Windows 7: BSODs local ID 2057

Been getting BSODs/crashes for a while now and always been trying to keep my drivers as up to date as I can find, but thought I would finally put up a request for help with this, generally happens when in game, but has been known to happen when not really doing much out of game.

Crash:

Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA80046F74E0
BCP2: FFFFF88000C0780C
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112711-20108-01.dmp
C:\Users\Matt\AppData\Local\Temp\WER-69732-0.sysdata.xml


Basic info:

Windows 7 Home 64bit
Originally was vista, as laptop is over 2 years old now, however got a free upgrade to windows 7. Reinstalled windows 7 about a year ago due to major system failure.



Really hope you can help as this has been going on a bit too long :P

"It's not a true crash, in the sense that the bluescreen was initiated only because the combination of video driver and video hardware was being unresponsive, and not because of any synchronous processing exception".

Since Vista, the "Timeout Detection and Recovery" (TDR) components of the OS video subsystem have been capable of doing some truly impressive things to try to recover from issues which would have caused earlier OSs like XP to crash.

As a last resort, the TDR subsystem sends the video driver a "please restart yourself now!" command and waits a few seconds.

If there's no response, the OS concludes that the video driver/hardware combo has truly collapsed in a heap, and it fires off that stop 0x116 BSOD.

If playing with video driver versions hasn't helped, make sure the box is not overheating.

Try removing a side panel and aiming a big mains fan straight at the motherboard and GPU.

Run it like that for a few hours or days - long enough to ascertain whether cooler temperatures make a difference.

If so, it might be as simple as dust buildup and subsequently inadequate cooling.

I would download cpu-z and gpu-z (both free) and keep an eye on the video temps Let us know if you need help STOP 0x116: VIDEO_TDR_ERROR troubleshooting

Thanks for the response there. I had a feeling it could be something to do with temperatures, as up until recently my laptop had been running very hot (GPU about 110), and only really noticed because of how loud the fans were. I opened it up and re-applied the paste to cpu and both graphics cards, and undusted everything. This dropped the GPU temp to about 80. However particularly recently, the GPU temperature has dropped to about 60-65 during games which is not very believable to be honest considering they idle at 50. Thought perhaps they were not being fully used or something?

Think it would be worth re-applying the thermal paste incase I screwed it up a bit?

I had been using speedfan for these readings, but will try the programs you linked too.

Good luck

Ok so really don't think it is a heat issue, my laptop had been on idle at about 58 degrees for a while and got a bsod when trying to resize a game window, the report is attached;


Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.768.3
Locale ID: 2057

Additional information about the problem:
BCCode: 116
BCP1: FFFFFA8006FC6300
BCP2: FFFFF880013778B8
BCP3: 0000000000000000
BCP4: 0000000000000002
OS Version: 6_1_7601
Service Pack: 1_0
Product: 768_1

Files that help describe the problem:
C:\Windows\Minidump\112811-24757-01.dmp
C:\Users\Matt\AppData\Local\Temp\WER-89466-0.sysdata.xml

Nonetheless, I will still reapply the thermal paste tomorrow when I have time, any ideas?

Thanks

Still the same. Could be power, heat, the card, vram, etc.

OK, so I reapplied the thermal paste a bit earlier, so will see if that has had any effect, but not so sure it was temperature as I was logging the GPU temp, and when I got that crash (see attachment log, the crash happened as the last reading of the first log (about 1/6 up from the bottom) you can see when I started relogging as it redid the headers). This showed it did that bsod with the GPU at 55 :/

So assuming it isnt this, what sort of checks could I run for the other causes you mentioned?

Thanks

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No problem with the bump, I was (and am) waiting for any news. Are you still crashing, are the temps lower, etc.

My temps are a bit lower, and as I said I had a log running of temps until I crashed, which showed that the GPU was only at 55 when it BSOD'd so don't really think it is temperature, as my laptop can (and has in the past) happily run at over 100 degrees. So was just wondering if there were any other tests I could run for other hardware causes?

Will probably try a windows reinstall when I can find my cd to ensure it really isnt a software thing.

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