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Windows 7: Computer reboots after 'starting windows', cannot boot into safe mode


21 Nov 2011   #1
shokwaav

Windows 7 Home Premium x64
 
 
Computer reboots after 'starting windows', cannot boot into safe mode

Computer rebooted after 'starting windows'

When starting in safe mode, it rebooted after loading classpnp.sys

This happened after I installed MSE and it detected a Trojan located in c:/windows. On hindsight deleting it was a bad idea.

I've tried using startup repair as well as sfc/scannow. I've also ttried unplugging the hard drives as well as changing the hard drive mode in the BIOS from ide to ADHCI and back.

Any ideas?

Thanks in advance!


My System SpecsSystem Spec
21 Nov 2011   #2
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Hey shokwaav,

Quote   Quote: Originally Posted by shokwaav View Post
I've tried using startup repair
Do this 3 times in a row, its almost a requirement.
Quote   Quote: Originally Posted by shokwaav View Post
I've also ttried unplugging the hard drives as well as changing the hard drive mode in the BIOS from ide to ADHCI and back.
Why, what would this accomplish? If software deleted a key windows component, the BIOS wont help you, nor will switching around harddrives. It may actually make 2 problems out of 1.

Also, have you tried a system restore (Use method 2 at the bottom of the post), provided you have a restore point?

Try a check disk for errors (Option 2): Disk Check

There is always an option to completely reinstall, but that would be a last resort type option. You would need to have the actual windows 7 CD. If you would like to do this method (eventually), make sure you are using the proper method, as someone with an upgrade CD would need to do something a little different, etc.
My System SpecsSystem Spec
21 Nov 2011   #3
MrDobilina

Windows 7 Ultimate x64
 
 

You say run repair three times in a row, does that mean run it three times successfully, or when it hangs restart and try again
My System SpecsSystem Spec
21 Nov 2011   #4
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

can you run it successfully? Yes it will need to be successful. but doesn't need to be 'in a row' per se
My System SpecsSystem Spec
21 Nov 2011   #5
MrDobilina

Windows 7 Ultimate x64
 
 

No, I have a thread listing what's happening, was hoping that might be s glimmer of hope
It loads the files then restarts or blue screens to stop 0x00000019 error
My System SpecsSystem Spec
21 Nov 2011   #6
MrDobilina

Windows 7 Ultimate x64
 
 

No, I have a thread listing what's happening, was hoping that might be s glimmer of hope
It loads the files then restarts or blue screens to stop 0x00000019 error
My System SpecsSystem Spec
21 Nov 2011   #7
shokwaav

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by DustSailor View Post
can you run it successfully? Yes it will need to be successful. but doesn't need to be 'in a row' per se
First time I ran startup repair, it told me I'd had an error and if I restarted it would fix it. I restarted and it tells me that startup repair did not work. When viewing diagnosis and repair details, all the tests come up with error code 0x0

And unplugging the hard drives aand changing tthe BIOS were one of the solutions I've seen on the internet.
My System SpecsSystem Spec
21 Nov 2011   #8
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

Mr Dobilina,

You do have a thread open, please give it time, and if possible, give more details to the problem. This thread is for shokwaav. Hopefully someone will be able to help you shortly. Unfortunately, I have no training in BSODS.

Shokwaav,

Alright, there should be more to that BSOD than just 0x0. However, I know next to nothing on BSODS, as I've stated already. Hopefully someone else can come around and be a help to you. just know that it may take some time because this is such a busy section on the forums (sort of understaffed, we could say. Most people are not well versed in this area).
My System SpecsSystem Spec
21 Nov 2011   #9
shokwaav

Windows 7 Home Premium x64
 
 

Quote   Quote: Originally Posted by DustSailor View Post
Mr Dobilina,

You do have a thread open, please give it time, and if possible, give more details to the problem. This thread is for shokwaav. Hopefully someone will be able to help you shortly. Unfortunately, I have no training in BSODS.

Shokwaav,

Alright, there should be more to that BSOD than just 0x0. However, I know next to nothing on BSODS, as I've stated already. Hopefully someone else can come around and be a help to you. just know that it may take some time because this is such a busy section on the forums (sort of understaffed, we could say. Most people are not well versed in this area).
It isn't a bsod. I run startup repair. It tells me startup repair can't fix anything. When checking the details of the log, it shows that all tests "complete successfully. Error 0x0"
My System SpecsSystem Spec
21 Nov 2011   #10
DustSailor

Microsoft Windows 8.1 Pro 64-bit
 
 

did you run chck disk? Use the startup repair cmd prompt to do this (Use method 2 at the bottom of the post): Disk Check
My System SpecsSystem Spec
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 Computer reboots after 'starting windows', cannot boot into safe mode




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