BSODs every day ntoskrnl.exe -> BTHUSB.sys IRQL_NOT_LESS_OR_EQUAL 0x00

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  1. Posts : 8
    Win 7 Ultimate x64
    Thread Starter
       #11

    Woke up to a BSOD this morning, but it failed to create a minidump. I took a photo of it, I hope that's helpful until I can try to reproduce it with verifier.exe.

    Thanks.
      My Computer


  2. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #12

    Seems Hard Drive related, run an HDD test
    | Seagate

    Run a RAM Test too
    RAM - Test with Memtest86+
      My Computer


  3. Posts : 8
    Win 7 Ultimate x64
    Thread Starter
       #13

    Ran memtest86 for 9 hours ~5 tests, w/ 0 zero. Ran HD basic tests with seagate tools, w/ 0 errors. Another BSOD . Attached dump. plz help. thx.
      My Computer


  4. Posts : 8,383
    Windows 10 Pro x64, Arch Linux
       #14

    Latest BSOD were caused Citrix Deterministic Network Enhancer Miniport or Cisco Systems VPN Client.
    Remove this software and turn off Driver Verifier
    Code:
    *******************************************************************************
    *                                                                             *
    *                        Bugcheck Analysis                                    *
    *                                                                             *
    *******************************************************************************
    
    DRIVER_VERIFIER_DETECTED_VIOLATION (c4)
    A device driver attempting to corrupt the system has been caught.  This is
    because the driver was specified in the registry as being suspect (by the
    administrator) and the kernel has enabled substantial checking of this driver.
    If the driver attempts to corrupt the system, bugchecks 0xC4, 0xC1 and 0xA will
    be among the most commonly seen crashes.
    Arguments:
    Arg1: 00000000000000f6, Referencing user handle as KernelMode.
    Arg2: 0000000000000310, Handle value being referenced.
    Arg3: fffffa800a5d8b30, Address of the current process.
    Arg4: fffff880046a9f50, Address inside the driver that is performing the incorrect reference.
    
    Debugging Details:
    ------------------
    
    
    OVERLAPPED_MODULE: Address regions for 'rspndr' and 'bthport.sys' overlap
    
    BUGCHECK_STR:  0xc4_f6
    
    CUSTOMER_CRASH_COUNT:  1
    
    DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
    
    PROCESS_NAME:  sppsvc.exe
    
    CURRENT_IRQL:  0
    
    LAST_CONTROL_TRANSFER:  from fffff8000371c3dc to fffff80003292c40
    
    STACK_TEXT:  
    fffff880`0aa7fc78 fffff800`0371c3dc : 00000000`000000c4 00000000`000000f6 00000000`00000310 fffffa80`0a5d8b30 : nt!KeBugCheckEx
    fffff880`0aa7fc80 fffff800`03731ae4 : 00000000`00000310 fffffa80`0a5d8b30 00000000`00000005 00000000`00000000 : nt!VerifierBugCheckIfAppropriate+0x3c
    fffff880`0aa7fcc0 fffff800`034ea210 : 00000000`00f80064 fffff880`0aa7feb0 fffff880`0aa80000 00000000`00000001 : nt!VfCheckUserHandle+0x1b4
    fffff880`0aa7fda0 fffff800`03546b7d : fffff880`0aa80100 fffff880`00000002 fffffa80`0972b390 fffff880`0aa80000 : nt! ?? ::NNGAKEGL::`string'+0x212ce
    fffff880`0aa7fe70 fffff800`03510a2c : 00000000`00000000 00000000`00000000 00000000`00000000 00000000`00000000 : nt!CmObReferenceObjectByHandle+0x31
    fffff880`0aa7fed0 fffff800`03291ed3 : 00000000`00000310 fffff800`0354cfd0 fffffa80`0fa11000 fffff880`00000000 : nt!NtDeleteValueKey+0xcc
    fffff880`0aa7ffd0 fffff800`0328e470 : fffff800`0363fa3c 00000000`00000010 fffff800`0363fa00 00000000`00000010 : nt!KiSystemServiceCopyEnd+0x13
    fffff880`0aa80168 fffff800`0363fa3c : 00000000`00000010 fffff800`0363fa00 00000000`00000010 00000000`00010246 : nt!KiServiceLinkage
    fffff880`0aa80170 fffff880`046a9f50 : fffff980`1e678e10 00000000`00000002 fffffa80`0dabd050 00000000`00000310 : nt!RtlDeleteRegistryValue+0x3c
    fffff880`0aa801b0 fffff980`1e678e10 : 00000000`00000002 fffffa80`0dabd050 00000000`00000310 fffffa80`0f9c52e0 : dne64x+0xff50
    fffff880`0aa801b8 00000000`00000002 : fffffa80`0dabd050 00000000`00000310 fffffa80`0f9c52e0 00000000`00000001 : 0xfffff980`1e678e10
    fffff880`0aa801c0 fffffa80`0dabd050 : 00000000`00000310 fffffa80`0f9c52e0 00000000`00000001 00000000`00000310 : 0x2
    fffff880`0aa801c8 00000000`00000310 : fffffa80`0f9c52e0 00000000`00000001 00000000`00000310 fffff880`0aa80280 : 0xfffffa80`0dabd050
    fffff880`0aa801d0 fffffa80`0f9c52e0 : 00000000`00000001 00000000`00000310 fffff880`0aa80280 00000000`00000000 : 0x310
    fffff880`0aa801d8 00000000`00000001 : 00000000`00000310 fffff880`0aa80280 00000000`00000000 fffff800`0329ff98 : 0xfffffa80`0f9c52e0
    fffff880`0aa801e0 00000000`00000310 : fffff880`0aa80280 00000000`00000000 fffff800`0329ff98 00000000`00000000 : 0x1
    fffff880`0aa801e8 fffff880`0aa80280 : 00000000`00000000 fffff800`0329ff98 00000000`00000000 00000000`00000000 : 0x310
    fffff880`0aa801f0 00000000`00000000 : fffff800`0329ff98 00000000`00000000 00000000`00000000 00000000`00000000 : 0xfffff880`0aa80280
    
    
    STACK_COMMAND:  kb
    
    FOLLOWUP_IP: 
    dne64x+ff50
    fffff880`046a9f50 488b4c2430      mov     rcx,qword ptr [rsp+30h]
    
    SYMBOL_STACK_INDEX:  9
    
    SYMBOL_NAME:  dne64x+ff50
    
    FOLLOWUP_NAME:  MachineOwner
    
    MODULE_NAME: dne64x
    
    IMAGE_NAME:  dne64x.sys
    
    DEBUG_FLR_IMAGE_TIMESTAMP:  4918d964
    
    FAILURE_BUCKET_ID:  X64_0xc4_f6_dne64x+ff50
    
    BUCKET_ID:  X64_0xc4_f6_dne64x+ff50
    
    Followup: MachineOwner
    ---------
      My Computer


  5. Posts : 8
    Win 7 Ultimate x64
    Thread Starter
       #15

    I wasn't using either of those programs. But I am using SonicWall VPN client. I need this because of my work. For now I uninstalled SonicWall and updated my realtek drivers. I also submitted an email to citrix (producer of dnex64.sys), with my dump. I'll have to reinstall sonicwall very soon .
      My Computer


  6. Posts : 8
    Win 7 Ultimate x64
    Thread Starter
       #16

    updated SSD firmware


    I updated my Vertex 3 SSD firmware a few days ago and have not suffered a BSOD since. Keeping my fingers crossed.
      My Computer


 
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