Help Please...PC won't come out of sleep mode unless I...


  1. Posts : 33
    Win7 Pro 64-bit
       #1

    Help Please...PC won't come out of sleep mode unless I...


    power off and unseat the video card, re-seat it, and power back up...

    win7 pro
    Intel Core i7 870 Processor
    ATI FirePro V4800
    Motherboard GA-P55A-UD3Without doing the above steps, just get black video screen

    Would this be a software issue, problem with motherboard or video card?
      My Computer


  2. Posts : 28,845
    Win 8 Release candidate 8400
       #2

    Riotubes said:
    power off and unseat the video card, re-seat it, and power back up...

    win7 pro
    Intel Core i7 870 Processor
    ATI FirePro V4800
    Motherboard GA-P55A-UD3Without doing the above steps, just get black video screen

    Would this be a software issue, problem with motherboard or video card?
    Probably software but cant tell unless you can boot it
      My Computer


  3. Posts : 33
    Win7 Pro 64-bit
    Thread Starter
       #3

    Thanks. What information could I provide during a boot that would be helpful to post here? Any special boot sequence? Thanks!
      My Computer


  4. Posts : 28,845
    Win 8 Release candidate 8400
       #4

    Riotubes said:
    Thanks. What information could I provide during a boot that would be helpful to post here? Any special boot sequence? Thanks!
    Once booted event viewer logs

    There are several ways to find what the problem is. The best is to go into event viewer (type eventvwr in search). Event viewer (local) and look for errors listed in the last day, week, etc. Then go to the windows log>application tab. Finally the windows Logs>system tabs.

    You want to look for all errors (they have red in the left column ).

    When you find them you want to look for critical errors that say app hang, app crash, or anything that relates to the problem.

    When you find them please note the event ID, and the source codes and tell us what they are.
      My Computer


 

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