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Windows 7: Several BSOD messages on new system at random times

25 Nov 2011   #11
kkdishin

Windows 7 Ultimate 64bit SP1
 
 

Ok so, today while I was doing routine stuff (watching tv shows and browsing the net) I got a PFN_LIST_CORRUPT blue screen. When my computer rebooted I had lost funciton in my (new) bluetooth mouse and my Logitech Speakers (which I got back after another reboot). I then used driver verifier again to see which driver was causing me trouble. At windows start-up I get a hidclass.sys blue screen. hidclass.sys does not appear in the driver verifier but Google tells me this is a USB problem. Right now what I have connect via USB are; hard drive, wacom bamboo tablet, 2 printers (epson and HP), Logitech speakers, microsoft keyboard and HP monitor.

Also before windows starts, I get the American megatrends screen saying there is no keyboard detected which I've never gotten before. Once windows starts my keyboard is detected. Still a pain because I can't navigate into safe mode.

After playing around with the drivers and stuff I wasnt able to find the one driver that is causing the blue screen. However I think either my bluetooth mouse or the bluetooth software is the problem. After the inital blue screen I deleted the mouse device and started using a spare USB mouse. When all drivers were being verified and the bluetooth program detected that the mouse wanted to connect I got a blue screen with the hidclass.sys. Twice this happened, coincidence? maybe...

Any ideas, the mouse was working perfect yesterday.

EDIT: After playing around some more I found the driver causing a problem; btath_rcp.sys

EDIT 2: I just got a PAGE_FAULT_IN_NONPAGED_AREA blue screen


My System SpecsSystem Spec
.
25 Nov 2011   #12
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kkdishin View Post
Ok so, today while I was doing routine stuff (watching tv shows and browsing the net) I got a PFN_LIST_CORRUPT blue screen. When my computer rebooted I had lost funciton in my (new) bluetooth mouse and my Logitech Speakers (which I got back after another reboot). I then used driver verifier again to see which driver was causing me trouble. At windows start-up I get a hidclass.sys blue screen. hidclass.sys does not appear in the driver verifier but Google tells me this is a USB problem. Right now what I have connect via USB are; hard drive, wacom bamboo tablet, 2 printers (epson and HP), Logitech speakers, microsoft keyboard and HP monitor.

Also before windows starts, I get the American megatrends screen saying there is no keyboard detected which I've never gotten before. Once windows starts my keyboard is detected. Still a pain because I can't navigate into safe mode.

After playing around with the drivers and stuff I wasnt able to find the one driver that is causing the blue screen. However I think either my bluetooth mouse or the bluetooth software is the problem. After the inital blue screen I deleted the mouse device and started using a spare USB mouse. When all drivers were being verified and the bluetooth program detected that the mouse wanted to connect I got a blue screen with the hidclass.sys. Twice this happened, coincidence? maybe...

Any ideas, the mouse was working perfect yesterday.

EDIT: After playing around some more I found the driver causing a problem; btath_rcp.sys

EDIT 2: I just got a PAGE_FAULT_IN_NONPAGED_AREA blue screen
We cant tell without the most recent BSOD's
My System SpecsSystem Spec
25 Nov 2011   #13
kkdishin

Windows 7 Ultimate 64bit SP1
 
 

Here are the system health report and bsod dump
My System SpecsSystem Spec
.

25 Nov 2011   #14
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kkdishin View Post
Here are the system health report and bsod dump
In the most recent one Pen_Tablet.exe was the active app/process. It is a HIDCLASS object and the driver still appears to be from 2007.
My System SpecsSystem Spec
25 Nov 2011   #15
kkdishin

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by kkdishin View Post
Here are the system health report and bsod dump
In the most recent one Pen_Tablet.exe was the active app/process. It is a HIDCLASS object and the driver still appears to be from 2007.
Hrm. Thats weird because I got that driver right from their website which said "28 Oct 2011"... anyways I'll uninstall it and see what happens.

Do you know of any way of getting it to work because I use it a lot...

Thanks
My System SpecsSystem Spec
25 Nov 2011   #16
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by kkdishin View Post
Here are the system health report and bsod dump
In the most recent one Pen_Tablet.exe was the active app/process. It is a HIDCLASS object and the driver still appears to be from 2007.

Where did you find 2007, I see 2010? Is it the Timestamp, or am I looking in the wrong place? I'm using windbg, by the way.
My System SpecsSystem Spec
25 Nov 2011   #17
writhziden

Windows 7 Home Premium 64 Bit
 
 

Ken, do you agree with this method: Try uninstalling the driver and then installing the latest version. It may be that something was corrupted during installation.

Just go to device manager, right click the device, click uninstall, if a check box appears to delete the driver software for this device, check the box, then hit ok. Then reboot and reinstall. That way, the old driver is deleted from Windows so it does not continue to cause conflicts.
My System SpecsSystem Spec
25 Nov 2011   #18
kkdishin

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by writhziden View Post
Ken, do you agree with this method: Try uninstalling the driver and then installing the latest version. It may be that something was corrupted during installation.

Just go to device manager, right click the device, click uninstall, if a check box appears to delete the driver software for this device, check the box, then hit ok. Then reboot and reinstall. That way, the old driver is deleted from Windows so it does not continue to cause conflicts.
Hi,
I've been here:
Code:
http://www.wacom.com/en/CustomerCare/Drivers.aspx?model=Bamboo+Pen&os=Windows+7
and have tried both "Driver and Software Installation Tool for Bamboo (PC)" and "Driver 5.2.5-5a(RC) for Windows 7, Vista & XP (32 & 64 bit versions)"

but none of them seem to have solve the problem.
My System SpecsSystem Spec
25 Nov 2011   #19
writhziden

Windows 7 Home Premium 64 Bit
 
 

What happens if you let Windows install the driver software after rebooting? Does it find the driver? Or is it unable to install the driver for your device?
My System SpecsSystem Spec
25 Nov 2011   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

Alright, question for you. Do you have an EETI Input Multitouch Digitizer driver on your system as well as the Wacom driver?
My System SpecsSystem Spec
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 Several BSOD messages on new system at random times




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