Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Several BSOD messages on new system at random times

25 Nov 2011   #21
writhziden

Windows 7 Home Premium 64 Bit
 
 

Doing research on your problem, I discovered that you need to do a clean install of Windows 7 one more time. This time, however, and this is very important, do not install any optional updates related to your touch-pen from within Windows Updates. Get those drivers directly from the wacom site. The wacom driver from the wacom site conflicts with the driver Windows tries to install, which is known to cause BSOD errors.

If you do not think this applies to you, let me know.

Edit: Before you do that, could you post an image of your device manager with Human Interface Devices and Mice and other pointing devices expanded? Just use Windows 7's snipping tool (open start menu, type in "snipping tool" without quotes into search programs and files)


My System SpecsSystem Spec
.
25 Nov 2011   #22
kkdishin

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by writhziden View Post
Doing research on your problem, I discovered that you need to do a clean install of Windows 7 one more time. This time, however, and this is very important, do not install any optional updates related to your touch-pen from within Windows Updates. Get those drivers directly from the wacom site. The wacom driver from the wacom site conflicts with the driver Windows tries to install, which is known to cause BSOD errors.

If you do not think this applies to you, let me know.

Edit: Before you do that, could you post an image of your device manager with Human Interface Devices and Mice and other pointing devices expanded? Just use Windows 7's snipping tool (open start menu, type in "snipping tool" without quotes into search programs and files)
Hi, windows does not install the drivers after uninstalling them. I do not (as far as I know) have an EETI input multitouch digitizer, and I do not believe installing windows applies to me as I've never used windows update to install my tablet drivers.

Here is a pic of my HID in device manager without the tablet drivers. The tablet adds the following:
Wacom HID digitizer
Wacom HID pen
Wacom Virtual HID driver

For some reason, the tablet seems to have a large dislike for my bluetooth mouse. After installation of the tablet, my mouse stops working and trying to get it to connect again results in a blue screen.
My System SpecsSystem Spec
25 Nov 2011   #23
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by kkdishin View Post
Wacom HID digitizer
Wacom HID pen
Wacom Virtual HID driver
A clean install probably is not necessary, then. It is interesting that Wacom products seem to have so many stability issues. I assume when you uninstall the Wacom driver(s), you uninstall them for all three devices listed above?
My System SpecsSystem Spec
.

25 Nov 2011   #24
kkdishin

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by writhziden View Post
Quote   Quote: Originally Posted by kkdishin View Post
Wacom HID digitizer
Wacom HID pen
Wacom Virtual HID driver
A clean install probably is not necessary, then. It is interesting that Wacom products seem to have so many stability issues. I assume when you uninstall the Wacom driver(s), you uninstall them for all three devices listed above?

Yep. Once I've uninstalled them I can connect my BT mouse again without getting a Blue screen
My System SpecsSystem Spec
25 Nov 2011   #25
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by kkdishin View Post
Yep. Once I've uninstalled them I can connect my BT mouse again without getting a Blue screen
I would recommend contacting Wacom. They have pretty good support, from what I've read. Maybe they will have better luck narrowing down why their drivers cause issues with your system.
My System SpecsSystem Spec
25 Nov 2011   #26
kkdishin

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by writhziden View Post
Quote   Quote: Originally Posted by kkdishin View Post
Yep. Once I've uninstalled them I can connect my BT mouse again without getting a Blue screen
I would recommend contacting Wacom. They have pretty good support, from what I've read. Maybe they will have better luck narrowing down why their drivers cause issues with your system.

Ok thanks for all your help
My System SpecsSystem Spec
25 Nov 2011   #27
writhziden

Windows 7 Home Premium 64 Bit
 
 

No problem. Please post back if/when you find a solution and let us know what it was. It would be helpful for any future people who have similar problems. Thanks.
My System SpecsSystem Spec
26 Nov 2011   #28
kkdishin

Windows 7 Ultimate 64bit SP1
 
 

So I think I'm going to wait on contacting Wacom because the problem might be with my computer as I jsut got another blue screen, one that I haven't seen before: IRQL_NOT_LESS_OR_EQUAL.

Everything seemed to be working fine, just browsing the net, then BAM, it appeared . So i dont know what to do next.

I've attached my most recent dump and system health report. For some reason the "Wacom Serial Pen HID Driver" is still displayed in the dump file. It is getting late so I'm going to attempt to remove it tomorrow.

btw I'm still "stressing" my drivers with driver verifier.

Is it possible that my mobo is the problem... I really hope it is not the case but it would be easier for me to return and get it replaced sooner than later.

Thanks again everyone for the help.
My System SpecsSystem Spec
26 Nov 2011   #29
writhziden

Windows 7 Home Premium 64 Bit
 
 

The last crash was due to HIDCLASS.SYS again, which appears to be your culprit still. The IRQL_NOT_LESS_OR_EQUAL was a memory based crash, which is likely caused by the same driver as the last crash. Since your memtest passed, I assume your memory is fine and it must be a driver based issue, as most memory based crashes are. I would suggest uninstalling all HID Devices you have listed in that image you uploaded a few posts ago. When you uninstall, click uninstall, then select the option to delete the driver software if prompted, and then hit ok (as I suggested earlier). If you still have issues, let us know.
My System SpecsSystem Spec
26 Nov 2011   #30
kkdishin

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by writhziden View Post
The last crash was due to HIDCLASS.SYS again, which appears to be your culprit still. The IRQL_NOT_LESS_OR_EQUAL was a memory based crash, which is likely caused by the same driver as the last crash. Since your memtest passed, I assume your memory is fine and it must be a driver based issue, as most memory based crashes are. I would suggest uninstalling all HID Devices you have listed in that image you uploaded a few posts ago. When you uninstall, click uninstall, then select the option to delete the driver software if prompted, and then hit ok (as I suggested earlier). If you still have issues, let us know.
So I figured I should test my ram again and when I ran it this morning it went bonkers... I ran it twice to make sure. The first time I dont know when it happened but the second time it happened right after the first pass. (this is with both my ram modules in). This didnt happen a week ago. I've attached pictures of both scans.

I'll try one module at a time to see which if not both are causing it.
My System SpecsSystem Spec
Reply

 Several BSOD messages on new system at random times




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Random BSOD messages, happens at random times while using computer
Hi All, First time poster and hope somebody can help. Have been getting BSOD for a few days now. All at random times, while using the internet, watching movies or just playing music. Have even formatted but of no use. Most recent BSOD was MEMORY MANAGEMENT but its different all the...
BSOD Help and Support
BSODs, Random times, random error messages.
Hi all, first off, thanks for reading this. Basically, my current build is about 2-3 years old, the newest thing being my PSU (which I replaced after several issues with the GPU drivers constantly crashing, turns out it wasn't the power anyway...) For the past few weeks, I've been having...
BSOD Help and Support
Random BSOD and System Freeze several times daily
Hi folks. Signed up to the forum specifically to ask about this problem I'm having with my 2-month old laptop. It's an Acer Aspire V3-471G. Full specs are on my system specs page. Basically, I've been experiencing a combination of BSOD and System Freeze/Crash problems several times on a daily...
BSOD Help and Support
Getting a BSOD at random times, at least 6 different error messages.
Would really appreciate some help, as I have no idea what the problem is. I have ran dskchk /F...and nothing. I've also ran a scan on my disk, and nothing, so i dont think it's a virus. here is my msinfo.....
BSOD Help and Support
BSOD at seeminly random times with different error messages
I've been getting the BSOD on my desktop for quite a while now. I tried reinstalling Windows, which cut down on the problem but it still happened. Then Windows was telling me it was my RAM. So, I used memtest and determined that one of my sticks of RAM had errors, so I thought that not using that...
BSOD Help and Support
BSOD at random times on new re-built Win 7 x64 system
I just re-built this system in early October 2011 and have had numerous BSOD at random times. I have not been able to identify any primary reason for the crashes. As I am not that skilled at reading dump logs to determine the cause I have come to the Forum for help. I have attached the dump log...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 13:11.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App