errors and blue screens

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  1. Posts : 12
    Win 7 Ult 32bit
       #1

    errors and blue screens


    hello

    can someone please help me solve this issue ?

    I get random blue screens and errors that my windows explorer has stoped working and some programs that closes sometimes prematurley where windows tells me "this program will be closed, program not responding"

    I have just format and re-load my pc and I did update most of the drivers and i am not sure what is causing this.

    I have uploaded a dx diag as well the minidump.


    system info:

    Msi P55M GD45

    XFX HD 4350

    4 Gb Ram

    Intel Core i 5 3.2Ghz

    win 7 ult 32 bit

    thank you
      My Computer


  2. Posts : 529
    Windows 7 Home Premium x64
       #2

    First of all i recommend you install the 64-bit version of Windows 7 for better performance as you have 4gb ram
    and also try updating your drivers to the NEWEST avaible

    Also the crash seems to be related with the ATi (video driver) try doing a clean install of your ati drivers :)

    Maybe because explorer crashing also maybe I say maybe it could be malware so try doing a scan with malwarebytes: www.malwarebytes.org
      My Computer


  3. Posts : 12
    Win 7 Ult 32bit
    Thread Starter
       #3

    I did 1st had 64 bit then i got every 2 hours or so blue screens and windows was fully updated, i also noted that a lot of drivers where blocked due to incompatibility i remember "tages SA" it was also blocked and i couldnt find a sollution so my guess was that my system was not compatible with 64 bit so i down graded 32 bit this blue screen that i posted was the 1st one, and then just the random errors .

    i will post the resent error from the event log
    maybe you people can make sense of it :)

    The computer has rebooted from a bugcheck. The bugcheck was: 0x00000018 (0x00000000, 0x86221800, 0x00000002, 0x86123c2f). A dump was saved in: C:\Windows\MEMORY.DMP. Report Id: 112011-25537-01.

    Faulting application name: explorer.exe, version: 6.1.7600.16768, time stamp: 0x4d6878c3
    Faulting module name: unknown, version: 0.0.0.0, time stamp: 0x00000000
    Exception code: 0xc0000005

    Faulting application name: SupremeCommander.exe, version: 1.0.0.1, time stamp: 0x47680f20
    Faulting module name: MohoEngine.dll, version: 1.0.0.1, time stamp: 0x47680efd
    Exception code: 0xc0000005

    Faulting application name: rundll32.exe_aepdu.dll, version: 6.1.7600.16385, time stamp: 0x4a5bc637
    Faulting module name: msxml3.dll, version: 8.110.7600.16723, time stamp: 0x4d103aab
    Exception code: 0xc0000005
    Fault offset: 0x00006cc5
    Faulting process id: 0x140c
    Faulting application start time: 0x01cca5f0687befbc
    Faulting application path: C:\Windows\system32\rundll32.exe
    Faulting module path: C:\Windows\System32\msxml3.dll
    __________________________________________________________________________________________________

    i am not sure what is causing it i have just check for windows update and there is no recent updates fir display or any other drivers just language packs and some security packs

    Regards
      My Computer


  4. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #4

    Hello Sister101 and welcome!

    Do you have some other dump(s) to upload? The one you had was incomplete.

    Fred.
      My Computer


  5. Posts : 12
    Win 7 Ult 32bit
    Thread Starter
       #5

    no thats the only one i have and then i have found a memory dmp. but its like 261Mb big

    i did upload a debug thats also the only one i found maybe it will help, i will also upload the 1st dmp again maybe something went wrong there.
      My Computer


  6. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #6

    Try this:

    Go to Start and type in "sysdm.cpl" (without the quotes) and press Enter
    Click on the Advanced tab
    Click on the Startup and Recovery Settings button
    Ensure that "Automatically restart" is unchecked
    Under the Write Debugging Information header select "Small memory dump (128 kB)" in the dropdown box
    Ensure that the Small Dump Directory is listed as "%systemroot%\Minidump" (without the quotes)
    Click OK twice to exit the dialogs, then reboot for the changes to take effect.

    Fred.
      My Computer


  7. Posts : 12
    Win 7 Ult 32bit
    Thread Starter
       #7

    i have done it, so what happens now?
      My Computer


  8. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #8

    Sister101 said:
    i have done it, so what happens now?
    i) Wait for a BSoD
    ii) Go to the Minidump folder
    iii) Zip it
    iv) Upload it

    :)

    Fred.
      My Computer


  9. Posts : 12
    Win 7 Ult 32bit
    Thread Starter
       #9

    ok shots:) ill go play around and make it mad enough to get me "bsod"
      My Computer


  10. Posts : 2,393
    Microsoft Windows 7 Ultimate: x64 (SP1)
       #10

    Sister101 said:
    ok shots:) ill go play around and make it mad enough to get me "bsod"
    That sentence is worth setting as your signature!

    Fred.
      My Computer


 
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