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Windows 7: Custom build, Random BSOD, ntoskrnl.exe, dxgmms1.sys

26 Nov 2011   #1

Win 7 64bit
 
 
Custom build, Random BSOD, ntoskrnl.exe, dxgmms1.sys

Windows 7 64bit SP1
AMD Athlon X 3 450 3.2GHz
ARCTIC COOLING Freezer 7 Pro Rev.2
GIGABYTE GA-970A-UD3
Corsair 4G XMS3 TW3X4G1333C9A G
XFX Radeon HD5770
Corsair 650TX 650W
CREATIVE SB X-Fi Titanium
500GB WD Caviar Black

Machine was built by local vendor in August. It's been back twice, they replaced Saphire 5770 with XFX 5770 first time. Replaced Asus M4A87TD-EVO with Gigabyte GA-970A-UD3 next time.

Symptoms, random BSOD, multiple programs stop working. Crashes happen when idle or stressing, doesn't matter. Can go days without issue. I have exact identical software loaded on my Windows 7 32 bit machine, runs flawlessly.

Solutions tried:
Replaced Saphire 5770 with XFX 5770
Replaced Asus M487TD EVO w Gigabyte GA-970A-UD3
Re-formated/ clean install 6 times.
Clean install of ATI drivers 10.2,10.11, 11.7(current) 11.8, 11.11
Microsoft hotfixes pertaining to this crash, wouldn't install don't apply to this system.
Installed latest direct x runtime.
All MS updates, fully patched
System file check, sfc /scannow.
Memtest 4 passes.
Repair install, blue screened right after.
System crashed with no software installed after a reformat.

This has stumped me, the vendor and multiple forums. Thanks and good luck.

My System SpecsSystem Spec
.

27 Nov 2011   #2

Windows 7 Home Premium 64 Bit
 
 

The only thing in common with the two dump files provided is a memory access problem. Run RAM - Test with Memtest86+

Also, you can run Driver Verifier - Enable and Disable I recommend backing up important files and creating a system restore point or system image before using Driver verifier. If you are unable to boot Windows normally after enabling, start in safe mode. If safe mode also fails (this is rare, but does happen), run system restore/recovery from system image.
My System SpecsSystem Spec
27 Nov 2011   #3

Win 7 64bit
 
 

Ran memtest 4 passes last night, no errors.
I had RAM go bad before and these are the exact symptoms. It passed Memtest but Corsair confirmed it was bad. I should have known from the git go. Just ordered some G-skill.
My System SpecsSystem Spec
.


27 Nov 2011   #4

Windows 7 Home Premium 64 Bit
 
 

Hope that is the problem. Let us know if the new RAM fixes the problem or if you continue to have the same issues.
My System SpecsSystem Spec
30 Nov 2011   #5

Win 7 64bit
 
 

Gskill not here yet. I was using snagit editor, BSOD, 0x0000001a, MEMORY_MANAGEMENT

I'll upload the new dump.

Was running memtest yesterday on individual modules and one did have an error but i was switching between tests, that might have borked the test. i don't know.

My patience is wearing thin.
My System SpecsSystem Spec
30 Nov 2011   #6

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by greyeyezz View Post
Gskill not here yet. I was using snagit editor, BSOD, 0x0000001a, MEMORY_MANAGEMENT

I'll upload the new dump.

Was running memtest yesterday on individual modules and one did have an error but i was switching between tests, that might have borked the test. i don't know.

My patience is wearing thin.
Appears to be a memory issue, still. This probably won't do anything, but it is worth a shot; you could try running SFC /SCANNOW Command - System File Checker. You may have to run it three times to fix any errors.

Edit: I forgot you ran that already, but if you did not run it three times, it might be worth doing again.
My System SpecsSystem Spec
03 Dec 2011   #7

Windows 7 Ultimate x64
 
 

I'm having pretty much the exact same issues and my system was also built in august.

I have the Windows 7 x64 SP1 as well as GA-970A-UD3 and 4Gb of just some cheap corsair ram.

Can go days without any issues and then bam.

Have yet to test my memory stick by stick, however when i did 7 passes together they showed no errors... So i'll do that now and report back whether i'm having issues.
My System SpecsSystem Spec
03 Dec 2011   #8

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Spoonerz View Post
I'm having pretty much the exact same issues and my system was also built in august.

I have the Windows 7 x64 SP1 as well as GA-970A-UD3 and 4Gb of just some cheap corsair ram.

Can go days without any issues and then bam.

Have yet to test my memory stick by stick, however when i did 7 passes together they showed no errors... So i'll do that now and report back whether i'm having issues.
Sounds good. Let us know if you need further assistance.
My System SpecsSystem Spec
03 Dec 2011   #9

Windows 7 Home Premium 64 Bit
 
 

I also note that you are running Avira antivirus. For testing purposes, you should uninstall Avira and install Microsoft Security Essentials. See if your BSOD problems are resolved.
My System SpecsSystem Spec
03 Dec 2011   #10

Windows 7 Ultimate x64
 
 

Just tested both sticks of my ram, no errors on either...

Are you using any Realtek ethernet drivers? I think that my be the problem for mine, every time I try to remove the driver I get a blue-screen after POST screen
My System SpecsSystem Spec
Reply

 Custom build, Random BSOD, ntoskrnl.exe, dxgmms1.sys





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