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Windows 7: BSOD playing City of Heroes and AION, Kernel 41 Error

22 Nov 2011   #1
y2kmorty

Windows 7 64bit
 
 
BSOD playing City of Heroes and AION, Kernel 41 Error

Just purchased a ViBox Destroyer and had to return it cos of a faulty harddrive.
Installed my old PC harddrive to check the rest of the system was ok but was getting BSOD when playing AION and also randomly while idling.

PC returned today, passed all benchmarking tests but Blue screened again when running City of Heroes at High Rez.

Total PC noob so plain english appreciated.

Running Windows 7 64bit
AMD Phenom ii x4 956 processor
16mb ram
ATI Radeon HD6770 GPU


My System SpecsSystem Spec
.

22 Nov 2011   #2
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello y2kmorty & welcome!

Memory
Please follow this tutorial. A memory corruption has been interrupting.

MemTest86+

Bugcheck
Code:
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high.  This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: 00002a800aaa57d0, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
	bit 0 : value 0 = read operation, 1 = write operation
	bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff80002ab5f00, address which referenced memory
Fred.
My System SpecsSystem Spec
23 Nov 2011   #3
y2kmorty

Windows 7 64bit
 
 

Ran MemTest overnight as recommended. No errors found
BSOD again while running City of Heroes.
Latest dump attached
My System SpecsSystem Spec
.


23 Nov 2011   #4
FredeGail

Microsoft Windows 7 Ultimate: x64 (SP1)
 
 

Hello morty!

Please follow this tutorial, and upload the dump after you enabled it.

Fred.
My System SpecsSystem Spec
25 Nov 2011   #5
y2kmorty

Windows 7 64bit
 
 

activating verifier disables internet access is this supposed to happen ?

lastest logs attached (11 BSOD all random )
My System SpecsSystem Spec
06 Dec 2011   #6
y2kmorty

Windows 7 64bit
 
 

OK i ran Verifier and PC BSOD after approx 10mins of normal use.
i dont log in to my pc when i boot up, and i have admin rights but the system tells me i do not have the necessary permissions to zip or open the dumpfiles ?

The PC has now revealed a 2nd symptom in that it occasionally locks up, the monitor goes into standby, keyboard stops functioning, (ie cant get caps/num lock to light up) and PC can only be reset by switching off the power (reset and power buttons do nothing)

My PC supplier told me they had the machine running loadtesting apps for 2 days when i sent it back previously, and suggested i use a different keyboard/monitor and unplug any other devices.
This has made no difference.
My System SpecsSystem Spec
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 BSOD playing City of Heroes and AION, Kernel 41 Error




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