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Windows 7: BSOD while logging in except in Safe Mode

23 Nov 2011   #11
mshremrs5265

Windows 7 64-bit
 
 

Also, one Chipset has only the Memory Range listed under "Resources" while the other has two Memory Ranges, an I/O Range, AND an IRQ listed. Not that I know what these are, but I thought it might help.


My System SpecsSystem Spec
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23 Nov 2011   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by mshremrs5265 View Post
I wasn't sure earlier if that was actually it. Thanks! Is it strange that there were two identical items listed under Display Adapters? Intel(R) G45/G43 Express Chipset appears twice, and those are the only items there. I used the Driver Sweeper. Should I try to reinstall those drivers now?
Yes, download and install the latest drivers from the Intel site. If you need help finding them, I will look into it.

Quote   Quote: Originally Posted by mshremrs5265 View Post
Also, I really appreciate this help. I don't really know where else I would turn. I hope you had a good meal with your family. I've tried to do the "two Thanksgivings in one day" thing with a significant other's family, and it just led to too much eating and too much hassle with Chicago traffic. It sounds like you've got the right way figured out.
I'm glad I could be here to help. Had an excellent meal, thank you.
My System SpecsSystem Spec
23 Nov 2011   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by mshremrs5265 View Post
Also, one Chipset has only the Memory Range listed under "Resources" while the other has two Memory Ranges, an I/O Range, AND an IRQ listed. Not that I know what these are, but I thought it might help.
Okay, I think I understand what is going on. Let me further research before you download any drivers. I don't have experience with your particular graphics model, but it appears you need both the driver for the G45 and the one for the G43 installed. I want to verify this before proceeding further so we don't cause any harm to your system.
My System SpecsSystem Spec
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23 Nov 2011   #14
writhziden

Windows 7 Home Premium 64 Bit
 
 

I think the best thing to do is find the driver from the Dell site. What model do you have?

Edit: You could go to http://www.dell.com/support/drivers/...oductSelection and select "Automatically detect my Service Tag for me"
My System SpecsSystem Spec
23 Nov 2011   #15
mshremrs5265

Windows 7 64-bit
 
 

Alright... I installed the drivers, and upon the restart I experienced the same BSOD. I've attached the new Minidump folder. I'm not sure what I did wrong...

If you want to go to sleep or something, I don't want to be the reason you stay up late the night before Thanksgiving. Just say the word and I will wait until later. I am thankful you're helping at all.
My System SpecsSystem Spec
24 Nov 2011   #16
mshremrs5265

Windows 7 64-bit
 
 

Now I see your more recent messages. I have my Service Tag. I'll download THAT driver and give it a try!
My System SpecsSystem Spec
24 Nov 2011   #17
writhziden

Windows 7 Home Premium 64 Bit
 
 

Okay, your latest problem seems to be related to your wireless card. You can find that in device manager under Networks. It should be an Atheros card from the looks of it. Go through the same steps you did with the driver sweeper before and then reinstall it after rebooting (I forgot to ask: did you reboot after uninstalling the graphics driver?)
My System SpecsSystem Spec
24 Nov 2011   #18
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by mshremrs5265 View Post
Now I see your more recent messages. I have my Service Tag. I'll download THAT driver and give it a try!
You will want to use driver sweeper to remove all traces of your current driver before using the Dell driver.
My System SpecsSystem Spec
24 Nov 2011   #19
mshremrs5265

Windows 7 64-bit
 
 

I did NOT reboot after uninstalling, but I will make sure to do so with this Atheros thing.
My System SpecsSystem Spec
24 Nov 2011   #20
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by mshremrs5265 View Post
I did NOT reboot after uninstalling, but I will make sure to do so with this Atheros thing.
I am not sure if you are required to reboot based on the other thread I read, but in my opinion, it is always good to reboot after any major changes are made, and driver changes are major changes to me.

Edit: I do see one disadvantage to rebooting. Windows may try to install the driver for your device for you when it starts. If it does so, go through the driver sweeper again and then do not reboot. I think this is why a reboot was not recommended in the thread I linked to for you earlier.
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 BSOD while logging in except in Safe Mode




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