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Windows 7: Computer won't shut down, screen just turns off.

20 Nov 2011   #1
Bubbayoshi

Windows 7 Home Premium 64bit SP 1
 
 
Computer won't shut down, screen just turns off.

Turns out all my problems were an aged battery, according to the tech shop who reinstalled windows after some deeprooted viruses. But now my laptop won't shut down all the way, but the screen turns off. The keyboard's LEDs stay on, and the fan keeps blowing. It stayed that way for at least five minutes, between me getting a snack and coming back. I don't know if they reinstalled from the disc that shipped with the laptop or gave me a knew windows 7, but this particular issue only started when they reinstalled the OS.


My System SpecsSystem Spec
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20 Nov 2011   #2
jay76

windows 7 64 Bit
 
 

Nothing to do with default power options?
My System SpecsSystem Spec
20 Nov 2011   #3
whs
Microsoft MVP

Vista, Windows7, Mint Mate, Zorin, Windows 8
 
 

Quote:
It stayed that way for at least five minutes
Does it eventually shut down completely??
My System SpecsSystem Spec
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20 Nov 2011   #4
HammerHead

win 7 X64 Ultimate SP1
 
 
PCIe or USB

I had a similiar situation. Solved by setting the power options on my Lan adapter cards. Could also be USB devices. I suggest you call up device manager and sort through devices that have power options.
My System SpecsSystem Spec
20 Nov 2011   #5
Bubbayoshi

Windows 7 Home Premium 64bit SP 1
 
 

Quote   Quote: Originally Posted by HammerHead View Post
I had a similiar situation. Solved by setting the power options on my Lan adapter cards. Could also be USB devices. I suggest you call up device manager and sort through devices that have power options.
Alright but I'm stumbling in the dark here. What ones should I look at?
My System SpecsSystem Spec
21 Nov 2011   #6
jay76

windows 7 64 Bit
 
 

just type in ' power options ' in the bottom search and click on that option

screen grabs for you to see

check how long it takes for your screen to turn off... default setting for this is very quick to turn screen off, also go into ' advanced '

Also check power button is not set to sleep or hibernate, if you want it to shut down fully make sure it is like the screen grab
My System SpecsSystem Spec
21 Nov 2011   #7
HammerHead

win 7 X64 Ultimate SP1
 
 
Power Off

You need to go thru the power settings as Jay suggested.

here is the settings in device manager:

In the start menu select control panel, right click device manager and run as administrator. Is there any yellow triangles. If so there is a problem with that driver.
scroll down thru devices to Network adapters. Expand and select an adapter. Double click the adapter for properties. In the properties window select the power management tab. The box for (Allow the computer to turn of this device to save power) should be checked. Do this for all adapters.
The same procedure should done for Universal Serial Bus controllers. Do each one to find any that has a power tab
My System SpecsSystem Spec
21 Nov 2011   #8
jay76

windows 7 64 Bit
 
 

Some good advice given here so you should get to the bottom of it, I bet the guys who installed the windows 7 again just left everything on default settings, its like starting all over again to tweak everything to your liking.

Good luck with it
My System SpecsSystem Spec
21 Nov 2011   #9
Bubbayoshi

Windows 7 Home Premium 64bit SP 1
 
 

alright i set the power options and checked all the network and USB adapters, everything that should be checked was checked. I'm not going to try shutting down unless my Maya installer wants me to reboot, because I'm a little behind on work. But if that doesn't work, anything else I should look at?
My System SpecsSystem Spec
21 Nov 2011   #10
Bubbayoshi

Windows 7 Home Premium 64bit SP 1
 
 

Still having issues
My System SpecsSystem Spec
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 Computer won't shut down, screen just turns off.




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