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Windows 7: Video TDR error and driver power state failure BSODs blaming atikmpag

22 Nov 2011   #1

Win7 Ultimate x64
 
 
Video TDR error and driver power state failure BSODs blaming atikmpag

Since the beginnig of the month, I started having bsods (mostly 0x116 BSODs) every 15-30 min, when playing a game. They also sometimes happen while browsing, but rarely. They all blame atikmpag.sys. However reinstalling ati drivers with driversweeper doesn't help. I have tried running memtest86++ for 14 hours and it showed no errors.
Current ati drivers -11.10. Video - ati hd 4850 1Gb. OS Windows 7 ultimate x64. RAM: 4 GB
Please help! jcgriff2 folder attached.

My System SpecsSystem Spec
.

22 Nov 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by sashafan2 View Post
Since the beginnig of the month, I started having bsods (mostly 0x116 BSODs) every 15-30 min, when playing a game. They also sometimes happen while browsing, but rarely. They all blame atikmpag.sys. However reinstalling ati drivers with driversweeper doesn't help. I have tried running memtest86++ for 14 hours and it showed no errors.
Current ati drivers -11.10. Video - ati hd 4850 1Gb. OS Windows 7 ultimate x64. RAM: 4 GB
Please help! jcgriff2 folder attached.


1-ASACPI.SYS

The pre 2009 version of this driver is a known BSOD cause.

Quote:
Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE
Quote:


Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).

Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 (NOTbefore).
2-BC116

Quote:

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.


As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.


If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.


If playing with video driver versions hasn't helped, make sure the box is not overheating.


Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.


Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.


If so, it might be as simple as dust buildup and subsequently inadequate cooling.


I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help
STOP 0x116: VIDEO_TDR_ERROR troubleshooting
My System SpecsSystem Spec
22 Nov 2011   #3

Win7 Ultimate x64
 
 

Thanks! I'll post back, if it doesn't help.
My System SpecsSystem Spec
.


22 Nov 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by sashafan2 View Post
Thanks! I'll post back, if it doesn't help.

Good luck
My System SpecsSystem Spec
23 Nov 2011   #5

Win7 Ultimate x64
 
 

Updating asacpi.sys didn't help.Dust buildup was probably the cause of it all. No BSODs occur after cleaning. Strangely, the videocard fan was the cleanest of all, but the side panel fan was very dirty.Thanks again! Problem solved.
My System SpecsSystem Spec
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 Video TDR error and driver power state failure BSODs blaming atikmpag




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