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Windows 7: I cannot pinpoint the source of my BSODs

17 Dec 2011   #61
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by blarp View Post
I switched the ram sticks, which temporally solved the problem, like it did in the past. After I switched them I ignored the problem, but it has come back again.
Given the time that has passed, if you could upload all information initially requested for reporting your blue screens in the forum, that would help to determine possible reasons for your blue screens and anything that may have changed with your system (software/hardware/etc.)


My System SpecsSystem Spec
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17 Dec 2011   #62
blarp

windows 7 64bit
 
 

Believe me, it is not from software, even though some time has passed sense I reinstalled windows I have not installed anything that is not essential

I just wish I knew what hardware was causing the problem
My System SpecsSystem Spec
17 Dec 2011   #63
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by blarp View Post
Believe me, it is not from software, even though some time has passed sense I reinstalled windows I have not installed anything that is not essential

I just wish I knew what hardware was causing the problem
Software can still cause issues even if it is essential. Sometimes, installations are corrupted and cause issues with the system.
My System SpecsSystem Spec
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17 Dec 2011   #64
writhziden

Windows 7 Home Premium 64 Bit
 
 

I also noticed that you have not uploaded any of your blue screen dmp files since you re-installed Windows 7. It is impossible to tell what your problems are without those. As Zigzag told me when I first posted in these forums without providing necessary information: my crystal ball is in for repairs at the moment, so I am unable to determine the problem.
My System SpecsSystem Spec
21 Dec 2011   #65
blarp

windows 7 64bit
 
 

Well my computers warranty is up, but my credit card extended warranty did not expire yet. I called them, they want a service estimate for what it will cost to repair my computer.

I am bringing my computer to best buy tomorrow, do you have any advice on what I should tell them or ask them? I don't actually know whats wrong with it, so what should I say? And sometimes my computer works fine the whole day but other days it wont even turn on. My best guess is that its a bad motherboard, but should I even tell them my guess? Being that my goal right now is to get them to say a high number so the credit card company pays me that number....
My System SpecsSystem Spec
21 Dec 2011   #66
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by blarp View Post
Well my computers warranty is up, but my credit card extended warranty did not expire yet. I called them, they want a service estimate for what it will cost to repair my computer.

I am bringing my computer to best buy tomorrow, do you have any advice on what I should tell them or ask them? I don't actually know whats wrong with it, so what should I say? And sometimes my computer works fine the whole day but other days it wont even turn on. My best guess is that its a bad motherboard, but should I even tell them my guess? Being that my goal right now is to get them to say a high number so the credit card company pays me that number....
Hard to say without the information requested. Just tell them the symptoms. They'll have the same ideas we do: could be the motherboard, memory, memory slots, graphics card, power supply, usb ports, software you installed, cpu, bad cpu fan, dust on components, corrupted BIOS, bad CMOS battery, etc. Too many things can go wrong with a computer to properly diagnose it on symptoms alone, but if you give Best Buy your computer, they'll be able to go through the proper steps for diagnosis and determine any issues by looking at the dmp files, testing various hardware, etc. My guess is they'll give you a quote for the troubleshooting first, and then you'll get another quote for replacing any hardware they find faulty.
My System SpecsSystem Spec
10 Jan 2012   #67
writhziden

Windows 7 Home Premium 64 Bit
 
 

Were you able to get your computer fixed with your card? Any more problems that you need help with?
My System SpecsSystem Spec
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 I cannot pinpoint the source of my BSODs




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