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Windows 7: Several BSOD messages on new system at random times

20 Nov 2011   #1
kkdishin

Windows 7 Ultimate 64bit SP1
 
 
Several BSOD messages on new system at random times

Hello,
I've recently put together my first system, and since have been getting the BSOD at least once a day. They occur at random, i.e. when browsing the internet, when when idle. The BSOD messages that I remember getting are:
PFN_LIST_CORRUPT, MEMORY MANAGEMENT, and SYSTEM SERVICE EXCEPTION. I've reinstalled windows 7 many times thinking it could have been a corrupt install or something. I have found that 1 of my four RAM modules were faulty by using MemTest-68. Removing that RAM module did not fix the problem and no other problems were found on the other modules. I've ran virus (avast) and malware (malwarebytes) scanners and nothing. All my temps are good so their is no otherheating problems. I've checked for windows updates and the only thing to update is SP1 for microsoft office. This is getting really annoying so any help will be greatly appreciated. The only thing I havent tried is seeing if any of the background programs I am running is causing this because all these programs didnt cause any problems on my old system.

Background programs: ultramon, logitech LCD manager, AI Suite II, flicks

Thanks


My System SpecsSystem Spec
.
20 Nov 2011   #2
panais

Windows 7 Ultimate 64bit SP1
 
 

Hi.

Remove avast from your system.

Download,install and use Microsoft Security Essentials with windows firewall.


Update software\driver for Wacom(tablet) Mouse Filter

Global Sites


Update software\driver for UltraMon multi-monitor

UltraMon Support


Run SFC /SCANNOW Command - System File Checker (run it 2-3 times if needed to "fix everything)


Run RAM - Test with Memtest86+
Leave it to run overnight.


Finish and post back.
My System SpecsSystem Spec
21 Nov 2011   #3
kkdishin

Windows 7 Ultimate 64bit SP1
 
 

Hello,
So I have:
removed avast and installed MSE
removed completely Ultramon and tablet drivers
I've run sfc /scannow 4 times, twice coming up with errors (first two), and twice coming up with no integrity violations
ran RAM test wit MemTest86+ - no errors
Updated my BIOS to latest version

Got a BSOD this morning with the "MEMORY_MANAGEMENT" error.

Would it possible for my mobo to be faulty? I really hope not, but I cant think of anything else.
My System SpecsSystem Spec
.

21 Nov 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kkdishin View Post
Hello,
So I have:
removed avast and installed MSE
removed completely Ultramon and tablet drivers
I've run sfc /scannow 4 times, twice coming up with errors (first two), and twice coming up with no integrity violations
ran RAM test wit MemTest86+ - no errors
Updated my BIOS to latest version

Got a BSOD this morning with the "MEMORY_MANAGEMENT" error.

Would it possible for my mobo to be faulty? I really hope not, but I cant think of anything else.

Still memory management (probably caused by a driver). Since you Ram seems to have passed memtest you should concentrate on the driver.

To do that you need to run driver verifier.



Quote:
I'd suggest that you first backup your stuff and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
My System SpecsSystem Spec
22 Nov 2011   #5
kkdishin

Windows 7 Ultimate 64bit SP1
 
 

Thanks zigzag for the info,
I have run into option 2: "If you can't get into Windows because it crashes too soon, try it in Safe Mode."
I'm guessing the idea here is to now check each driver individually to see which one is causing the blue screen?

Edit: I have isolated the problem to hp8207_8307.sys by Windows (R) Win 7 DDK.

Edit 2: I believe hp8207_8307.sys is my mouse driver as it and my monitor are the only HP things I have. I replaced the mouse with a different one and driver verifier comes up with no problems. I will run my system for a couple days to see if I continue to get the BSODs.

Thanks for all your help
My System SpecsSystem Spec
24 Nov 2011   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kkdishin View Post
Thanks zigzag for the info,
I have run into option 2: "If you can't get into Windows because it crashes too soon, try it in Safe Mode."
I'm guessing the idea here is to now check each driver individually to see which one is causing the blue screen?

Edit: I have isolated the problem to hp8207_8307.sys by Windows (R) Win 7 DDK.

Edit 2: I believe hp8207_8307.sys is my mouse driver as it and my monitor are the only HP things I have. I replaced the mouse with a different one and driver verifier comes up with no problems. I will run my system for a couple days to see if I continue to get the BSODs.

Thanks for all your help
Nice diagnostics
My System SpecsSystem Spec
24 Nov 2011   #7
kkdishin

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Nice diagnostics
Thanks

Ok, so yesterday I had the most wonderful day, no blue screens . This morning I had a couple, while I was trying to update my asus drivers via the asus utility program. Some errors about "asuspio.sys". so I updated them via the asus website, got a "MEMORY_MANAGEMENT" right after the install finished.

Since I had a blue screen error free day yesterday I had tried to install my ultramon and tablet drivers again, but I uninstalled them after my first blue screen this morning. I had also bought a new mouse (bluetooth) that didnt work as I planned, it doesnt connect properly for some reason. It connected yesterday but not this morning.

Any ideas where I should go with this?
My System SpecsSystem Spec
24 Nov 2011   #8
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by kkdishin View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Nice diagnostics
Thanks

Ok, so yesterday I had the most wonderful day, no blue screens . This morning I had a couple, while I was trying to update my asus drivers via the asus utility program. Some errors about "asuspio.sys". so I updated them via the asus website, got a "MEMORY_MANAGEMENT" right after the install finished.

Since I had a blue screen error free day yesterday I had tried to install my ultramon and tablet drivers again, but I uninstalled them after my first blue screen this morning. I had also bought a new mouse (bluetooth) that didnt work as I planned, it doesnt connect properly for some reason. It connected yesterday but not this morning.

Any ideas where I should go with this?
Try removing all the drivers you are possibly having issues with using Phyxion.net - Driver Sweeper

This will remove all remnants of the drivers. Then reinstall them after driver sweeper finishes. That way you won't be installing a driver while still keeping the old driver information somewhere on your system to continue causing problems.
My System SpecsSystem Spec
25 Nov 2011   #9
kkdishin

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by writhziden View Post

Try removing all the drivers you are possibly having issues with using Phyxion.net - Driver Sweeper

This will remove all remnants of the drivers. Then reinstall them after driver sweeper finishes. That way you won't be installing a driver while still keeping the old driver information somewhere on your system to continue causing problems.
Hi, I've downloaded and installed Driver Sweeper but the driver in question was not listed. However, I was able to install them no problem this morning... and now my system seems to be running fine. I'm going to try to install my other drivers (i.e. wacom tablet) and see if they cause problems.

Thanks again all for all your help
My System SpecsSystem Spec
25 Nov 2011   #10
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kkdishin View Post
Quote   Quote: Originally Posted by writhziden View Post

Try removing all the drivers you are possibly having issues with using Phyxion.net - Driver Sweeper

This will remove all remnants of the drivers. Then reinstall them after driver sweeper finishes. That way you won't be installing a driver while still keeping the old driver information somewhere on your system to continue causing problems.
Hi, I've downloaded and installed Driver Sweeper but the driver in question was not listed. However, I was able to install them no problem this morning... and now my system seems to be running fine. I'm going to try to install my other drivers (i.e. wacom tablet) and see if they cause problems.

Thanks again all for all your help
Let us know if you need help. Ken
My System SpecsSystem Spec
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 Several BSOD messages on new system at random times




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