Windows 7 Forums

Welcome to Windows 7 Forums. Our forum is dedicated to helping you find support and solutions for any problems regarding your Windows 7 PC be it Dell, HP, Acer, Asus or a custom build. We also provide an extensive Windows 7 tutorial section that covers a wide range of tips and tricks.


Windows 7: Computer freezes up at seemingly random times.

26 Nov 2011   #1
thejohn777

Windows 7 Home Premium 64 bit
 
 
Computer freezes up at seemingly random times.

Whether it be watching a youtube video or trying to view a document on Google Docs, my browser stops responding. I try to go to my other programs and they stopped responding as well. Ctrl+Alt+Del doesn't do anything either, so I'm forced to manually shut down the system. This has happened a couple of times today now. What should I do?


My System SpecsSystem Spec
.
26 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by thejohn777 View Post
Whether it be watching a youtube video or trying to view a document on Google Docs, my browser stops responding. I try to go to my other programs and they stopped responding as well. Ctrl+Alt+Del doesn't do anything either, so I'm forced to manually shut down the system. This has happened a couple of times today now. What should I do?

We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

It is almost impossible to spot trends from a single DMP file so if you have more than one please upload them. If you only have one please wait until the computer crashes again then upload both.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.



The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
26 Nov 2011   #3
thejohn777

Windows 7 Home Premium 64 bit
 
 

It's not a BSOD though...would there be a minidump when my error occurs again?
My System SpecsSystem Spec
.

26 Nov 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by thejohn777 View Post
It's not a BSOD though...would there be a minidump when my error occurs again?
Possibly not check in event viewer

There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

You want to look for all errors (they have red in the left column ).

When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

When you find them please note the event ID, and the source codes and tell us what they are.
My System SpecsSystem Spec
26 Nov 2011   #5
thejohn777

Windows 7 Home Premium 64 bit
 
 

Event ID: 10
Source: WMI

Description:
Event filter with query "SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99" could not be reactivated in namespace "//./root/CIMV2" because of error 0x80041003. Events cannot be delivered through this filter until the problem is corrected.

Is that what you mean?
My System SpecsSystem Spec
27 Nov 2011   #6
thejohn777

Windows 7 Home Premium 64 bit
 
 

My computer hung up again today...when I tried doing ctrl + alt + del this time, I get the following popup:
The logon process was unable to display security and logon options when ctrl + alt + delete was pressed. If the operating system does not respond, press ESC or restart the computer by using the power switch.

The ESC key didn't do anything, so I used the power switch to restart again. There was no minidump file for what happened, and the only critical error registered was that I unexpectedly shut down the system.
My System SpecsSystem Spec
Reply

 Computer freezes up at seemingly random times.




Thread Tools




Similar help and support threads
Thread Forum
New custom computer BSOD at seemingly random times
I have a new (less than a month old) custom built computer that is throwing BSOD's at random times (multiple times per day). Each time it BSOD's it gives a different error. So far I have received the "Memory Management" and "Bad Pool Header" to list two of them. I have already run memchk for 5...
BSOD Help and Support
BSOD at seemingly random times
I have been encountering a BSOD at random times, there are times when I play several games, such as everquest, warframe, borderlands 2 (not all at once) that it will BSOD on me, but also during idle times, no programs open etc. I am uploading the dump files. Any help would be appreciated. Also,...
BSOD Help and Support
BSOD at seemingly random times, memory dump blaming random drivers
I've been plagued by odd problems since making this custom build about a month ago, but the latest is the increasing frequency of BSODs. They never occur at load (gaming with high end specs), but often occur at shutdown (forcing a restart before I can then actually shut down). I normally boot into...
BSOD Help and Support
New Computer freezes at random times. No BSOD, no reboot.
Hello. I bought a new computer and it freezes at random times. It happens 1-5 times / day and it's really annonying. It does not reboot, there is no BSOD, it just freezes. Before reinstalling windows, it used to show some BSOD. I got just 1 BSOD after reinstalling windows. I attached some logs....
BSOD Help and Support
Computer freezes and BSOD when gaming + random times
Hi! I recently changed the cabinet of my computer and since then I've been getting freezes and BSODS, when it freezes it just gets stuck at whatever I'm doing and makes a buzzing noise through the speakers. I haven't had time to read the error codes when I get the BSODS, it reboots to fast. ...
BSOD Help and Support
BSOD 116 at seemingly random times on upgraded computer
Hi Everyone I am experiencing random BSOD's on my recently upgraded computer. All of them state that it's a 116 error with atikmpag.sys as the cause. I have run memtest and had 8 passes (almost 15 hours) without errors and also run prime95 blend test for a few hours without errors. Both...
BSOD Help and Support


Our Sites

Site Links

About Us

Find Us

Windows 7 Forums is an independent web site and has not been authorized, sponsored, or otherwise approved by Microsoft Corporation. "Windows 7" and related materials are trademarks of Microsoft Corp.

Designer Media Ltd

All times are GMT -5. The time now is 22:54.

Twitter Facebook Google+



Windows 7 Forums

Seven Forums Android App Seven Forums IOS App