What is the age of OS installation
(have you re-installed the OS?) roughly a year and a quarter (same installation that it came with)


For the past few months I've been receiving a lot of BSOD crashes. They happen randomly as far as I've noticed; could be during a video, while playing a game, while typing a paper, etc. If any more information is needed just ask



Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

Some generic advice.

If you are overclocking STOP. return to the default settings at least for now.
If you are running a RAID update its driver.


You can read more on this error and what to try here... Stop 0x124 - what it means and what to try



My System SpecsSystem Spec
23 Nov 2011   #3
mburke

Windows 7 Home Premium 64bit
 
 

Thank you for the prompt reply.

The BSODs started happening just after I installed a graphics gard into my computers single PCI slot (in place of onboard graphics). From what you said it sounds like the problem is that the graphics card is just overheating, but I seem to get most of the BSODs after returning from sleep/hibernate. I would say over half of them happen within the first five minutes of coming back from sleep/hibernate. Does this mean it is the graphics card overheating or is there some other problem that is going on?
My System SpecsSystem Spec
.


23 Nov 2011   #4
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Hello mburke,
A stop error of 0x124 is a general hardware complaint that requires checking ram, psu, mobo, etc
You were provided with clear & concise troubleshooting methods.
Did you actually read & try each of the 9 steps?
You provide no written indication that you have.


My System SpecsSystem Spec
Reply

 Frequent BSODs




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