Windows 7: Random BSOD on new build

Highspeed123 · 23 Nov 2011

Hi, I have a new custom built computer put together by someone I work with. I have been plagued with problems and I think it's hardware related. I got my friend to reinstall Windows but it crashed several times before install completed. He said he tried on my SSD and Samsung HD but still the same problems occur.

Ran Memtest and passed several cycles but tried again and got errors. I removed a ram stick and it passed but got a BSOD after 30 minutes of browsing the web. Then the other stick had the same problems but passed Memtest for 20 minutes until the text on screen garbled where errors are usually listed. I reran test and it passed for a long time. I have no overclock and everything is running at correct voltage.

Seems to be very random and can happen when purposely restarting my PC or doing barely anything at all.

I'm starting to think it's either the RAM or motherboard causing the problems. Here are my components-

i7 2600k
Gigabyte G1.Sniper 2 Z68
8 GB G.Skill 1866 Ram
ATI 6950
OCZ Vertex 3 120 GB SSD
1TB Samsung HD
Corsair HX850W PSU

I include my last batch of crash dumps since I had Windows reinstalled. Thanks in advance. I might have to RMA something but want to narrow things down.

Jay

Highspeed123 · 24 Nov 2011

Sorry for the bump, my thread is getting buried without a reply thus far. I guess my dump files are too generic for working out a potential hardware issue? If anybody has even the slightest suggestion I would be happy to hear it. Thanks.

FredeGail · 24 Nov 2011

Hello Highspeed and welcome!

Antivirus

Remove Avast using this tool, and install MSSE.

That's what your dump caused!
I have to say that it's a pretty common one.

Bugcheck

Code:

NTFS_FILE_SYSTEM (24)
    If you see NtfsExceptionFilter on the stack then the 2nd and 3rd
    parameters are the exception record and context record. Do a .cxr
    on the 3rd parameter and then kb to obtain a more informative stack
    trace.
Arguments:
Arg1: 00000000001904fb
Arg2: fffff8800a932aa8
Arg3: fffff8800a932300
Arg4: fffff80002e94f5f

Fred.

Highspeed123 · 24 Nov 2011

Thank you for the suggestion, I have done that now but still got a BSOD. The probelms were apparent when installing windows and on a clean install with no software added at all according to my friend that built the system for me. I am at a loss.

Include my latest crash dump...hope someone can point me in the right direction. It must be hardware related. Motherboard?

writhziden · 24 Nov 2011

Try running Memtest86.com - Memory Diagnostic for 7 passes and post your results.

Edit: You may want to reference RAM - Test with Memtest86+ and get a bootable copy if Windows cannot stay stable enough to run it for 7 passes.

jcgriff2 · 24 Nov 2011

Was the SSD installed when the last BSOD occurred?

Bugcheck = 0x24 and named ntfs.sys = possible SSD/ HDD failure

Run HDD diags - http://www.techsupportforum.com/2828431-post7.html

If SSD - see what it's doing - http://www.handyarchive.com/Utilitie...6-SSDLife.html

Regards. . .

jcgriff2

`

BSOD SUMMARY

Code:


Loading Dump File [C:\Users\PalmDesert\_jcgriff2_\dbug\__Kernel__\112411-28438-01.dmp]
Built by: 7601.17640.amd64fre.win7sp1_gdr.110622-1506
Debug session time: Thu Nov 24 07:53:18.598 2011 (GMT-5)
System Uptime: 0 days 0:00:08.503
Probably caused by : Ntfs.sys ( Ntfs!NtfsCheckpointVolume+35e )
DEFAULT_BUCKET_ID:  VISTA_DRIVER_FAULT
PROCESS_NAME:  System
BUGCHECK_STR:  0x24
FAILURE_BUCKET_ID:  X64_0x24_Ntfs!NtfsCheckpointVolume+35e
Bugcheck code 00000024
Arguments 00000000`001904fb fffff880`0374d128 fffff880`0374c980 fffff800`02e4561d
BiosVersion = F4
BiosReleaseDate = 10/12/2011
SystemManufacturer = Gigabyte Technology Co., Ltd.
SystemProductName = G1.Sniper 2
MaxSpeed:     3400
CurrentSpeed: 3410
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨``
¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨¨

Windows 7: Random BSOD on new build

Random BSOD on new build problems?