Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Frequent crashes and, now, BSOD

26 Nov 2011   #1
puzzledby7

Windows 7 Home Premium 32bit
 
 
Frequent crashes and, now, BSOD

System as follows:
Desktop PC (self build about 2 year ago)
Windows 7 Home Edition Retail
4GB Ram
AMD Phenom 11 X2 550 3.1Ghz
Graphics - ATI Radeon HD2400 (On board)
ASUS Motherboard: GA-M4A785TD-M EVO

I have a recurring problem with the screen freezing, still showing the cursor, normally when I have Firefox open (v. 3.6.17), although I reckon that's just coincidence because that's 95% of my usage. I then have to do a forced restart

Dumps attached.

Many thanks

G


My System SpecsSystem Spec
.

26 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by puzzledby7 View Post
System as follows:
Desktop PC (self build about 2 year ago)
Windows 7 Home Edition Retail
4GB Ram
AMD Phenom 11 X2 550 3.1Ghz
Graphics - ATI Radeon HD2400 (On board)
ASUS Motherboard: GA-M4A785TD-M EVO

I have a recurring problem with the screen freezing, still showing the cursor, normally when I have Firefox open (v. 3.6.17), although I reckon that's just coincidence because that's 95% of my usage. I then have to do a forced restart

Dumps attached.

Many thanks

G


These crashes were caused by memory corruption. Please run these two tests to verify your memory and find which driver is causing the problem.


1-Memtest.

Quote:
*Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

*Boot from the CD, and leave it running for at least 5 or 6 passes.

Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

Test the sticks individually, and if you find a good one, test it in all slots.

Any errors are indicative of a memory problem.

If a known good stick fails in a motherboard slot it is probably the slot.

RAM - Test with Memtest86+



2-Driver verifier

Quote:
I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Win7 Startup Repair feature).

In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .

Then, here's the procedure:
- Go to Start and type in "verifier" (without the quotes) and press Enter
- Select "Create custom settings (for code developers)" and click "Next"
- Select "Select individual settings from a full list" and click "Next"
- Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
- Select "Select driver names from a list" and click "Next"
Then select all drivers NOT provided by Microsoft and click "Next"
- Select "Finish" on the next page.

Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).

If you can't get into Windows because it crashes too soon, try it in Safe Mode.
If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
Driver Verifier - Enable and Disable
My System SpecsSystem Spec
26 Nov 2011   #3
puzzledby7

Windows 7 Home Premium 32bit
 
 

Thanks. I should have mentioned that I have tried memtest a while back, running from a CD, and it showed no problems after a long run and an overnight run.

Just wondered if that altered your views?

Cheers

G
My System SpecsSystem Spec
.


26 Nov 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by puzzledby7 View Post
Thanks. I should have mentioned that I have tried memtest a while back, running from a CD, and it showed no problems after a long run and an overnight run.

Just wondered if that altered your views?

Cheers

G
It does I would go directly to driver verifier
My System SpecsSystem Spec
Reply

 Frequent crashes and, now, BSOD




Thread Tools





Similar help and support threads
Thread Forum
Frequent BSOD crashes
Hi anyone out there! I am a newbie to Windows 7-64bit. System specs are in my profile. I seem to be having a number of 'windows encountered an error and had to close' type of messages. My PC and software is only a few weeks old, but has never run smoothly. Running Windows 7 Home Premium OEM,...
BSOD Help and Support
Frequent BSOD and crashes
Hi, I've been getting a crash every now and then but over the past few weeks I'm getting a lot of BSOD and freezes. I'm using Windows 7 HP x64. I have a Toshiba Satellite laptop (less than 1 year old). Please see dump files attached. Would appreciate help with this one!
BSOD Help and Support
Frequent BSOD Crashes
Hi there. I bought my system about 7 weeks ago and have had around 25 BSOD crashes since then. I have been searching the internet in an attempt to figure out what is causing this, which led me to this forum. I called the shop from which I bought the system, and the service department told me to run...
BSOD Help and Support
BSOD Crashes more frequent than I like
Hi Guys, My first post, so be gentle. Relatively new build has had more than a few bsod crashes....frequently when idle for 10min with no open programs. The new bsod that has arrived is during normal program use and is a Memory Management crash. Windows 7 Ultimate 64 bit That is...
BSOD Help and Support
BSOD and frequent app crashes
i always encounter app crashes in web browsers(i usually use firefox, but even IE it still crashes), windows explorer, watching movies. it just crashes after 20-30 mins from startup. i barely finished one movie without a crash. BSOD happened wheni tried playing zynga poker(Facebooks apps), first...
BSOD Help and Support
frequent crashes with BSOD can you help?
I have a new PC to replace an ageing XP. less than 2 weeks old. I thought life would be great with a speedy machine but frequent crashes is causing frustration. have been using lightroom predominantly but have same problem in IE. have tried system restore several times and as far as I can see...
BSOD Help and Support

Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 19:49.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App