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Windows 7: BSOD - STOP ntfs.sys


26 Nov 2011   #1

Windows 7 Home Premium 64bit
 
 
BSOD - STOP ntfs.sys

Been regularly getting BSOD with STOP message of ntfs for a few weeks now. I have attached the zip file and also a screenshot.

I am running Windows 7 Home Premium x64 retail upgrade. Installed about a year ago. The original operating system was Vista ultimate.

Have upgraded the motherboard driver today and haven't had the BSOD since (touch wood) but not 100% that it was that.

Would really appreciate any help that you guys can give me to solve this issue.


My System SpecsSystem Spec
.

26 Nov 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mundo2 View Post
Been regularly getting BSOD with STOP message of ntfs for a few weeks now. I have attached the zip file and also a screenshot.

I am running Windows 7 Home Premium x64 retail upgrade. Installed about a year ago. The original operating system was Vista ultimate.

Have upgraded the motherboard driver today and haven't had the BSOD since (touch wood) but not 100% that it was that.

Would really appreciate any help that you guys can give me to solve this issue.

Several issues



1-ASACPI.SYS

The pre 2009 version of this driver is a known BSOD cause.

Please visit this link: ASUS teK Computer Inc. -Support- Drivers and Download P7P55D LE
ASUSTeK Computer Inc. -Support- Drivers and Download P7P55D LE

Scroll down to the Utilities category, then scroll down to the "ATK0110 driver for WindowsXP/Vista/Windows 7 32&64-bit" (it's about the 12th item down).
Download and install it.
Go to C:\Windows\System32\drivers to check and make sure that the ASACPI.SYS file is date stamped from 2009 or 2010 (NOTbefore).



2-Old drivers needing updating

Code:
BrSerId.sys    8/6/2006 8:51:11 PM        fffff880`06f66000    fffff880`06fb2000    0x0004c000    0x44d69c8f                        
BrUsbSer.sys    8/9/2006 7:11:02 AM        fffff880`06bfb000    fffff880`06bfe980    0x00003980    0x44d9d0d6                        
ElbyCDFL.sys    12/14/2006 4:22:27 PM        fffff880`06062000    fffff880`06070000    0x0000e000    0x4581c093                        
havabus.sys    5/23/2008 6:31:15 AM        fffff880`065e7000    fffff880`065f7000    0x00010000    0x4836ab03                        
havanet.sys    5/23/2008 6:31:16 AM        fffff880`09f50000    fffff880`09f5c000    0x0000c000    0x4836ab04                        
HAVATV.sys    10/3/2008 6:20:29 AM        fffff880`04d86000    fffff880`04dd9c80    0x00053c80    0x48e5fffd                        
HavaTV_10.sys    10/3/2008 6:20:29 AM        fffff880`064a8000    fffff880`064fbc80    0x00053c80    0x48e5fffd                        
nvm62x64.sys    10/17/2008 4:01:06 PM        fffff880`04d22000    fffff880`04d85d80    0x00063d80    0x48f8fd12                        
UltraMonUtility.sys    11/13/2008 8:10:30 PM        fffff880`09935000    fffff880`0993e000    0x00009000    0x491cd006                        
purendis.sys    6/5/2009 11:32:06 PM        fffff880`07dc0000    fffff880`07dcc000    0x0000c000    0x4a29f146                        
pnarp.sys    6/6/2009 1:06:44 AM        fffff880`07db4000    fffff880`07dc0000    0x0000c000    0x4a2a0774


3-Kaspersky. Often the cause of BSOD's



I do notice Kaspersky which is a frequent cause of BSOD's. I would remove and replace it with Microsoft Security Essentials at least to test.

http://support.kaspersky.com/downloa...vremover10.zip

Microsoft Security Essentials - Free Antivirus for Windows
My System SpecsSystem Spec
26 Nov 2011   #3

Windows 7 Home Premium 64bit
 
 

Many thanks Zigzag,

I have updated these drivers and will see if I still continue to get BSOD.
My System SpecsSystem Spec
.


26 Nov 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mundo2 View Post
Many thanks Zigzag,

I have updated these drivers and will see if I still continue to get BSOD.
Let us know if you need help

Ken
My System SpecsSystem Spec
Reply

 BSOD - STOP ntfs.sys




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