BSOD Today....


  1. Posts : 130
    Windows 7 Home Premium 64 bit (OEM) SP1
       #1

    BSOD Today....


    I had some problems with BSOD's about 3 months ago and not any since till today.
    One before the login screen and one starting up a streaming video.
    I've repeated the sequence again but I couldn't get the problem to repeat.
    Looking at logs I found in one of the critical events:

    Details: 0x%08x (0xc0041800 - The content index database is corrupt. (HRESULT : 0xc0041800))

    Not sure if this has anything to do with the problem but I've attached the dump files.
    Thanks in advance.

    George
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    George1 said:
    I had some problems with BSOD's about 3 months ago and not any since till today.
    One before the login screen and one starting up a streaming video.
    I've repeated the sequence again but I couldn't get the problem to repeat.
    Looking at logs I found in one of the critical events:

    Details: 0x%08x (0xc0041800 - The content index database is corrupt. (HRESULT : 0xc0041800))

    Not sure if this has anything to do with the problem but I've attached the dump files.
    Thanks in advance.

    George

    Memory corruption (probably caused by audiodg).

    Please run these two tests to verify your memory and find which driver is causing the problem.


    1-Memtest.

    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.

    Any errors are indicative of a memory problem.

    If a known good stick fails in a motherboard slot it is probably the slot.

    RAM - Test with Memtest86+



    2-Driver verifier


    I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

    Then, here's the procedure:
    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

    If you can't get into Windows because it crashes too soon, try it in Safe Mode.
    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    Driver Verifier - Enable and Disable
      My Computer


  3. Posts : 130
    Windows 7 Home Premium 64 bit (OEM) SP1
    Thread Starter
       #3

    Thank you for the quick reply.

    I did find the solution to the: The content index database is corrupt

    Apparently it was Ccleaner, I've attached a picture of the option that needs to be 'unchecked'.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    George1 said:
    Thank you for the quick reply.

    I did find the solution to the: The content index database is corrupt

    Apparently it was Ccleaner, I've attached a picture of the option that needs to be 'unchecked'.

    How does this relate to the BSOD's?
      My Computer


  5. Posts : 130
    Windows 7 Home Premium 64 bit (OEM) SP1
    Thread Starter
       #5

    zigzag3143 said:
    George1 said:
    Thank you for the quick reply.

    I did find the solution to the: The content index database is corrupt

    Apparently it was Ccleaner, I've attached a picture of the option that needs to be 'unchecked'.

    How does this relate to the BSOD's?
    It's an area that doesn't have to be looked at from my original post.
      My Computer


 

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