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Windows 7: BSOD showing code BCCode: 1000007e again, please help


22 Nov 2011   #1

Window 7 Enterprise 64 bit
 
 
BSOD showing code BCCode: 1000007e again, please help

Last time I post a similar thread in this board :

http://www.sevenforums.com/crashes-d...ease-help.html

I updated my bluetooth driver and I think the problem is already solved since there is no BSOD appear for

several days. However, just 5 minute ago, the BSOD appear again and I don't know the reason. I already

updated my bluetooth driver again but the problem does not solved. I think this time the cause of BSOD is

difference from last time, so I posting a new thread here.

Here is the information about the crash :
"Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880058D62F4
BCP3: FFFFF8800337E788
BCP4: FFFFF8800337DFE0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\112211-16021-01.dmp
C:\Users\admin\AppData\Local\Temp\WER-48719-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
"

I also attach the Windows_NT6_BSOD_jcgriff2 file and system health check file below

My computer system spec is :
Dell inspiron N4010
Window 7 Enterprise
Service pack 1
x64 bit
intel core i5-520M , 2.40 GHz
RAM 4.00GB
Anti-virus : ESET NOD 32

Last window installed: on May 2011
Laptop age: 1 year

I would really appreciate your help

Thank you

My System SpecsSystem Spec
.

22 Nov 2011   #2

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello pangnaga and welcome!

Analyses

Fairly interesting dump. It's a common one I have to say. It's caused by the Broadcom Wireless Dell driver.
Powered by RedRaider covered this, and found the conclusion that you're able to download the file below, to install the working driver.

Attachment 184910 Click the DL-icon

Install it and you should be fine for now.

Bugcheck

Code:
SYSTEM_THREAD_EXCEPTION_NOT_HANDLED_M (1000007e)
This is a very common bugcheck.  Usually the exception address pinpoints
the driver/function that caused the problem.  Always note this address
as well as the link date of the driver/image that contains this address.
Some common problems are exception code 0x80000003.  This means a hard
coded breakpoint or assertion was hit, but this system was booted
/NODEBUG.  This is not supposed to happen as developers should never have
hardcoded breakpoints in retail code, but ...
If this happens, make sure a debugger gets connected, and the
system is booted /DEBUG.  This will let us see why this breakpoint is
happening.
Arguments:
Arg1: ffffffffc0000005, The exception code that was not handled
Arg2: fffff880055062f4, The address that the exception occurred at
Arg3: fffff8800357e788, Exception Record Address
Arg4: fffff8800357dfe0, Context Record Address
Fred.
My System SpecsSystem Spec
22 Nov 2011   #3

Window 7 Enterprise 64 bit
 
 

Very Thank you !! I'm almost dying with these BSOD. I hope the problem will solved. Let see if any BSOD appear after I install this
My System SpecsSystem Spec
.


23 Nov 2011   #4

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Quote   Quote: Originally Posted by pangnaka View Post
Very Thank you !! I'm almost dying with these BSOD. I hope the problem will solved. Let see if any BSOD appear after I install this
Sure thing pangnaka!

Fred.
My System SpecsSystem Spec
01 Dec 2011   #5

Window 7 Enterprise 64 bit
 
 

It has been a while and it looks like the problem is solved. However, the BSOD have been showing last 2 days ago until now. I really don't know why bluetooth driver make my window go crazy.

Here are the last crash I found :

"
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880082AE2F4
BCP3: FFFFF8800B80F788
BCP4: FFFFF8800B80EFE0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120111-19312-01.dmp
C:\Users\admin\AppData\Local\Temp\WER-40622-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

"

I already updated driver according to your advice. But the problem was not solved T.T
So I just uninstall my bluetooth driver by expecting that it would help. But when I restart my computer, the window automatically search for bluetooth driver and install it for me again. I again run the program that you provided. So I think that is the lastest updated version of bluetooth.

If anyone can help me this time, I would be really appreciate your help.
Thank you
My System SpecsSystem Spec
01 Dec 2011   #6

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by pangnaka View Post
It has been a while and it looks like the problem is solved. However, the BSOD have been showing last 2 days ago until now. I really don't know why bluetooth driver make my window go crazy.

Here are the last crash I found :

"
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF880082AE2F4
BCP3: FFFFF8800B80F788
BCP4: FFFFF8800B80EFE0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120111-19312-01.dmp
C:\Users\admin\AppData\Local\Temp\WER-40622-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt

"

I already updated driver according to your advice. But the problem was not solved T.T
So I just uninstall my bluetooth driver by expecting that it would help. But when I restart my computer, the window automatically search for bluetooth driver and install it for me again. I again run the program that you provided. So I think that is the lastest updated version of bluetooth.

If anyone can help me this time, I would be really appreciate your help.
Thank you
New crashes mean upload new DMP files. Please do.!!
My System SpecsSystem Spec
01 Dec 2011   #7

Window 7 Enterprise 64 bit
 
 

Oh sorry, Here I upload a new one
My System SpecsSystem Spec
01 Dec 2011   #8

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by pangnaka View Post
Oh sorry, Here I upload a new one
Still the same driver. Still dated in 2009 there has to be a newer one.

If not this one needs to be installed in compatibility mode.

(compat mode=right click>properties>compatibility>choose OS)
My System SpecsSystem Spec
05 Dec 2011   #9

Window 7 Enterprise 64 bit
 
 

I try all possible things I can do. I change the compatibility mode, but it doesn't solve. So then I uninstall and reinstall and update the driver. But finally the BSOD keep appearing (probably 10 times in these 2 days). It is a very serious problem now! I'm thinking of reintall the whole window but I don't have much time to do since I need to use my computer to work for my final paper and project T.T

So I would ask and try for the last time here. Please suggest me any possible treat. I would really appreciate your help

"
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.4
Locale ID: 1033

Additional information about the problem:
BCCode: 1000007e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF88007D312F4
BCP3: FFFFF8800492C788
BCP4: FFFFF8800492BFE0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\120511-17955-01.dmp
C:\Users\admin\AppData\Local\Temp\WER-35802-0.sysdata.xml

Read our privacy statement online:
Windows 7 Privacy Statement - Microsoft Windows

If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txt
"
My System SpecsSystem Spec
Reply

 BSOD showing code BCCode: 1000007e again, please help




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