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Windows 7: BSOD SCSI Port.sys file error?

20 Nov 2011   #1
jay76

windows 7 64 Bit
 
 
BSOD SCSI Port.sys file error?

Hi everyone,

turned on the windows 7 64 Bit PC today and got a BSOD soon after getting into windows.

Managed to work out how to load the mini dump file into the debug tool which I enclose the zipped file with all details.

Anybody know what the SCSI Port.sys error relates to?

Look forward to a reply, thanks Jay


My System SpecsSystem Spec
.
20 Nov 2011   #2
jay76

windows 7 64 Bit
 
 

sorry I did not include all files, wandered why people were getting replies after posting after me?

Here you go

Windows 7 64 Bit
8GB Corsair Vengeance Memory
750GB Western Digital HDD
i5 760
6 months old

Thanks in advance
My System SpecsSystem Spec
20 Nov 2011   #3
panais

Windows 7 Ultimate 64bit SP1
 
 

Hi.

Remove Bitdefender from your system.


Download,install and use Microsoft Security Essentials with windows firewall.


Update
software\driver for, Virtual Serial Port driver for Blackberry



Research In Motion - Products



Run
SFC /SCANNOW Command - System File Checker



Finish
and post back.
My System SpecsSystem Spec
.

20 Nov 2011   #4
jay76

windows 7 64 Bit
 
 

Hi there,

thanks for the reply.

Can I ask why you would want me to remove Bitdefender? for what reason?

Already ran sfc /scannow and said some errors were not able to be repaired?
My System SpecsSystem Spec
20 Nov 2011   #5
panais

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by jay76 View Post
Hi there,

thanks for the reply.

Can I ask why you would want me to remove Bitdefender? for what reason?

Already ran sfc /scannow and said some errors were not able to be repaired?
Bitdefender in some cases conflict with the system and cause crash\bsod.

So for testing purposes is better to remove it for now.
My System SpecsSystem Spec
20 Nov 2011   #6
jay76

windows 7 64 Bit
 
 

Can not see update for blackberry device.

Never had a problem with Bitdefender BSOD before and been using it for some time.

Will try out MSE but hopefully it will protect me as not rated as good for protection compared to Bitdefender IMO

I have noticed in device manager flags to do with standard universal PCI to USB host controller, can not update drivers on these?
My System SpecsSystem Spec
20 Nov 2011   #7
jay76

windows 7 64 Bit
 
 

Installed MSE... no infections found so Bitdefender has done its job there, no false positives so good there.

Will see what happens, any ideas about the PCI to USB that I mentioned?
My System SpecsSystem Spec
20 Nov 2011   #8
panais

Windows 7 Ultimate 64bit SP1
 
 

""Installed MSE... no infections found so Bitdefender has done its job there""

The switch is not about infections,is about compatibility.

""Already ran sfc /scannow and said some errors were not able to be repaired?""

If SFC cannot "fix" your system you may need to run Repair Install
My System SpecsSystem Spec
20 Nov 2011   #9
yowanvista

Windows 10 Pro x64, Arch Linux
 
 

Quote   Quote: Originally Posted by jay76 View Post
Installed MSE... no infections found so Bitdefender has done its job there, no false positives so good there.

Will see what happens, any ideas about the PCI to USB that I mentioned?
This could mean that either the drivers for the device isn't correctly installed or the device may be malfunctioning. Try updating the driver
My System SpecsSystem Spec
20 Nov 2011   #10
jay76

windows 7 64 Bit
 
 

Quote   Quote: Originally Posted by panais View Post
""Installed MSE... no infections found so Bitdefender has done its job there""

The switch is not about infections,is about compatibility.

""Already ran sfc /scannow and said some errors were not able to be repaired?""

If SFC cannot "fix" your system you may need to run Repair Install
Just thought I would mention it, to be honest I have never had a problem with Bitdefender causing crashing and you have only mentioned to remove it because it causes BSOD, my reply to that comment would be are you saying not to use it because it causes BSOD or it has caused my BSOD?? .... I do not think this is the real cause here.

I will run a repair install off the disc.

Quote   Quote: Originally Posted by yowanvista View Post
Quote   Quote: Originally Posted by jay76 View Post
Installed MSE... no infections found so Bitdefender has done its job there, no false positives so good there.

Will see what happens, any ideas about the PCI to USB that I mentioned?
This could mean that either the drivers for the device isn't correctly installed or the device may be malfunctioning. Try updating the driver
What is the best way of finding what device is using it?
My System SpecsSystem Spec
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 BSOD SCSI Port.sys file error?




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