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Windows 7: Repeated crashes while playing any game with no BSOD


26 Nov 2011   #1

Windows 7 x64
 
 
Repeated crashes while playing any game with no BSOD

Hello,

I built a new PC and everything works great until I boot up a game. I've played: Battlefield 3, WoW, Dead Space, Batman Arkham City, and a few others. After anywhere from 5 minutes to 1 hour the screen goes black, pc powers down, and the system hard reboots.

What I have done so far:
MemTest: 5 passes with no errors
Formatted and Reinstalled the system
Updated Every Driver I can think to update
Run BF3 with only the SSD hooked up
Driver Verification (ran into an issue with Anti-Virus so I uninstalled it and removed the drivers, this was the only time I received a BSOD)
Checked CPU, PSU, and GPU temps (all well within normal operating temps)
Restored BIOS to factory defaults
Nothing is overclocked to my knowledge (the GPU is factory "Superclocked")
Originally I suspected the PSU (it was making a rattling noise/buzz with just the fan running) so I RMA'ed it back to Corsair and they replaced it with a brand new PSU in the same model

I'm sure I left something out, if I remember more I will post again.

I followed the BSOD Posting thread, not sure if there are any dumps in there. I could not find any in the C:\windows\minidumps folders. If you need any more information or reports or anything please let me know and I will post it ASAP.

Any help regarding this issue would very much appreciated.

Thanks in advance,

-xTko

My System SpecsSystem Spec
.

26 Nov 2011   #2
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

Generic steps to troubleshoot.
I note you have already tried some.

If / when you get a BSOD we will tell you how to upload the DMP files.

There are many reasons why a PC " behaves" this way.
These annoying " gliches" may be caused by an overloaded hard drive, overworked CPU, Malware, running 2 AV 's, unnecessary data, Browser addons or you may have unnecessary programs running in the background etc....

* Make sure that you are not over heating.

* Make sure PSU is working properly.

* If overclocking, restore to original.

*Have you checked in Event Viewer?
Type eventvwr in search.
Go to the Windows Logs > application > in the left hand column note anything red
that relates to the problem.
Please note the event ID, and the source codes and tell us what they are.

* Go to search, type device manager and look for any yellow warning markers.

*Try in safe mode; report back if it works properly.
Start your computer in safe mode

*Clean boot. You may discover what is causing your problem.
Troubleshoot Application Conflicts by Performing a Clean Startup

* You may be interested in these hardware tests:

CPU - Stress Test with Prime95
http://www.sevenforums.com/tutorials...t-prime95.html

Video Card - Stress Test with Furmark
Video Card - Stress Test with Furmark

Mem test 86+
RAM - Test with Memtest86+
My System SpecsSystem Spec
26 Nov 2011   #3

Windows 7 x64
 
 

Thanks for the quick reply,

Quote:
* Make sure that you are not over heating.
I checked again to make sure nothing was overheating. Everything checked out.

Quote:
* Make sure PSU is working properly.
Not sure exactly how to check the PSU is working properly, any advice would be appreciated.

Quote:
* If overclocking, restore to original.
Nothing is overclocked.

Quote:
*Have you checked in Event Viewer?
I saved all the Red Event IDs and zipped them for you.

Event ID 10

Quote:
- System

- Provider


[ Name] Microsoft-Windows-WMI


[ Guid] {1edeee53-0afe-4609-b846-d8c0b2075b1f}


[ EventSourceName] WinMgmt


- EventID 10


[ Qualifiers] 49152



Version 0


Level 2


Task 0


Opcode 0


Keywords 0x80000000000000

- TimeCreated


[ SystemTime] 2011-11-26T21:38:58.000000000Z



EventRecordID 2434


Correlation

- Execution


[ ProcessID] 0


[ ThreadID] 0



Channel Application


Computer dy4


Security
- EventData


//./root/CIMV2


SELECT * FROM __InstanceModificationEvent WITHIN 60 WHERE TargetInstance ISA "Win32_Processor" AND TargetInstance.LoadPercentage > 99


0x80041003
Event ID 1000

Quote:
- System

- Provider


[ Name] Application Error


- EventID 1000


[ Qualifiers] 0



Level 2


Task 100


Keywords 0x80000000000000

- TimeCreated


[ SystemTime] 2011-11-26T21:38:42.000000000Z



EventRecordID 2432


Channel Application


Computer dy4


Security
- EventData


BatmanAC.exe


1.0.0.0


00000000


KERNELBASE.dll


6.1.7601.17651


4e211319


00000001


0000b9bc


1314


01ccac83a1711811


d:\steam\steamapps\common\batman2\Binaries\Win32\BatmanAC.exe


C:\Windows\syswow64\KERNELBASE.dll


0208858b-1877-11e1-b9d1-14dae9d8214a
Event ID 3002

Quote:
This event is not displayed correctly because the underlying XML is not well formed. Below is the raw text of the event.

300202000x80000000000000002527Applicationdy41600000000092C0000092C0000980B0000
Event ID 3011

Quote:
- System

- Provider


[ Name] Microsoft-Windows-LoadPerf


[ Guid] {122EE297-BB47-41AE-B265-1CA8D1886D40}



EventID 3011


Version 0


Level 2


Task 0


Opcode 0


Keywords 0x8000000000000000

- TimeCreated


[ SystemTime] 2011-11-26T22:34:52.120302300Z



EventRecordID 2526


Correlation

- Execution


[ ProcessID] 1920


[ ThreadID] 4212



Channel Application


Computer dy4

- Security


[ UserID] S-1-5-18

- UserData

- EventXML


param1 WmiApRpl


param2 WmiApRpl


binaryDataSize 8


binaryData F20300004D070000
Event ID 3012

Quote:
- System

- Provider


[ Name] Microsoft-Windows-LoadPerf


[ Guid] {122EE297-BB47-41AE-B265-1CA8D1886D40}



EventID 3012


Version 0


Level 2


Task 0


Opcode 0


Keywords 0x8000000000000000

- TimeCreated


[ SystemTime] 2011-11-26T16:50:59.467340900Z



EventRecordID 2107


Correlation

- Execution


[ ProcessID] 2328


[ ThreadID] 3440



Channel Application


Computer dy4

- Security


[ UserID] S-1-5-18

- UserData

- EventXML


param1 Performance


binaryDataSize 16


binaryData 37070000000000000000000009030000
Event ID 4107

Quote:
- System

- Provider


[ Name] Microsoft-Windows-CAPI2


[ Guid] {5bbca4a8-b209-48dc-a8c7-b23d3e5216fb}


[ EventSourceName] Microsoft-Windows-CAPI2


- EventID 4107


[ Qualifiers] 0



Version 0


Level 2


Task 0


Opcode 0


Keywords 0x8080000000000000

- TimeCreated


[ SystemTime] 2011-11-26T18:04:47.147297100Z



EventRecordID 2147


Correlation

- Execution


[ ProcessID] 1420


[ ThreadID] 3092



Channel Application


Computer dy4


Security
- EventData


http://www.download.windowsupdate.co...uthrootstl.cab


A required certificate is not within its validity period when verifying against the current system clock or the timestamp in the signed file.
Quote:
* Go to search, type device manager and look for any yellow warning markers.
I had previously checked the Device Manager and made sure that nothing has a warning on it.

I'll do some more hardware testing and get back to you with the results.

Thanks again.

Cheers,

-xTko
My System SpecsSystem Spec
.


26 Nov 2011   #4

Windows 7 x64
 
 

Forgot System Specs:

OS Windows 7 x64
CPU Intel i7-2600k @3.4GHz
Motherboard P8Z68-V PRO
Memory G.Skill Ripjaws DDR3 -1600 PC3-12800 4096MB x2
Graphics Card(s) EVGA GTX570
Sound Card RealTek On Board
Monitor(s) Displays Asus 23.6 inch / Samsung 24 inch
Hard Drives:
Crucial M4 SSD 64GB
Western Digital Caviar Blue 500GB
Western Digital Caviar Black 1TB
PSU Corsair HX1000W
Case CoolMaster HAF 912
Cooling ThermalTake Frio
Keyboard G110
Mouse G700
My System SpecsSystem Spec
27 Nov 2011   #5

Windows 7 x64
 
 

Update:

I ran the CPU test for 6 hours with 0 errors and 0 warning. Temp never went over 55C.
My System SpecsSystem Spec
27 Nov 2011   #6
JMH

Win 7 Ultimate 64-bit. SP1.
 
 

* What AV software are you currently using on your computer?
* List any AV programs you have installed in the past.
{Also list how you removed them}


*Have you done the two steps below?

1.Try in safe mode; report back if it works properly.
Start your computer in safe mode

2.Clean boot. You may discover what is causing your problem.
Troubleshoot Application Conflicts by Performing a Clean Startup
My System SpecsSystem Spec
27 Nov 2011   #7

Windows 7 x64
 
 

I'm currently running ESET AV 5.0. It's the only AV I've had installed since my last format (about 5 days ago). I used the Programs and Features uninstall from Control Panel to remove it.

The PC runs fine in safe mode without any issue. I cannot play any games while in safe mode to try it though. PC runs fine out of safe mode too, unless I try and play a game and then it restarts after 5 - 60 minutes.

I did a clean boot with everything disabled but Microsoft and the restarts still happen.

Currently I am running FurMark GPU test. No artifacts, GPU topped out at 86C and fan is only running at 61%. It's been 30 minutes and ill run it for an hour.
My System SpecsSystem Spec
27 Nov 2011   #8

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by xTko View Post
I'm currently running ESET AV 5.0. It's the only AV I've had installed since my last format (about 5 days ago). I used the Programs and Features uninstall from Control Panel to remove it.

The PC runs fine in safe mode without any issue. I cannot play any games while in safe mode to try it though. PC runs fine out of safe mode too, unless I try and play a game and then it restarts after 5 - 60 minutes.

I did a clean boot with everything disabled but Microsoft and the restarts still happen.

Currently I am running FurMark GPU test. No artifacts, GPU topped out at 86C and fan is only running at 61%. It's been 30 minutes and ill run it for an hour.
Have you re-installed DirectX?

Download: DirectX End-User Runtime - Microsoft Download Center - Download Details
My System SpecsSystem Spec
27 Nov 2011   #9

Windows 7 x64
 
 

I have not tried reinstalling DX yet. I updated it but ill removed it and reinstall it after FurMark finishes.
My System SpecsSystem Spec
27 Nov 2011   #10

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by xTko View Post
I have not tried reinstalling DX yet. I updated it but ill removed it and reinstall it after FurMark finishes.
Its a long shot but easy to check.
My System SpecsSystem Spec
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