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Windows 7: BSOD windows 7 64 bits

28 Nov 2011   #1
mick1295

windows 7 home premium 64bit
 
 
BSOD windows 7 64 bits

hello , my laptop crash abrupt sometimes to Blue screen.
I have here my notes :

Probleemhandtekening:
Gebeurtenisnaam van probleem: BlueScreen
Versie van besturingssysteem: 6.1.7600.2.0.0.768.3
Landinstelling-id: 1043

Aanvullende informatie over dit probleem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800032596D7
BCP3: 0000000000000000
BCP4: 000007FFFFFA0000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Bestanden die helpen bij het beschrijven van het probleem:
C:\Windows\Minidump\110611-30108-01.dmp
C:\Users\Mick\AppData\Local\Temp\WER-71183-0.sysdata.xml

Lees de onlineprivacyverklaring:
Windows 7 Privacy Statement - Microsoft Windows

Als de onlineprivacyverklaring niet beschikbaar is, lees dan onze offlineprivacyverklaring:
C:\Windows\system32\nl-NL\erofflps.txt

Can you help me please ?
Sorry for my bad english.


My System SpecsSystem Spec
.
28 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mick1295 View Post
hello , my laptop crash abrupt sometimes to Blue screen.
I have here my notes :

Probleemhandtekening:
Gebeurtenisnaam van probleem: BlueScreen
Versie van besturingssysteem: 6.1.7600.2.0.0.768.3
Landinstelling-id: 1043

Aanvullende informatie over dit probleem:
BCCode: 1e
BCP1: FFFFFFFFC0000005
BCP2: FFFFF800032596D7
BCP3: 0000000000000000
BCP4: 000007FFFFFA0000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 768_1

Bestanden die helpen bij het beschrijven van het probleem:
C:\Windows\Minidump\110611-30108-01.dmp
C:\Users\Mick\AppData\Local\Temp\WER-71183-0.sysdata.xml

Lees de onlineprivacyverklaring:
Windows 7 Privacy Statement - Microsoft Windows

Als de onlineprivacyverklaring niet beschikbaar is, lees dan onze offlineprivacyverklaring:
C:\Windows\system32\nl-NL\erofflps.txt

Can you help me please ?
Sorry for my bad english.


We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

It is almost impossible to spot trends from a single DMP file so if you have more than one please upload them. If you only have one please wait until the computer crashes again then upload both.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.



The procedure:
Quote:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.
To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.
My System SpecsSystem Spec
Reply

 BSOD windows 7 64 bits




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