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Windows 7: BSOD - Random Occurance

19 Nov 2011   #1
t4528js

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD - Random Occurance

BSOD might happen twice in one day or might not happen for a week. I don't seem to be doing the same thing twice when it happens. Tried to run the perfmon /report but I keep getting a timeout error. Here is additional info:

BC Code: d1
BCP1: FFFFFA8008E6400A
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4:FFFFF88001088162
LOCAL ID: 1033

Any help would be appreciated.


My System SpecsSystem Spec
.
19 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by t4528js View Post
BSOD might happen twice in one day or might not happen for a week. I don't seem to be doing the same thing twice when it happens. Tried to run the perfmon /report but I keep getting a timeout error. Here is additional info:

BC Code: d1
BCP1: FFFFFA8008E6400A
BCP2: 0000000000000002
BCP3: 0000000000000000
BCP4:FFFFF88001088162
LOCAL ID: 1033

Any help would be appreciated.



No DMP files included in upload please try this method. You uploaded the app instead of the data.


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.


To ensure minidumps are enabled:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
20 Nov 2011   #3
t4528js

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD Follow-up

Auto restart was checked in sysdm.cpl. I changed the settings to those you listed. Will post again after next BSOD. Thanks for the help.
My System SpecsSystem Spec
.

20 Nov 2011   #4
t4528js

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD Dump files

I did find some dump files in the C:\Windows\Minidump. It won't let me zip them. It says file not found or no read permissions. I tried to set the permissions to allow me to work with the file but it's not working. I must be doing something wrong or the .dmp file is empty. The file is listed as 111611-24538-01.dmp 11/16/2011 7:36pm DMP File
My System SpecsSystem Spec
20 Nov 2011   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by t4528js View Post
I did find some dump files in the C:\Windows\Minidump. It won't let me zip them. It says file not found or no read permissions. I tried to set the permissions to allow me to work with the file but it's not working. I must be doing something wrong or the .dmp file is empty. The file is listed as 111611-24538-01.dmp 11/16/2011 7:36pm DMP File
Need to drag them to your desktop and then zip them
My System SpecsSystem Spec
21 Nov 2011   #6
t4528js

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD Dump Files Zip

I guess I know a lot less about computers than I thought. See if this worked. Sorry for all the trouble!
My System SpecsSystem Spec
23 Nov 2011   #7
t4528js

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD...New Crash

Here is the latest crash data.
My System SpecsSystem Spec
24 Nov 2011   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by t4528js View Post
I guess I know a lot less about computers than I thought. See if this worked. Sorry for all the trouble!

This one is Related to SbFw.sys Solo-1 Sunbelt Personal Firewall driver. I would remove and replace with Microsoft Security essentials and the built in firewall
My System SpecsSystem Spec
24 Nov 2011   #9
t4528js

Microsoft Windows 7 Home Premium 64-bit 7601 Multiprocessor Free Service Pack 1
 
 
BSOD: Dump file reader

Thank you for your help. I did as you suggested. What program do I need to be able to read a .dmp file? I really, really, hate bothering you and others.
My System SpecsSystem Spec
24 Nov 2011   #10
jcgriff2

Windows 7 - Vista
 
 

Use Windbg - Crash Dumps - Analyse Bugcheck and Process - Vista Forums

Also Blue screen view

As Ken mentioned, you can't process the dumps while they are in \windows\minidump -- copy them out

Regards. . .

jcgriff2

`
My System SpecsSystem Spec
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