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Windows 7: BSOD every shutdown & restart


28 Nov 2011   #1

Windows 7 Professional 64 bit
 
 
BSOD every shutdown & restart

Hi I am running Windows 7, 64 bit
I am getting BSOD every shutdown and restart.

I have recently uninstalled ubuntu (I had dual boot going) and also removed 1 or 2 serious trojan/virus files with Lavasoft Ad-aware antivirus program.

I'm pretty sure I installed windows before I installed ubuntu, about a year ago, full retail.

the age of my system is also about 1 year


Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 5129

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8003E20910
BCP3: FFFFFA8003E20BF0
BCP4: FFFFF800031E48B0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\112911-25864-01.dmp
C:\Users\Ivan\AppData\Local\Temp\WER-41605-0.sysdata.xml



to be honest I think the virus ****ed me over, but yeah any help on this pls?

My System SpecsSystem Spec
.

28 Nov 2011   #2

Windows 7 Pro x86; Pro x64; Home Prem x64; and others....
 
 

Hi, inmnz.
You could try to remove remnants of the virus/malware with bootable media and such, but it is my opinion that a machine that has been infected rarely recovers fully.
I would cut my losses and reinstall to a cleaned HDD; unless of course you have a previously created system image that you can recover from.
Sorry if this is not the news you came to hear. I am sure there will be other offers of assist forthcoming from this venerated group of volunteers.
My System SpecsSystem Spec
29 Nov 2011   #3

Windows 7 Professional 64 bit
 
 

yeah, that has crossed my mind as an option.

A friend has however given me instructions on how to locate and remove the persistent virus that I do have, but turns out it's quite a 'noob' virus and so shouldn't be too hard to get rid of. will post if I successfully remove it...


Edit:

done my research... Turns out the virus isn't so noob after all, I think it has edited a batch of my registries so that whenever I try and end the process, it prompts me to shut down my computer, and puts me into a BSOD. Similarly when I go into msconfig and uncheck the process' startup boxes, and apply the changes, if I close the window and return to msconfig the box is immediately checked again ie. this is the viruses' persistence. it will always be running.

so - I need to find some way to scan which of my registries have been edited, and change them back to normal, and kill the virus? can anyone help on this?

I guess this thread now needs to be moved to a more appropriate forum? Its a virus issue rather than a 'crashing' error...


Edit 2:

admin removed the files in safe mode and unchecked the start up boxes. all good now. Lol, it was a noob virus.
My System SpecsSystem Spec
.


29 Nov 2011   #4

Windows 7 Pro x86; Pro x64; Home Prem x64; and others....
 
 

Glad it's brought under control - for now. Let's hope the intruder doesn't rear it's ugly head again.
My System SpecsSystem Spec
29 Nov 2011   #5

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by inmnz View Post
Hi I am running Windows 7, 64 bit
I am getting BSOD every shutdown and restart.

I have recently uninstalled ubuntu (I had dual boot going) and also removed 1 or 2 serious trojan/virus files with Lavasoft Ad-aware antivirus program.

I'm pretty sure I installed windows before I installed ubuntu, about a year ago, full retail.

the age of my system is also about 1 year


Quote:
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 5129

Additional information about the problem:
BCCode: f4
BCP1: 0000000000000003
BCP2: FFFFFA8003E20910
BCP3: FFFFFA8003E20BF0
BCP4: FFFFF800031E48B0
OS Version: 6_1_7601
Service Pack: 1_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\112911-25864-01.dmp
C:\Users\Ivan\AppData\Local\Temp\WER-41605-0.sysdata.xml



to be honest I think the virus ****ed me over, but yeah any help on this pls?

Related to cBam.exe which may be viral. run malwarebytes to confirm
My System SpecsSystem Spec
29 Nov 2011   #6

Windows 7 Professional 64 bit
 
 

@ zigzag yeah it was, how did you know? I'm interested to learn
My System SpecsSystem Spec
29 Nov 2011   #7

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by inmnz View Post
@ zigzag yeah it was, how did you know? I'm interested to learn
The file that was blamed had no references in google, and that usually indicates malware.
My System SpecsSystem Spec
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 BSOD every shutdown & restart




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