BSOD While Google Chrome is running. DMP file attached


  1. Posts : 2
    Windows 7 Ultimate
       #1

    BSOD While Google Chrome is running. DMP file attached


    Hi guys, my computer keeps restarting while I'm running Google Chrome. When it starts up after the problem, I get a Blue Screen as the Problem Event Name. The dump file is attached as well as a system health report. If anyone could tell me what might be causing it, I'd greatly appreciate it. My PC is about 4 years old. The original OS is Vista.
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    swverausc214 said:
    Hi guys, my computer keeps restarting while I'm running Google Chrome. When it starts up after the problem, I get a Blue Screen as the Problem Event Name. The dump file is attached as well as a system health report. If anyone could tell me what might be causing it, I'd greatly appreciate it. My PC is about 4 years old. The original OS is Vista.
    A couple of problems here


    1-Old drivers
    Code:
    rixdptsk.sys    11/14/2006 8:35:19 PM        0x8c90c000    0x8c95d000    0x00051000    0x455a6ed7                        
    HpqRemHid.sys    7/11/2007 10:30:21 AM        0x8b824000    0x8b825c00    0x00001c00    0x4694f78d                        
    VSTCNXT3.SYS    10/15/2008 7:29:13 PM        0x82339000    0x823ee000    0x000b5000    0x48f68ad9                        
    VSTAZL3.SYS    10/15/2008 7:30:03 PM        0x91171000    0x911ae000    0x0003d000    0x48f68b0b                        
    VSTDPV3.SYS    10/15/2008 7:32:04 PM        0x82237000    0x82339000    0x00102000    0x48f68b84                        
    nvm62x32.sys    10/17/2008 4:00:39 PM        0x8c95d000    0x8c9b1c80    0x00054c80    0x48f8fcf7                        
    mcdbus.sys    2/24/2009 5:42:13 AM        0x8c9e0000    0x8c9fc800    0x0001c800    0x49a3cf05                        
    nvlddmkm.sys    3/6/2009 7:47:34 AM        0x8fe18000    0x9054a100    0x00732100    0x49b11b66                        
    athr.sys    6/9/2009 1:04:52 PM    athr.sys+428a5    0x8fc22000    0x8fd32000    0x00110000    0x4a2ea444
    How To Find Drivers:
    - search Google for the name of the driver
    - compare the Google results with what's installed on your system to figure out which device/program it belongs to
    - visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
    - if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
    - - The most common drivers are listed on this page: Driver Reference Driver Reference
    - - Driver manufacturer links are on this page: Drivers and Downloads

    2-Athrx.sys blamed in the crashes needs to be re-installed using newest version available


    3-Run update readiness tool and update to SP-1


    Ensure you install the correct 64 or 32 bit option for your system)
    Download the System Update Readiness Tool (64bit)
    Download the System Update Readiness Tool (32bit)

    ISC Diary | Windows 7 / 2008 R2 Service Pack 1 Problems

    links courtesy jmh
      My Computer


  3. Posts : 2
    Windows 7 Ultimate
    Thread Starter
       #3

    That fixed it! I updated my drivers and it hasn't happened since! Thanks!
      My Computer


 

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