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Windows 7: Regularly Occuring BSOD on W7-HP-64 Core 2 Mesh PC, No obvious pattern

24 Nov 2011   #1
markant

W7 HP 64
 
 
Regularly Occuring BSOD on W7-HP-64 Core 2 Mesh PC, No obvious pattern

Hi This is for a colleague.

He has a mesh pc (so no help poss from manufacturer!)

Kept getting a bsod.

He had a faulty HD, so that was replaced with windows 7 Pro 64 installed (retail) from scratch and still the fault occurs.

Am attaching files as requested. Has a core 2, 2gb ram, no problems occurred during windows installation.

Any pointers appreciated, thanks.


My System SpecsSystem Spec
.

24 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by markant View Post
Hi This is for a colleague.

He has a mesh pc (so no help poss from manufacturer!)

Kept getting a bsod.

He had a faulty HD, so that was replaced with windows 7 Pro 64 installed (retail) from scratch and still the fault occurs.

Am attaching files as requested. Has a core 2, 2gb ram, no problems occurred during windows installation.

Any pointers appreciated, thanks.



No DMP files included in upload please try this method


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
Quote:
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.



My System SpecsSystem Spec
24 Nov 2011   #3
markant

W7 HP 64
 
 

Many thanks, will do
My System SpecsSystem Spec
.


24 Nov 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by markant View Post
Many thanks, will do


Good luck
My System SpecsSystem Spec
28 Nov 2011   #5
markant

W7 HP 64
 
 

As requested, thanks again
My System SpecsSystem Spec
29 Nov 2011   #6
markant

W7 HP 64
 
 

Did you manage to take a look at this zigzag?
My System SpecsSystem Spec
04 Dec 2011   #7
markant

W7 HP 64
 
 

I'd really appreciate it if anyone has any feedback on the files posted, many thanks
My System SpecsSystem Spec
Reply

 Regularly Occuring BSOD on W7-HP-64 Core 2 Mesh PC, No obvious pattern




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