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Windows 7: BSOD while using chrome, error 0x0000004e

22 Nov 2011   #1
dennis1

Windows 7 Home Premium 64 bit
 
 
BSOD while using chrome, error 0x0000004e

BSOD during pretty light use of Chrome, only a few tabs open. This has already happen several times over the life of my 2010 machine. BlueScreenView lists ntoskrnl.exe and afd.sys as the culprits. No idea what this means or what to do.

Specs:

Windows 7 Home Premium 64 bit full retail
CPU: AMD Phenom II X6 1075T
MOBO: ASUS M4A88TD-V EVO/USB3 AM3 AMD 880G
RAM: OCZ Platinum 4GB (2 x 2GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10666)
HDD: Western Digital Caviar Black WD1002FAEX 1TB 7200 RPM SATA
PSU: CORSAIR Enthusiast Series CMPSU-650TX 650W

.zip attached. Any help would be greatly appreciated. Thanks!


My System SpecsSystem Spec
.
22 Nov 2011   #2
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello Dennis1 & welcome!

Analyses

In one of your dumps, your Graphic Card-drive been included. Follow the steps below to make a sure re-installation of the proper driver.

Steps


i) Find your driver here, save it to your desktop
ii) Download Driver sweeper, for the leftover files
iii) Uninstall your driver from the Control Panel
iv) While rebooting, go into safe-mode without internet (tip: plugout your LAN cable or disconnect wireless)
v) Run Driver Sweeper, click all the Nvidia components and analyse them
vi) Clean them all
vii) Head into Windows, without internet
viii) Install the Driver from the desktop

Bugcheck

Code:
VIDEO_TDR_FAILURE (116)
Attempt to reset the display driver and recover from timeout failed.
Arguments:
Arg1: fffffa8004128010, Optional pointer to internal TDR recovery context (TDR_RECOVERY_CONTEXT).
Arg2: fffff880040060a4, The pointer into responsible device driver module (e.g. owner tag).
Arg3: 0000000000000000, Optional error code (NTSTATUS) of the last failed operation.
Arg4: 0000000000000002, Optional internal context dependent data.
Do this and we'll continue in the middle of this jungle.
Fred.
My System SpecsSystem Spec
22 Nov 2011   #3
dennis1

Windows 7 Home Premium 64 bit
 
 

Thanks, FredeGail!

I will follow your steps when I get home tonight.
My System SpecsSystem Spec
.

22 Nov 2011   #4
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Quote   Quote: Originally Posted by dennis1 View Post
Thanks, FredeGail!

I will follow your steps when I get home tonight.
Looking forward to analyse your next dump.

Fred.
My System SpecsSystem Spec
22 Nov 2011   #5
dennis1

Windows 7 Home Premium 64 bit
 
 

I haven't gone home to do this yet, but I just realized something- does it change anything that I don't have a separate video card? I use onboard graphics from my motherboard.
My System SpecsSystem Spec
23 Nov 2011   #6
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Quote   Quote: Originally Posted by dennis1 View Post
I haven't gone home to do this yet, but I just realized something- does it change anything that I don't have a separate video card? I use onboard graphics from my motherboard.
It doesn't really.

Fred.
My System SpecsSystem Spec
23 Nov 2011   #7
dennis1

Windows 7 Home Premium 64 bit
 
 

So I made the change, and everything seems to be normal. Do I just wait for another BSOD? Do I just generate another report even without BSOD?
My System SpecsSystem Spec
23 Nov 2011   #8
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Quote   Quote: Originally Posted by dennis1 View Post
So I made the change, and everything seems to be normal. Do I just wait for another BSOD? Do I just generate another report even without BSOD?
Just wait for a BSoD to come and look in your C:/Windows/Minidump and zip them. Then upload it.

Fred.
My System SpecsSystem Spec
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 BSOD while using chrome, error 0x0000004e




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