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Windows 7: I cannot pinpoint the source of my BSODs


25 Nov 2011   #1

windows 7 64bit
 
 
I cannot pinpoint the source of my BSODs

Edit: I'm updating my original post with tests I have already done and stuff that has happened. Here is the list.

I have had lots of more blue screens, It seems they have become more frequent....

I driver swept my display driver and installed a fresh up to date install

I ran memtest for 5 passes (10 hours) and it had 0 errors.

I have done a disk check

I have done a system file check

I updated my attachment because of the new BSODS and crash dumps.

Windbg has recently pointed to the problem being caused by NTFS.sys (according my windbg). It pointed to this right after I had a blue screen saying "NTFS.sys" and "Page fault in non page area"
And just in case you don't want to read all the posts, I have had several different types of blue screens, including irql not less or equal, memory management, and others.

I ran driver verifier, and it bsod me more frequently with it turned on, a notable bsod i had with it turned on which I did not have with it turned off was one with "portcls.sys"


This is my original post
Quote:
My computer is about 2 years old. Windows 7 64bit. I attached a zip of the crashdumps and the other stuff (followed the bsod posting tutorial sticky).

For a while I had BSOD issues. I had determined that it was the ram from previous advice. Sometimes i would have BSODs constantly and they were unavoidable, making it impossible to use the computer. Something that I think was odd, is the only way i was able to use my computer was to swap the ram sticks. This always seemed to fix the BSOD issue, until the next day, when i had to swap them again to use the computer without it BSODing.

I got new ram sticks a week ago, and i put them into the computer. My BSODS seemed to go away, but, they did not. But it helped my computer ALOT. I dont get BSODs constantly anymore, and i dont have to switch the ram sticks for a temporary fix. I have not had the new memory sticks for long, but it seems like I only get 1 bsod a day, and then the rest of the day i dont have anymore. And I think all the bsods that ive had sense i put in the ram chip were IRQL not less or equal, but im not sure.

What can the the problem? any help would be much appreciated!


My System SpecsSystem Spec
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25 Nov 2011   #2

Windows 7 Ultimate 64bit SP1
 
 

Hi.


Remove daemon tools.


Remove Hotspot Shield.


Remove Avira.

For system security download,install and use Anti-Malware, Virus, Spyware Protection | Microsoft Security Essentials with windows firewall.


Update
software\driver for TeamViewerVPN Network Adapter


https://support.teamviewer.com/index...3&languageid=1


Finish with these steps and post back.
My System SpecsSystem Spec
25 Nov 2011   #3

windows 7 64bit
 
 

i updated teamviewer and uninstalled what you said, I did not get microsoft essentials because i already have a an antiviurs program called avira. Do you think i should uninstall avira and get essentials?
My System SpecsSystem Spec
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25 Nov 2011   #4

Windows 7 Ultimate 64bit SP1
 
 

Quote   Quote: Originally Posted by blarp View Post
i updated teamviewer and uninstalled what you said, I did not get microsoft essentials because i already have a an antiviurs program called avira. Do you think i should uninstall avira and get essentials?
Uninstall ALL\EVERYTHING and leave ONLY Microsoft Security Essentials


My System SpecsSystem Spec
25 Nov 2011   #5

windows 7 64bit
 
 

when i try to uninstall avira using add/remove programs, nothing comes up. And if i hit uninstall again it says "please wait until the current program is finished uninstalling"
My System SpecsSystem Spec
25 Nov 2011   #6

Windows 7 Ultimate 64bit SP1
 
 

When you click add-remove wait 1-2 minutes to start.

If doesnt start then restart and try again.
My System SpecsSystem Spec
26 Nov 2011   #7

windows 7 64bit
 
 

I did remove avira, installed essentials, did everything you said.

The next day i was playing starcraft, and randomly my screen has a weird pattern of brown covered all cross it, and a weird buzzing noise plays for a second, then it goes black and my computer restarts it self, not even a blue screen.
My System SpecsSystem Spec
27 Nov 2011   #8

Windows 8.1 Pro x64
 
 

Quote   Quote: Originally Posted by blarp View Post
I did remove avira, installed essentials, did everything you said.

The next day i was playing starcraft, and randomly my screen has a weird pattern of brown covered all cross it, and a weird buzzing noise plays for a second, then it goes black and my computer restarts it self, not even a blue screen.
This may be hardware related
Run RAM - Test with Memtest86+
and http://www.sevenforums.com/tutorials...test-occt.html
My System SpecsSystem Spec
27 Nov 2011   #9

windows 7 64bit
 
 

Like I said in my original post, I got new ram and improved my computer, i don't get blue screens as often as i did without the new ram. But is NEW ram, so it cant be the ram. I ran furmark for about 20 minutes, i stopped it when my video card reached 100 degrees, I saw no artifacts.
My System SpecsSystem Spec
27 Nov 2011   #10

windows 7 64bit
 
 

I forgot to say, Ive also had a couple of more blue screens, the last one said "NTFS.sys"

edit: is this NTFS.sys significant? is it a clue to whats causing my BSODs? I googled NTFS and found alot of stuff but im not sure what to do....
My System SpecsSystem Spec
Reply

 I cannot pinpoint the source of my BSODs




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