Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: I cannot pinpoint the source of my BSODs

27 Nov 2011   #11
blarp

windows 7 64bit
 
 

I just got a BSOD "Memory Management"

And then my computer BSOD on start up... and then it would not even turn on again, it just beeped repeatedly. I turned it it off, waited an hour and now it turned on....

edit: Yes i mean i can get on to windows and everything at the moment

please help!


My System SpecsSystem Spec
.
27 Nov 2011   #12
writhziden

Windows 7 Home Premium 64 Bit
 
 

I do not understand your previous post. Are you able to boot into Windows?

Edit: I understand that your memory was corrupted, and you were unable to start Windows or get to the BIOS. What I do not understand is the current state of your machine.
My System SpecsSystem Spec
27 Nov 2011   #13
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by blarp View Post
I forgot to say, Ive also had a couple of more blue screens, the last one said "NTFS.sys"

edit: is this NTFS.sys significant? is it a clue to whats causing my BSODs? I googled NTFS and found alot of stuff but im not sure what to do....
This typically indicates a hard drive issue, but it can also be related to other hardware issues. Run a scandisk, and honestly, I would do as suggested by yowanvista http://www.sevenforums.com/crashes-d...ml#post1676122 and run a memtest as well. Just because your memory is brand new does not mean that it is working properly. You may have a bad slot in your motherboard, or you may have been sold faulty RAM.
My System SpecsSystem Spec
.

27 Nov 2011   #14
blarp

windows 7 64bit
 
 

Yes I am able to get into windows and bios

I also did a system file check with cmd, nothing found. Im not a computer expert but, with my old ram sometimes the only way i could use my computer without BSODING was by swtiching their slots they were in. My common sense tells me there must be a problem with the slots, what do you think?

I was reading somewhere about a possible fix... slightly increasing voltage to ram, what do you think?
My System SpecsSystem Spec
27 Nov 2011   #15
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by blarp View Post
Yes I am able to get into windows and bios
Okay. Next time your computer crashes and has that reaction when started, do the following:

1. Shut down the computer
2. Unplug the computer AC adapter from the wall and then unplug the battery if it is a laptop
3. Hold down the power button for 30 seconds
4. Plug the battery back in if it is a laptop then plug the AC adapter into the wall
5. Start your computer.

The above will clear all temporary memory in the computer and clear and reset the software connections between the BIOS and hardware. This will fix most memory corruptions and most component malfunctions.
My System SpecsSystem Spec
27 Nov 2011   #16
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by blarp View Post
Yes I am able to get into windows and bios

I also did a system file check with cmd, nothing found. Im not a computer expert but, with my old ram sometimes the only way i could use my computer without BSODING was by swtiching their slots they were in. My common sense tells me there must be a problem with the slots, what do you think?

I was reading somewhere about a possible fix... slightly increasing voltage to ram, what do you think?
Do a rigorous ramtest. Try different memory configurations (use one card at a time and check different slots) and run the boot version of RAM - Test with Memtest86+ for at least five passes. Once you find a memory card that passes the test, you will know that card and that slot are good. Test the other slots with the good card to find any bad slots. Then use the good slots to test if any of the remaining cards are bad.


Edit: To determine whether you need to increase the voltage to your RAM, you need to check your current voltage supplied by the BIOS and find what voltage your RAM requires. I have also read what you have read, but as I understand it, it only applies if your motherboard is supplying slightly less than what your RAM requires.
My System SpecsSystem Spec
28 Nov 2011   #17
blarp

windows 7 64bit
 
 

another bsod.

this time with "system service exception" and "atikmdag.sys"

I will use memtest tonight... its annoying because my computer is next to my bed.. but ill do it!
My System SpecsSystem Spec
28 Nov 2011   #18
blarp

windows 7 64bit
 
 

So I have a few updates:

Memtest passed 5 times with 0 errors, it took 10 hours.

Yesterday I had some interesting BSODs, I noted that one of them was "A thread tried to release a resource it did not own"

After my recent BSODs I thought it would be worth checking my memory.dmp with windbg again. And this time the results produced something different then before.

Probably caused by : dxgmms1.sys ( dxgmms1!VidMmInterface+2c8f0 )

What could this mean? well... my windbg does keep telling me its using wrong symbols..... (even though i downloaded a big package of symbols to c\symbols, pointed the symbol file path to it, but it still says it needs right symbols)

I attached a new jcgriff to supply more info on my bsods...

If new is not a ram problem what could it be?

Please help!
My System SpecsSystem Spec
28 Nov 2011   #19
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by blarp View Post
So I have a few updates:

Memtest passed 5 times with 0 errors, it took 10 hours.

Yesterday I had some interesting BSODs, I noted that one of them was "A thread tried to release a resource it did not own"

After my recent BSODs I thought it would be worth checking my memory.dmp with windbg again. And this time the results produced something different then before.

Probably caused by : dxgmms1.sys ( dxgmms1!VidMmInterface+2c8f0 )

What could this mean? well... my windbg does keep telling me its using wrong symbols..... (even though i downloaded a big package of symbols to c\symbols, pointed the symbol file path to it, but it still says it needs right symbols)

I attached a new jcgriff to supply more info on my bsods...

If new is not a ram problem what could it be?

Please help!
dxgmms1.sys is DirectX, suggesting either your DirectX is not up to date, or your display adapter driver is not functioning properly. Update DirectX first. If that does not fix the problem, download and install Phyxion.net - Driver Sweeper to remove your display adapter driver (you can find what it is by Start Menu->Right click My Computer->Manage->Device Manager (from the list on the left)->Display adapter).

Once the driver is removed, find the latest driver for your display adapter either from your computer's vendor (HP, Toshiba, DELL, Sony, etc.) or from the display adapter's manufacturer site.
My System SpecsSystem Spec
28 Nov 2011   #20
blarp

windows 7 64bit
 
 

probably a dumb question, by display adapter you mean graphics card right? my graphics card is listed under display adapter in device manager

and if you do mean graphics card, i recently updated it. I never removed the previous install of the driver with the sweeper before updating it, I guess that is important.

It is an ATI rad 5670 by the way
My System SpecsSystem Spec
Reply

 I cannot pinpoint the source of my BSODs




Thread Tools Search this Thread
Search this Thread:

Advanced Search




Similar help and support threads
Thread Forum
Nick's computer problem: daily hangs or BSODs, unknown source
I recently put this new computer together. Specs are in my profile. Everything seems to run smooth but I have one problem: about once or twice a day, my computer will just hang up. Sometimes it'll be when I've left it idle for a while and other times it'll be while I'm in a game or browsing. While...
BSOD Help and Support
Self-built gaming PC having BSODs and freezes; can't pinpoint cause.
Hello, Over the past few months I've gotten countless BSODs and freezes ( the screen freezes on whatever was last displayed and is accompanied with a buzzing noise in my headphones which I believe is the last sound played). The blue screens and crashes occur randomly While playing games,...
BSOD Help and Support
Memory Management BSODs--can't pinpoint the problem program
Pretty frequent memory management BSODs are plaguing me..doesn't seem connected to any particular program but does happen a lot when firefox is open (could be coincidence?) I would really appreciate any help. Thanks!
BSOD Help and Support
Random BSODs cant pinpoint why...
So i bought a new rig and now i am having random bsods - which can occur no matter how loaded my pc is at the moment. I have stress tested gpu and cpu - but everything was ok there no bsods what so ever. Then i memtested ram for 10 hours straight - i got 11 passes and 0 errors. I tried driver...
BSOD Help and Support
Cannot figure out the source of my multiple BSODs
Full retail Windows 7 Professional x64 The system is 3 weeks old. I have done reformats and clean installs. This OS was installed freshly a few days ago. Reading the forums I was hoping it was something simple like AVG and uninstalled it, but that had no effect. I cannot discern what is...
BSOD Help and Support
Various BSODS Brand New Laptop Playing Cs:source, half life 2 And Watc
hing a video. Hi Everybody, I have just bought a new samsung RC510 from Ebuyer.com Laptop system specs : Core I5 m 480 @ 2.67GHZ 4.00GB Ram Intel HD graphics card and Nvidia GF 315M Windows 7 Home Premium 64-Bit SP1 (OEM) BSODs whilst playing games and happened when watching a video on...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 07:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App