Repeated crashes while playing any game with no BSOD

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  1. Posts : 26
    Windows 7 x64
       #1

    Repeated crashes while playing any game with no BSOD


    Hello,

    I built a new PC and everything works great until I boot up a game. I've played: Battlefield 3, WoW, Dead Space, Batman Arkham City, and a few others. After anywhere from 5 minutes to 1 hour the screen goes black, pc powers down, and the system hard reboots.

    What I have done so far:
    MemTest: 5 passes with no errors
    Formatted and Reinstalled the system
    Updated Every Driver I can think to update
    Run BF3 with only the SSD hooked up
    Driver Verification (ran into an issue with Anti-Virus so I uninstalled it and removed the drivers, this was the only time I received a BSOD)
    Checked CPU, PSU, and GPU temps (all well within normal operating temps)
    Restored BIOS to factory defaults
    Nothing is overclocked to my knowledge (the GPU is factory "Superclocked")
    Originally I suspected the PSU (it was making a rattling noise/buzz with just the fan running) so I RMA'ed it back to Corsair and they replaced it with a brand new PSU in the same model

    I'm sure I left something out, if I remember more I will post again.

    I followed the BSOD Posting thread, not sure if there are any dumps in there. I could not find any in the C:\windows\minidumps folders. If you need any more information or reports or anything please let me know and I will post it ASAP.

    Any help regarding this issue would very much appreciated.

    Thanks in advance,

    -xTko
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    Generic steps to troubleshoot.
    I note you have already tried some.

    If / when you get a BSOD we will tell you how to upload the DMP files.

    There are many reasons why a PC " behaves" this way.
    These annoying " gliches" may be caused by an overloaded hard drive, overworked CPU, Malware, running 2 AV 's, unnecessary data, Browser addons or you may have unnecessary programs running in the background etc....

    * Make sure that you are not over heating.

    * Make sure PSU is working properly.

    * If overclocking, restore to original.

    *Have you checked in Event Viewer?
    Type eventvwr in search.
    Go to the Windows Logs > application > in the left hand column note anything red
    that relates to the problem.
    Please note the event ID, and the source codes and tell us what they are.

    * Go to search, type device manager and look for any yellow warning markers.

    *Try in safe mode; report back if it works properly.
    Start your computer in safe mode

    *Clean boot. You may discover what is causing your problem.
    Troubleshoot Application Conflicts by Performing a Clean Startup

    * You may be interested in these hardware tests:

    CPU - Stress Test with Prime95
    https://www.sevenforums.com/tutorials...t-prime95.html

    Video Card - Stress Test with Furmark
    Video Card - Stress Test with Furmark

    Mem test 86+
    RAM - Test with Memtest86+
      My Computer


  3. Posts : 26
    Windows 7 x64
    Thread Starter
       #3

    Thanks for the quick reply,

    * Make sure that you are not over heating.
    I checked again to make sure nothing was overheating. Everything checked out.

    * Make sure PSU is working properly.
    Not sure exactly how to check the PSU is working properly, any advice would be appreciated.

    * If overclocking, restore to original.
    Nothing is overclocked.

    *Have you checked in Event Viewer?
    I saved all the Red Event IDs and zipped them for you.

    Event ID 10

    - System

    - Provider


    [ Name] Microsoft-Windows-WMI


    [ Guid] {1edeee53-0afe-4609-b846-d8c0b2075b1f}


    [ EventSourceName] WinMgmt


    - EventID 10


    [ Qualifiers] 49152



    Version 0


    Level 2


    Task 0


    Opcode 0


    Keywords 0x80000000000000

    - TimeCreated


    [ SystemTime] 2011-11-26T21:38:58.000000000Z



    EventRecordID 2434


    Correlation

    - Execution


    [ ProcessID] 0


    [ ThreadID] 0



    Channel Application


    Computer dy4


    Security
    - EventData


    //./root/CIMV2


    SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99


    0x80041003
    Event ID 1000

    - System

    - Provider


    [ Name] Application Error


    - EventID 1000


    [ Qualifiers] 0



    Level 2


    Task 100


    Keywords 0x80000000000000

    - TimeCreated


    [ SystemTime] 2011-11-26T21:38:42.000000000Z



    EventRecordID 2432


    Channel Application


    Computer dy4


    Security
    - EventData


    BatmanAC.exe


    1.0.0.0


    00000000


    KERNELBASE.dll


    6.1.7601.17651


    4e211319


    00000001


    0000b9bc


    1314


    01ccac83a1711811


    d:\steam\steamapps\common\batman2\Binaries\Win32\BatmanAC.exe


    C:\Windows\syswow64\KERNELBASE.dll


    0208858b-1877-11e1-b9d1-14dae9d8214a
    Event ID 3002

    This event is not displayed correctly because the underlying XML is not well formed. Below is the raw text of the event.

    300202000x80000000000000002527Applicationdy41600000000092C0000092C0000980B0000
    Event ID 3011

    - System

    - Provider


    [ Name] Microsoft-Windows-LoadPerf


    [ Guid] {122EE297-BB47-41AE-B265-1CA8D1886D40}



    EventID 3011


    Version 0


    Level 2


    Task 0


    Opcode 0


    Keywords 0x8000000000000000

    - TimeCreated


    [ SystemTime] 2011-11-26T22:34:52.120302300Z



    EventRecordID 2526


    Correlation

    - Execution


    [ ProcessID] 1920


    [ ThreadID] 4212



    Channel Application


    Computer dy4

    - Security


    [ UserID] S-1-5-18

    - UserData

    - EventXML


    param1 WmiApRpl


    param2 WmiApRpl


    binaryDataSize 8


    binaryData F20300004D070000
    Event ID 3012

    - System

    - Provider


    [ Name] Microsoft-Windows-LoadPerf


    [ Guid] {122EE297-BB47-41AE-B265-1CA8D1886D40}



    EventID 3012


    Version 0


    Level 2


    Task 0


    Opcode 0


    Keywords 0x8000000000000000

    - TimeCreated


    [ SystemTime] 2011-11-26T16:50:59.467340900Z



    EventRecordID 2107


    Correlation

    - Execution


    [ ProcessID] 2328


    [ ThreadID] 3440



    Channel Application


    Computer dy4

    - Security


    [ UserID] S-1-5-18

    - UserData

    - EventXML


    param1 Performance


    binaryDataSize 16


    binaryData 37070000000000000000000009030000
    Event ID 4107

    - System

    - Provider


    [ Name] Microsoft-Windows-CAPI2


    [ Guid] {5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}


    [ EventSourceName] Microsoft-Windows-CAPI2


    - EventID 4107


    [ Qualifiers] 0



    Version 0


    Level 2


    Task 0


    Opcode 0


    Keywords 0x8080000000000000

    - TimeCreated


    [ SystemTime] 2011-11-26T18:04:47.147297100Z



    EventRecordID 2147


    Correlation

    - Execution


    [ ProcessID] 1420


    [ ThreadID] 3092



    Channel Application


    Computer dy4


    Security
    - EventData


    http://www.download.windowsupdate.co...uthrootstl.cab


    A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
    * Go to search, type device manager and look for any yellow warning markers.
    I had previously checked the Device Manager and made sure that nothing has a warning on it.

    I'll do some more hardware testing and get back to you with the results.

    Thanks again.

    Cheers,

    -xTko
      My Computer


  4. Posts : 26
    Windows 7 x64
    Thread Starter
       #4

    Forgot System Specs:

    OS Windows 7 x64
    CPU Intel i7-2600k @3.4GHz
    Motherboard P8Z68-V PRO
    Memory G.Skill Ripjaws DDR3 -1600 PC3-12800 4096MB x2
    Graphics Card(s) EVGA GTX570
    Sound Card RealTek On Board
    Monitor(s) Displays Asus 23.6 inch / Samsung 24 inch
    Hard Drives:
    Crucial M4 SSD 64GB
    Western Digital Caviar Blue 500GB
    Western Digital Caviar Black 1TB
    PSU Corsair HX1000W
    Case CoolMaster HAF 912
    Cooling ThermalTake Frio
    Keyboard G110
    Mouse G700
    Last edited by xTko; 27 Nov 2011 at 03:23.
      My Computer


  5. Posts : 26
    Windows 7 x64
    Thread Starter
       #5

    Update:

    I ran the CPU test for 6 hours with 0 errors and 0 warning. Temp never went over 55C.
      My Computer


  6. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #6

    * What AV software are you currently using on your computer?
    * List any AV programs you have installed in the past.
    {Also list how you removed them}


    *Have you done the two steps below?

    1.Try in safe mode; report back if it works properly.
    Start your computer in safe mode

    2.Clean boot. You may discover what is causing your problem.
    Troubleshoot Application Conflicts by Performing a Clean Startup
      My Computer


  7. Posts : 26
    Windows 7 x64
    Thread Starter
       #7

    I'm currently running ESET AV 5.0. It's the only AV I've had installed since my last format (about 5 days ago). I used the Programs and Features uninstall from Control Panel to remove it.

    The PC runs fine in safe mode without any issue. I cannot play any games while in safe mode to try it though. PC runs fine out of safe mode too, unless I try and play a game and then it restarts after 5 - 60 minutes.

    I did a clean boot with everything disabled but Microsoft and the restarts still happen.

    Currently I am running FurMark GPU test. No artifacts, GPU topped out at 86C and fan is only running at 61%. It's been 30 minutes and ill run it for an hour.
      My Computer


  8. Posts : 28,845
    Win 8 Release candidate 8400
       #8

    xTko said:
    I'm currently running ESET AV 5.0. It's the only AV I've had installed since my last format (about 5 days ago). I used the Programs and Features uninstall from Control Panel to remove it.

    The PC runs fine in safe mode without any issue. I cannot play any games while in safe mode to try it though. PC runs fine out of safe mode too, unless I try and play a game and then it restarts after 5 - 60 minutes.

    I did a clean boot with everything disabled but Microsoft and the restarts still happen.

    Currently I am running FurMark GPU test. No artifacts, GPU topped out at 86C and fan is only running at 61%. It's been 30 minutes and ill run it for an hour.
    Have you re-installed DirectX?

    Download: DirectX End-User Runtime - Microsoft Download Center - Download Details
      My Computer


  9. Posts : 26
    Windows 7 x64
    Thread Starter
       #9

    I have not tried reinstalling DX yet. I updated it but ill removed it and reinstall it after FurMark finishes.
      My Computer


  10. Posts : 28,845
    Win 8 Release candidate 8400
       #10

    xTko said:
    I have not tried reinstalling DX yet. I updated it but ill removed it and reinstall it after FurMark finishes.
    Its a long shot but easy to check.
      My Computer


 
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