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Windows 7: BSoD Usually while running Video Games (0x50;0xD1;0x3B;0x0A; etc.)


29 Nov 2011   #1

Windows 7 Ultimate SP1 x64
 
 
BSoD Usually while running Video Games (0x50;0xD1;0x3B;0x0A; etc.)

I bought an Acer Aspire 5755G notebook one and a half months ago.
Since then I am constantly experiencing BSoD while I am playing Video Games.
After 1 month of purchase I sent the notebook to the Acer Repair Centre and they replaced my Motherboard, but BSoDs are still appearing.

I opened this thread not so long ago:
Constant BSoD 0x3B

As you can read it there, I have the latest DirectX, Visual C++ Runtime 2005, 2008, 2010 both in 32bit and 64bit.
Also I ran a memtest86+ 4.20 and I got 13 passes no errors.

Today I followed a tutorial on here and started Driver Verifier (verifier.exe) . And I got a new BSoD, so here are the logs, I hope you might be able to help me.
Thank you.

// I attached a couple of old dump files and the newest (newest occoured while driver verifier was on)//

My System SpecsSystem Spec
.

29 Nov 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Minimalis91 View Post
I bought an Acer Aspire 5755G notebook one and a half months ago.
Since then I am constantly experiencing BSoD while I am playing Video Games.
After 1 month of purchase I sent the notebook to the Acer Repair Centre and they replaced my Motherboard, but BSoDs are still appearing.

I opened this thread not so long ago:
Constant BSoD 0x3B

As you can read it there, I have the latest DirectX, Visual C++ Runtime 2005, 2008, 2010 both in 32bit and 64bit.
Also I ran a memtest86+ 4.20 and I got 13 passes no errors.

Today I followed a tutorial on here and started Driver Verifier (verifier.exe) . And I got a new BSoD, so here are the logs, I hope you might be able to help me.
Thank you.

// I attached a couple of old dump files and the newest (newest occoured while driver verifier was on)//
Most obvious thing:

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files
My System SpecsSystem Spec
30 Nov 2011   #3

Windows 7 Ultimate SP1 x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Most obvious thing:

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files
First off, I would like to thank you for your help.

But pardon my stupidity when I say that it is not at all obvious to me. What I mean is that I've been using DT for more than 5-6 years now and I've never had such a BSoD problem, only with this notebook (I had like 10 computers in that interval). Of course I had BSoDs before, but it occured once a year or half year. Most of my friends using it, and they never had such a problem with it.
Do not get me wrong I am not standing up for DT, I just can't see why is this so obvious.
Anyways, Thank you very very much for your help once again, I removed it, hope the BSoDs will stop now.
My System SpecsSystem Spec
.


30 Nov 2011   #4

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Minimalis91 View Post
Quote   Quote: Originally Posted by zigzag3143 View Post
Most obvious thing:

Please remove any CD visualization programs such as Daemon Tools and Alcohol 120%.

They use a driver, found in your dmp, called sptd.sys, that is notorious for causing BSODs.

Use this SPTD uninstaller DuplexSecure - Downloads DuplexSecure - FAQ

when you're done you can use this Freeware:

MagicISO Virtual CD/DVD-ROM (MagicDisc) in its place

Using MagicISO to create ISO image files
First off, I would like to thank you for your help.

But pardon my stupidity when I say that it is not at all obvious to me. What I mean is that I've been using DT for more than 5-6 years now and I've never had such a BSoD problem, only with this notebook (I had like 10 computers in that interval). Of course I had BSoDs before, but it occured once a year or half year. Most of my friends using it, and they never had such a problem with it.
Do not get me wrong I am not standing up for DT, I just can't see why is this so obvious.
Anyways, Thank you very very much for your help once again, I removed it, hope the BSoDs will stop now.
No worries. I dont find you questions stupid at all, in fact, I enjoy when people want to know why (I am a curious individual).

I am using Daemon Tools right now and on most systems it works (especially when the newest version is used) BUT on some systems where some unknown combination of drivers are involved it is a huge cause of BSOD's. It may not be DT, or it may, the only way to find out is to remove it to test.

Most BSOD analysts routinely recommend its removal (like other problematic apps) just to test if it was the cause.

No BSOD exists in a vacuum. It is always some combination of things.
My System SpecsSystem Spec
30 Nov 2011   #5

Windows 7 Ultimate SP1 x64
 
 

Got a new BSoD (0xD1) with DT uninstalled, I also deleted SPTD prior to it.

I was playing CoD: MW3. I attached the dump. Any help is appreciated.
Thank you in advance.
My System SpecsSystem Spec
01 Dec 2011   #6

Windows 7 Ultimate SP1 x64
 
 

Got 2 new one 0xD1 and 0x3b. Dumps are in the attachment.

Thank you for the help in advance.
My System SpecsSystem Spec
01 Dec 2011   #7

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by Minimalis91 View Post
Got 2 new one 0xD1 and 0x3b. Dumps are in the attachment.

Thank you for the help in advance.
Both blamed on memory corruption. Verifier was on.

If verifier is blaming memory corruption, then I would start thinking about running memtest with one stick of ram at a time.
My System SpecsSystem Spec
01 Dec 2011   #8

Windows 7 Ultimate SP1 x64
 
 

Quote   Quote: Originally Posted by zigzag3143 View Post
Quote   Quote: Originally Posted by Minimalis91 View Post
Got 2 new one 0xD1 and 0x3b. Dumps are in the attachment.

Thank you for the help in advance.
Both blamed on memory corruption. Verifier was on.

If verifier is blaming memory corruption, then I would start thinking about running memtest with one stick of ram at a time.
Did that like 2 weeks ago (i have BSoDs since more than a month). I got 13 passes 0 errors.
Since my last post I got a new BSoD. I posted it in the attachment, maybe it can tell more than the others.

Anyways, my memory manufacturer is "Nanya".. I do not think it is so high quality. I am planning to buy 8 Gb Kingston or Kingmax memory and throw the current one away, hoping it will solve my problem.
Thanks for your help once again.
My System SpecsSystem Spec
01 Dec 2011   #9

Windows 7 Ultimate SP1 x64
 
 

I found something, which is pretty strange to me. I am curious about if this could cause BSoD on my notebook.

I was about to order 2x4Gb Kingstone DDR3-1333 memory, because AIDA states that I have DDR3-1333/PC3-10600 memory in my notebook. I checked the homepage of the memory manufacturer (Nanya) and it verified that the module -what I have in my notebook right now- is indeed DDR3-1333/PC3-10600.

Then I checked acer.com and acer.com states: "Memory Standard: DDR3-1066/PC3-8500" for my notebook type.

I haven't replaced the memory module. They shipped it with DDR3-1333. My question is that if this is a problem? How can I be sure if my notebook is compatible with DDR3-1333? Is it possible that this causes me the memory corruption?

I want to buy memory modules, but I don't want to buy 1333Mhz memory, if I cannot use it.
My System SpecsSystem Spec
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 BSoD Usually while running Video Games (0x50;0xD1;0x3B;0x0A; etc.)




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