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Windows 7: Computer on and idling and get bsod, previously was error 0x9F

27 Nov 2011   #1
rubrighj

Windows 7 Ultimate x64
 
 
Computer on and idling and get bsod, previously was error 0x9F

Acer Aspire X3400, Windows 7 Ultimate x64 (fresh install) and I get a bsod when the computer is idle. I am attaching the zip file with all the dump files, perfmon, etc. per the Read Me. Any help would be appreciated as I have been battling this issue for a while now.


My System SpecsSystem Spec
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27 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by rubrighj View Post
Acer Aspire X3400, Windows 7 Ultimate x64 (fresh install) and I get a bsod when the computer is idle. I am attaching the zip file with all the dump files, perfmon, etc. per the Read Me. Any help would be appreciated as I have been battling this issue for a while now.
Related to storport.sys (an OS file). Please run update readiness tool and update to sp-1


Ensure you install the correct 64 or 32bit option for your system)

Download the System Update Readiness Tool (64bit)
Download the System Update Readiness Tool (32bit)

ISC Diary | Windows 7 / 2008 R2 Service Pack 1 Problems

links courtesy jmh
My System SpecsSystem Spec
27 Nov 2011   #3
rubrighj

Windows 7 Ultimate x64
 
 

Original problem I posted appears to be resolved, so thank you for the help resolving that, but now I am back to the issue that has caused me to get the BSODs in the first place, BCCode 9F. I have attempted to read through the minidump files and I believe this is somehow related to my onboard wireless controller. Unfortunately no amount of driver updates, windows updates, and attempts to disable or circumvent the issue has solved the problem.

I can't disable the wireless controller through the bios and I have stopped using it in favor of a USB wireless adapter, but unfortunately still the problem persists. I am attaching another set of the dump files. Again, any and all help is greatly appreciated.
My System SpecsSystem Spec
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27 Nov 2011   #4
carwiz

Windows 7 Pro-x64
 
 

PCI.sys and Storport.sys are causing your problem.

Follow the instructions given here: http://www.sevenforums.com/1676088-post2.html
My System SpecsSystem Spec
27 Nov 2011   #5
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by rubrighj View Post
Original problem I posted appears to be resolved, so thank you for the help resolving that, but now I am back to the issue that has caused me to get the BSODs in the first place, BCCode 9F. I have attempted to read through the minidump files and I believe this is somehow related to my onboard wireless controller. Unfortunately no amount of driver updates, windows updates, and attempts to disable or circumvent the issue has solved the problem.

I can't disable the wireless controller through the bios and I have stopped using it in favor of a USB wireless adapter, but unfortunately still the problem persists. I am attaching another set of the dump files. Again, any and all help is greatly appreciated.
As suggested earlier storport.sys was and is still the problem. Usually updating to SP-1 as you did fixes it but in your case it didnt.

It may be the old driver listed below. especially nvstor64.sys as it is a storage controller driver.

These still need updating
Code:
scmndisp.sys    1/17/2007 2:48:03 AM        fffff880`018aa000    fffff880`018b4000    0x0000a000    0x45add4b3                        
mv2.sys    2/6/2008 4:02:40 PM        fffff880`0485f000    fffff880`04866000    0x00007000    0x47aa2070                        
nvsmu.sys    4/24/2009 10:07:14 PM        fffff880`043a9000    fffff880`043b4000    0x0000b000    0x49f27e62                        
nvstor64.sys    4/29/2009 8:57:30 PM        fffff880`010ff000    fffff880`0113c000    0x0003d000    0x49f9058a
My System SpecsSystem Spec
27 Nov 2011   #6
carwiz

Windows 7 Pro-x64
 
 

I thought the V2 dumps I looked at said Win 7600 (No SP-1.) That's why I pointed him back to post #2.
My System SpecsSystem Spec
28 Nov 2011   #7
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by carwiz View Post
I thought the V2 dumps I looked at said Win 7600 (No SP-1.) That's why I pointed him back to post #2.
Most recent is 7601 (SP-1) earlier that same day was 7600 so we both were right. He does currently have SP-1
My System SpecsSystem Spec
28 Nov 2011   #8
rubrighj

Windows 7 Ultimate x64
 
 

I cannot seem to find the proper driver update for my nvstor64.sys. The device is an NVIDIA nForce Serial ATA Controller and I believe it is the 9200 series, but none of the driver updates seem to work. Any suggestions on reliable ways to identify and update out of date or missing drivers?
My System SpecsSystem Spec
28 Nov 2011   #9
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by rubrighj View Post
I cannot seem to find the proper driver update for my nvstor64.sys. The device is an NVIDIA nForce Serial ATA Controller and I believe it is the 9200 series, but none of the driver updates seem to work. Any suggestions on reliable ways to identify and update out of date or missing drivers?
Sure

go to device manager>storage>find that device>properties>use pull down to get hardware ID's>go here with them>look it up

PCI Vendor and Device Lists
My System SpecsSystem Spec
01 Dec 2011   #10
rubrighj

Windows 7 Ultimate x64
 
 

It has been about 4 days and the computer is now able to go into sleep mode and recover without any blue screen issues. Although I didn't have luck finding an updated nvstor64 driver I did switch the nvidia one for an equivalent driver in the available list and that, in combination with the zigzag3143's suggestions, has fixed the issue.

So, thank you again for all the help, it is greatly appreciated.
My System SpecsSystem Spec
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 Computer on and idling and get bsod, previously was error 0x9F




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