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Windows 7: BSOD System_Service_Exception error 3b

23 Nov 2011   #1

Windows 7 Pro x64
BSOD System_Service_Exception error 3b

Hello I've been BSODing for about a month now. It happens at least once a day. Here is a log of the errors:

My system specs are:
Windows 7 Pro x64 Full
Age of system hardware: ~5 months
Age of Windows Installation: ~1 year

In addition I have followed the BSOD posting instructions and attached the zipped file.
Thank you for your time!

My System SpecsSystem Spec

23 Nov 2011   #2

Windows 7 Ultimate 64bit SP1


In this order,

Remove RivaTuner/EVGA Precision/MSI Afterburner (known issues w/Windows 7)

If you had made any changes using Riva set first everything back to default settings then remove Riva.


Update software\driver for Razer Lachesis Mouse driver

Razer Support

Update software\driver XBox USB wireless controller

Software Downloads | Microsoft Hardware

Run RAM - Test with Memtest86+

Finish with the above steps and post back.
My System SpecsSystem Spec
23 Nov 2011   #3

Windows 7 Pro x64

Thank you for the reply. I have uninstalled MSI afterburner. I don't have rivatuner.
I also have installed the latest lachesis driver. I don't know which driver to install for xbox usb/controller because I don't have an xbox usb/controller.
I ran memtest and I got a pass.
I will continue with everyday use and if I get a bsod I'll post here again.
Hopefully your solution solves the problem.

EDIT Still bsoding
should i make another attachment?
My System SpecsSystem Spec

24 Nov 2011   #4

Windows 7 Pro x64

i've noticed a trend that i get a bsod usually when i'm watching a stream or online video. it's not consistent though; i can't really notice a pattern, but maybe when a certain commercial plays, i get a bsod.
My System SpecsSystem Spec
24 Nov 2011   #5

Windows 7 Ultimate 64bit SP1

Memtest Let it run until at least 7 passes are completed, or errors are found (whichever comes first). The longer you run it, the better.

Also upload the new minidumps.
My System SpecsSystem Spec
30 Nov 2011   #6

Windows 7 Pro x64

memtest passed no errors
My System SpecsSystem Spec
30 Nov 2011   #7

Windows 7 Pro x64

just blue screened again, this time with BCCode 1e. attached are dump files. btw, thank you very much for your time.
My System SpecsSystem Spec
30 Nov 2011   #8

Windows 7 Ultimate 64bit SP1

Remove,install\update software\driver for Logitech USB Video Class Driver (WebCam)

Logitech - Support & Software Downloads

Remove any unnecessary usb hardware and software\drivers.

Download and install Driver Sweeper

Download the most recent software\driver for your

nvidia software\driver,restart in safe mode,run driver sweeper,choose only NVIDIA-Display and clean,restart in normal mode.

Install the new ati software\driver,restart.


nvidia-video-card-test post here the results.

My System SpecsSystem Spec
30 Nov 2011   #9

Windows 7 Pro x64

I used occt 3.1. According to the occt thread page, it said to monitor temperature and to stop the test if it goes above 80 degrees celcius. At about 5 minutes in, it hit 81 and so I stopped it. The test settings were max resolution for windowed mode and default shader complexity. The GPU Memtest passed 7 straight times with no errors.
My System SpecsSystem Spec
01 Dec 2011   #10

Windows 8.1 Pro x64

This unknown driver, a3v17eka.SYS should be removed. I can't find any information concerning this driver.
It may be malware related. Run Malwarebytes
My System SpecsSystem Spec

 BSOD System_Service_Exception error 3b

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