BSOD SCSI Port.sys file error?

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  1. Posts : 26
    windows 7 64 Bit
       #1

    BSOD SCSI Port.sys file error?


    Hi everyone,

    turned on the windows 7 64 Bit PC today and got a BSOD soon after getting into windows.

    Managed to work out how to load the mini dump file into the debug tool which I enclose the zipped file with all details.

    Anybody know what the SCSI Port.sys error relates to?

    Look forward to a reply, thanks Jay
      My Computer


  2. Posts : 26
    windows 7 64 Bit
    Thread Starter
       #2

    sorry I did not include all files, wandered why people were getting replies after posting after me?

    Here you go

    Windows 7 64 Bit
    8GB Corsair Vengeance Memory
    750GB Western Digital HDD
    i5 760
    6 months old

    Thanks in advance
    Last edited by jay76; 20 Nov 2011 at 13:31.
      My Computer


  3. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #3

    Hi.

    Remove Bitdefender from your system.


    Download,install and use Microsoft Security Essentials with windows firewall.


    Update
    software\driver for, Virtual Serial Port driver for Blackberry



    Research In Motion - Products



    Run
    SFC /SCANNOW Command - System File Checker



    Finish
    and post back.
      My Computer


  4. Posts : 26
    windows 7 64 Bit
    Thread Starter
       #4

    Hi there,

    thanks for the reply.

    Can I ask why you would want me to remove Bitdefender? for what reason?

    Already ran sfc /scannow and said some errors were not able to be repaired?
      My Computer


  5. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #5

    jay76 said:
    Hi there,

    thanks for the reply.

    Can I ask why you would want me to remove Bitdefender? for what reason?

    Already ran sfc /scannow and said some errors were not able to be repaired?
    Bitdefender in some cases conflict with the system and cause crash\bsod.

    So for testing purposes is better to remove it for now. :)
    Last edited by panais; 20 Nov 2011 at 11:31.
      My Computer


  6. Posts : 26
    windows 7 64 Bit
    Thread Starter
       #6

    Can not see update for blackberry device.

    Never had a problem with Bitdefender BSOD before and been using it for some time.

    Will try out MSE but hopefully it will protect me as not rated as good for protection compared to Bitdefender IMO

    I have noticed in device manager flags to do with standard universal PCI to USB host controller, can not update drivers on these?
      My Computer


  7. Posts : 26
    windows 7 64 Bit
    Thread Starter
       #7

    Installed MSE... no infections found so Bitdefender has done its job there, no false positives so good there.

    Will see what happens, any ideas about the PCI to USB that I mentioned?
      My Computer


  8. Posts : 5,405
    Windows 7 Ultimate 64bit SP1
       #8

    ""Installed MSE... no infections found so Bitdefender has done its job there""

    The switch is not about infections,is about compatibility.

    ""Already ran sfc /scannow and said some errors were not able to be repaired?""

    If SFC cannot "fix" your system you may need to run Repair Install
      My Computer


  9. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #9

    jay76 said:
    Installed MSE... no infections found so Bitdefender has done its job there, no false positives so good there.

    Will see what happens, any ideas about the PCI to USB that I mentioned?
    This could mean that either the drivers for the device isn't correctly installed or the device may be malfunctioning. Try updating the driver
      My Computer


  10. Posts : 26
    windows 7 64 Bit
    Thread Starter
       #10

    panais said:
    ""Installed MSE... no infections found so Bitdefender has done its job there""

    The switch is not about infections,is about compatibility.

    ""Already ran sfc /scannow and said some errors were not able to be repaired?""

    If SFC cannot "fix" your system you may need to run Repair Install
    Just thought I would mention it, to be honest I have never had a problem with Bitdefender causing crashing and you have only mentioned to remove it because it causes BSOD, my reply to that comment would be are you saying not to use it because it causes BSOD or it has caused my BSOD?? .... I do not think this is the real cause here.

    I will run a repair install off the disc.

    yowanvista said:
    jay76 said:
    Installed MSE... no infections found so Bitdefender has done its job there, no false positives so good there.

    Will see what happens, any ideas about the PCI to USB that I mentioned?
    This could mean that either the drivers for the device isn't correctly installed or the device may be malfunctioning. Try updating the driver
    What is the best way of finding what device is using it?
      My Computer


 
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