Tried to quit BF3 got BSOD. Now consistent.


  1. Posts : 3
    windows 7 pro 64bit
       #1

    Tried to quit BF3 got BSOD. Now consistent.


    I was playing BF3 on my dell l501x and decided to take switch servers so I went to quit the game, after clicking quit the whole computer locked up and I received a bsod shortly after.

    Now everytime I restart I get the 0x7E bsod. I got into safe mode but before it loads completely it gives me 0x74 error if I remember correctlt. I'm going to try and grab a screen of it.

    I tried startup repair, nothing. Kept restarting and trying to the point where going into safe mode froze up. So I ran startup repair and its doing something. Not sure this will fix it as it didnt do anything earlier.

    In the mean time here is the 0x7E.
      My Computer


  2. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #2

    If / when you can...

    We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

    You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

    The procedure:

    * Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
    * Zip up the copy.
    * Attach the ZIP archive to your post using the "paperclip" (file attachments) button.


    To ensure minidumps are enabled:

    *Go to Start, in the Search Box type: sysdm.cpl Press Enter.
    *Under the Advanced tab, click on the Startup and Recovery - Settings... button.
    *Ensure that Automatically restart is unchecked.
    *Under the Write Debugging Information header select Small memory dump (256 kb) in the drop down box (the 256kb varies).
    *Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
    *OK.
    Reboot if changes have been made.
      My Computer


  3. Posts : 3
    windows 7 pro 64bit
    Thread Starter
       #3

    Just to update:
    I did the diagnostic scan that I had the option for in the boot menu when starting the computer and this is what I got:


    Uploaded with ImageShack.us

    I was able to disconnect the hard drive and put it into external enclosure and pull my important data off it without a problem so I feel much better about that now.

    Here is the mini-dump I was able to pull off the hard-drive while in the enclosure.
    Not exactly sure if it's the most recent though.
      My Computer


  4. JMH
    Posts : 7,952
    Win 7 Ultimate 64-bit. SP1.
       #4

    Run these three tests to verify your memory and find which driver is causing the problem.


    1-Memtest.
    *Download a copy of Memtest86 and burn the ISO to a CD using Iso Recorder or another ISO burning program. Memtest86+ - Advanced Memory Diagnostic Tool

    *Boot from the CD, and leave it running for at least 5 or 6 passes.

    Just remember, any time Memtest reports errors, it can be either bad RAM or a bad motherboard slot.

    Test the sticks individually, and if you find a good one, test it in all slots.
    RAM - Test with Memtest86+


    2-Driver verifier

    I'd suggest that you first backup your data and then make sure you've got access to another computer so you can contact us if problems arise. Then make a System Restore point (so you can restore the system using the Vista/Windows 7 Startup Repair feature).

    In Windows 7 you can make a Startup Repair disk by going to Start....All Programs...Maintenance...Create a System Repair Disc - with Windows Vista you'll have to use your installation disk or the "Repair your computer" option at the top of the Safe Mode menu .


    Then, here's the procedure:

    - Go to Start and type in "verifier" (without the quotes) and press Enter
    - Select "Create custom settings (for code developers)" and click "Next"
    - Select "Select individual settings from a full list" and click "Next"
    - Select everything EXCEPT FOR "Low Resource Simulation" and click "Next"
    - Select "Select driver names from a list" and click "Next"
    Then select all drivers NOT provided by Microsoft and click "Next"
    - Select "Finish" on the next page.

    Reboot the system and wait for it to crash to the Blue Screen. Continue to use your system normally, and if you know what causes the crash, do that repeatedly. The objective here is to get the system to crash because Driver Verifier is stressing the drivers out. If it doesn't crash for you, then let it run for at least 36 hours of continuous operation (an estimate on my part).


    If you can't get into Windows because it crashes too soon, try it in Safe Mode.

    If you can't get into Safe Mode, try using System Restore from your installation DVD to set the system back to the previous restore point that you created.
    Driver Verifier - Enable and Disable

    3. Run Check Disk.

    Disk Check
      My Computer


  5. Posts : 3
    windows 7 pro 64bit
    Thread Starter
       #5

    So are you suggesting my memory might be going bad instead of hard drive?
    (Based on my attachment)

    I can't boot into windows nor safemode so 2&3 wont work .
      My Computer


  6. Posts : 1,846
    Windows 7 Ultimate x64, & Mac OS X 10.9.2
       #6

    If you have multiple sticks of ram take all bar one out and try it, then take that out and add another ect. If you only have the one stick, with ram being so cheap these days its worth just sticking in some new as a text

    Sent from my BlackBerry 9900 using Tapatalk
      My Computer


  7. Posts : 28,845
    Win 8 Release candidate 8400
       #7

    coderedpl said:
    So are you suggesting my memory might be going bad instead of hard drive?
    (Based on my attachment)

    I can't boot into windows nor safemode so 2&3 wont work .

    Can you boot into safe mode?

    Can you boot from the win 7 dvd?
      My Computer


 

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