Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Bsod sccode: 124

21 Nov 2011   #1
kevin18200618

Windows 7 Ultimate x64
 
 
Bsod sccode: 124

Hello I am trying to find some help for a friend who is getting the blue screen of death. There were many error codes when I was looking at other peoples forums so wasn't sure if they have this one or not. Here is the code.

6.1.7600.2.0.0.768.3
LOCALE ID
1033
BCCODE: 124
BCP1: 00000000000
BCP2: FFFFFA8004BF4038
BCP3: 00000000B4542000
BCP4: 00000000C5000135
O5 Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Any help is appreciated. Thanks!


My System SpecsSystem Spec
.
21 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kevin18200618 View Post
Hello I am trying to find some help for a friend who is getting the blue screen of death. There were many error codes when I was looking at other peoples forums so wasn't sure if they have this one or not. Here is the code.

6.1.7600.2.0.0.768.3
LOCALE ID
1033
BCCODE: 124
BCP1: 00000000000
BCP2: FFFFFA8004BF4038
BCP3: 00000000B4542000
BCP4: 00000000C5000135
O5 Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Any help is appreciated. Thanks!

We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

It is almost impossible to spot trends from a single DMP file so if you have m ore than one please upload them. If you only have one please wait until the computer crashes again then upload both.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.



The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
Your .dmp file shows a stop error of 0x124 which is a general hardware error .

A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.

Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress.

Some generic advice.

If you are overclocking STOP. return to the default settings at least for now.
If you are running a RAID update its driver.


You can read more on this error and what to try here... Stop 0x124 - what it means and what to try

My System SpecsSystem Spec
21 Nov 2011   #3
kevin18200618

Windows 7 Ultimate x64
 
 

Thank you for your reply. In this situation if you do not care about what is on the computer is this problem fixable with a complete restore?
My System SpecsSystem Spec
.

21 Nov 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by kevin18200618 View Post
Thank you for your reply. In this situation if you do not care about what is on the computer is this problem fixable with a complete restore?
This is hardware related so a complete restore would do nothing in all likelihood.

Were there any recent hardware changes?
My System SpecsSystem Spec
21 Nov 2011   #5
kevin18200618

Windows 7 Ultimate x64
 
 

I am pretty sure there were no hardware changes besides maybe him installing his driver for his external hard drive which I am sure would not have caused this issue. He knows nothing about computers so to me that eliminates him overclocking his hardware or changing anything that has to do with his hardware. I understand that this is a hardware issue so could some kind of internal hardware went bad? He told me that it seems to happen after being on Skype.
My System SpecsSystem Spec
Reply

 Bsod sccode: 124




Thread Tools Search this Thread
Search this Thread:

Advanced Search



Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 21:21.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App