Errors 2503 and 2502 pluagging me


  1. Posts : 10
    Windows 7 Home Premium 64-bit
       #1

    Errors 2503 and 2502 pluagging me


    I need some help here! I keep trying to install/uninstall applications and keep coming up with errors. Some errors have number I.D.s and some don't. The most common ones are 2503 followed shortly by error 2502. I can't access windows installer folder, because it is not there. I check the box saying "show hidden folders" and still nothing. Can anyone help me?
    Last edited by just1joie; 25 Nov 2011 at 22:37.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    just1joie said:
    I need some help here! I keep trying to install/uninstall applications and keep coming up with errors. Some errors have number I.D.s and some don't. The most common ones are 2503 followed shortly by error 2502. I can't access windows installer folder, because it is not there. I check the box saying "show hidden folders" and still nothing. Can anyone help me?
    Have you done a comprehensive malwarbytes scan?
      My Computer


  3. Posts : 10
    Windows 7 Home Premium 64-bit
    Thread Starter
       #3

    Yes. What Malware scan do you reccomend? I have run Malwarebytes and Super Anti Spyware. Both I have at least twice each.
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    just1joie said:
    Yes. What Malware scan do you reccomend? I have run Malwarebytes and Super Anti Spyware. Both I have at least twice each.
    Malwarebytes full scan should do it
      My Computer


  5. Posts : 10
    Windows 7 Home Premium 64-bit
    Thread Starter
       #5

    zigzag3143 said:
    just1joie said:
    Yes. What Malware scan do you reccomend? I have run Malwarebytes and Super Anti Spyware. Both I have at least twice each.
    Malwarebytes full scan should do it
    I just ran a Malwarebytes full scan and it turned up nothing. What now?
      My Computer


  6. Posts : 28,845
    Win 8 Release candidate 8400
       #6

    just1joie said:
    zigzag3143 said:
    just1joie said:
    Yes. What Malware scan do you reccomend? I have run Malwarebytes and Super Anti Spyware. Both I have at least twice each.
    Malwarebytes full scan should do it
    I just ran a Malwarebytes full scan and it turned up nothing. What now?
    Ok if it is not malware it is a problem with the system software. Please check event viewer to see what errors are logged there relating to the problem.

    I am assuming you dont have a backup to restore from prior to when the problem started correct?

    There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

    You want to look for all errors (they have red in the left column ).

    When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

    When you find them please note the event ID, and the source codes and tell us what they are.
      My Computer


  7. Posts : 10
    Windows 7 Home Premium 64-bit
    Thread Starter
       #7

    I'm not seeing a list of errors. Did I miss something? What do I click once event viewer is open?
      My Computer


  8. Posts : 10
    Windows 7 Home Premium 64-bit
    Thread Starter
       #8

    And no. No backup to restore to.
      My Computer


 

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