Windows 7: Bad_Pool_Caller BSOD randomly

raemen · 26 Nov 2011

Windows 7 Enterprise
-32bit
-age of system: 1 month old(still new)
-age of OS: 1 month old

So I keep having this problem but I don't know what is causing it. I have seen the dump files created but I can't read them. Is it my driver(s)? Program(s)? It crashes at random times(games, movies, internet). I would be very happy if someone helped me.
Thanks.

zigzag3143 · 26 Nov 2011

Quote: Originally Posted by raemen

Windows 7 Enterprise
-32bit
-age of system: 1 month old(still new)
-age of OS: 1 month old

So I keep having this problem but I don't know what is causing it. I have seen the dump files created but I can't read them. Is it my driver(s)? Program(s)? It crashes at random times(games, movies, internet). I would be very happy if someone helped me.
Thanks.

Several problems

1-Your Kaspersky is being blamed for this crash. Remove and replace it with Microsoft Security Essentials

I do notice Kaspersky which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials at least to test.

http://support.kaspersky.com/downloa...vremover10.zip

Microsoft Security Essentials - Free Antivirus for Windows

2-SPTD.SYS
Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM
(MagicDisc)

in its place

Using MagicISO to create ISO image files

3-Old drivers

Code:

RTCore32.sys    5/25/2005 1:39:05 AM        0xac3d3000    0xac3d4200    0x00001200    0x42941d89                        
mdmxsdk.sys    6/19/2006 4:26:59 PM        0xabbfb000    0xabbfe180    0x00003180    0x449716a3                        
HSF_CNXT.sys    8/29/2006 4:10:51 PM        0x9a12c000    0x9a1dde00    0x000b1e00    0x44f4ad5b                        
HSFHWBS2.sys    8/29/2006 4:11:09 PM        0x92d6b000    0x92da9880    0x0003e880    0x44f4ad6d                        
HSF_DPV.sys    8/29/2006 4:12:19 PM        0x9a03a000    0x9a12bd80    0x000f1d80    0x44f4adb3                                            
SiLib.sys    2/6/2007 6:09:13 PM        0x9d579000    0x9d584000    0x0000b000    0x45c90a99                        
SiUSBXp.sys    2/6/2007 6:12:17 PM        0x9d56f000    0x9d579000    0x0000a000    0x45c90b51                        
ssmdrv.sys    5/5/2009 5:05:18 AM        0x92720000    0x92725a00    0x00005a00    0x4a000f5e

How To Find Drivers:

Quote:

- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.

- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads

raemen · 26 Nov 2011

Hi,
thanks for the quick reply. I uninstalled Daemon Tools and Kaspersky, and I will use MagicISO for drive virtualization, but I'm going to use Avira Internet security as my anti-virus software.

EDIT: I couldn't find any newer versions of my drivers but I will see if I still get a BSOD. It happens a lot in Battlefield Bad Company 2.

Windows 7: Bad_Pool_Caller BSOD randomly

Bad_Pool_Caller BSOD randomly problems?