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Windows 7: Computer crash playing Skyrim

24 Nov 2011   #1

Windows 7 Professional 64bit
 
 
Computer crash playing Skyrim

Hey!
I get a computer crash while im playing skyrim. Its currently the only task I'v been experiencing this crash. The computer freezes, in the last frame of the game. I get a nasty sound in my headset, like a eletric interface kinda sound. The keyboard and mouse gets disabled (no lights or response)

I have a whole new computer, with new parts.
running windows 7 professional 64bit

Any ideas?


My System SpecsSystem Spec
.

24 Nov 2011   #2

Windows 7 - Vista
 
 

Hi -

There are no BSOD memory dumps nor traces of actual BSODs.

I did find 6 Event Viewer Entries indicating sudden system shutdown (could have been hard power-down) -
Code:
Event[78]:
Log Name: System
Source: Microsoft-Windows-Kernel-Power
Date: 2011-11-25T00:08:26.192
Level: Critical
Description: 
The system has rebooted without cleanly shutting down first. 
This error could be caused if the system stopped responding, 
crashed, or lost power unexpectedly.
You said the entire system is new - all hardware parts? Did you or another assemble it?

Run Speccy - Download Speccy 1.14.288 - FileHippo.com
- "File" | "Publish Snapshot" | Paste URL into your next post

Keep Speccy up - check temps when system freezes.

Also keep ResMon up - look for activity spikes -
START | type resmon

Regards. . .

jcgriff2

`
My System SpecsSystem Spec
25 Nov 2011   #3

Windows 7 Professional 64bit
 
 

Hey!

The entire system is new! Both hardware and software! And I did assemble it, so it can be human errors!

Speccy summary:
http://speccy.piriform.com/results/t...utseTdBiUGlUWN


Crash #1 Temprature

Cpu 40C
Motherboard 31C
GPU 1 58C
GPU 2 58C
HDD 1 30C
HDD 2 26C

Resmon

1 high peak on memory! Was alt - tabing back to game window when it crashed.

Crash #2 Temprature

Cpu 42C
Motherboard 31C
GPU 1 58C
GPU 2 55C
HDD 1 31C
HDD 2 26C

Resmon

No high peaks when it crashed


Im also attaching a prntscr, random time from the system while the game is running.
My System SpecsSystem Spec
.


25 Nov 2011   #4

Windows 7 - Vista
 
 

Hi -

I didn't mean to imply human error on your part - I was thinking more in terms of warranty (didn't want my suggestions to result in warranty void)!

Thank you for Speccy.

You have a single stick of 4 GB RM. Re-seat it, preferably in another slot.

My attention now is drawn to your 60 GB SSD. I see Window 7 is installed on a 1 TB SATA HDD. What's on the SSD? Can you disconnect it and use the system - see if BSODs continue?

Regards. . .

jcgriff2

.
My System SpecsSystem Spec
25 Nov 2011   #5

Windows 7 Professional 64bit
 
 

Hehe! Okey!

I have re-seated my RAM slot now!

Okey this is strange! Windows is instaled on the 1 tb hdd, so says the test and on my startup. And to be honest I was kinda confused when I first started up my system, because my intention was to instal windows on the SSD HDD, Windows was instaled and I then was going to setup the startup pri to start windows from the SSD. But then the system failed to start, I then set my 1TB disk to be the pri 1 startup and my system worked!
Now watch these pictures prt scr from my computer...!

It looks like something is messed up bad! xD Think I will try reinstall the whole operating system, to see if its fixed!
My System SpecsSystem Spec
25 Nov 2011   #6

Windows 7 - Vista
 
 

When you reinstall Windows 7, disconnect the HDD.
My System SpecsSystem Spec
26 Nov 2011   #7

Windows 7 Professional 64bit
 
 

Now I have reinstaled windows on the SSD, while I unplugged the other HDD and reseated the ram in another slot! But I still get the same problem! Computer freezes under heavy load (skyrim). Nasty electric sound in headset, mouse and keyboard stops to work..

TarQ
My System SpecsSystem Spec
26 Nov 2011   #8

Windows 7 Professional 64bit
 
 

Got a BSOD also after my computer was in sleepmode, maybe it contains any clue?
My System SpecsSystem Spec
28 Nov 2011   #9

Windows 7 - Vista
 
 

Hi -

The latest BSOD -
Code:
FAILURE_BUCKET_ID:  X64_0xF4_IOERR_C000000E_IMAGE_hardware_disk
Take the SSD out - RMA it.

Install Windows 7 onto the HDD.

Regards. . .

jcgriff2

`
My System SpecsSystem Spec
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 Computer crash playing Skyrim




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