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Windows 7: BSOD Random crash error 0x0000003b

30 Nov 2011   #1
mcginnis

Windows 7 Ultimate x64
 
 
BSOD Random crash error 0x0000003b

I have been getting random crashes lately and wanted to know if you guys could help.

MEGAUPLOAD - The leading online storage and file delivery service

Uploaded a few dump files.


My System SpecsSystem Spec
.
30 Nov 2011   #2
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mcginnis View Post
I have been getting random crashes lately and wanted to know if you guys could help.

MEGAUPLOAD - The leading online storage and file delivery service

Uploaded a few dump files.
Sorry tried Mega 3 different times and no joy.

Pleas upload it to us here.
My System SpecsSystem Spec
30 Nov 2011   #3
mcginnis

Windows 7 Ultimate x64
 
 

Uploaded here I put a few and the most recent one.
My System SpecsSystem Spec
.

30 Nov 2011   #4
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mcginnis View Post
Uploaded here I put a few and the most recent one.

Several problems here

1-RTCore64.sys. Yours 2005 and a known cause of BSOD's in win 7. Remove it

2-AVG. Directly blamed in the crashes. Remove and replace.

I notice your AVG which is often at least a contributing cause of BSOD'S . Please remove and replace your AVG with Microsoft Security Essentials AT LEAST TO TEST

Download tools and utilities | AVG Worldwide

Microsoft Security Essentials - Free Antivirus for Windows




3-
Old drivers. Obviously an updated older OS these need to be updated
Code:
GEARAspiWDM.sys    8/7/2006 12:11:19 PM        fffff880`04d57000    fffff880`04d5f000    0x00008000    0x44d77437                        
ElbyCDFL.sys    12/14/2006 4:22:27 PM        fffff880`04d49000    fffff880`04d57000    0x0000e000    0x4581c093                        
wacommousefilter.sys    2/16/2007 1:12:17 PM        fffff880`05067000    fffff880`0506f000    0x00008000    0x45d5f401                        
nvstor64.sys    7/2/2007 7:35:58 PM        fffff880`011a5000    fffff880`011c7000    0x00022000    0x468999ee                        
SCDEmu.SYS    8/7/2007 10:19:48 AM        fffff880`01200000    fffff880`01212000    0x00012000    0x46b88d94                        
RTKVHD64.sys    9/9/2008 5:06:40 AM        fffff880`05439000    fffff880`055a4600    0x0016b600    0x48c64ab0                        
nvm62x64.sys    10/17/2008 4:01:06 PM        fffff880`04c00000    fffff880`04c63d80    0x00063d80    0x48f8fd12                        
adfs.SYS    11/3/2008 11:48:14 AM        fffff880`05824000    fffff880`0583c000    0x00018000    0x490f2b4e                        
RimSerial_AMD64.sys    11/24/2008 12:01:01 PM        fffff880`050f4000    fffff880`050fbc00    0x00007c00    0x492addcd                        
ElbyCDIO.sys    2/17/2009 12:11:23 PM        fffff880`04961000    fffff880`0496b000    0x0000a000    0x499aefbb                        
mcdbus.sys    2/24/2009 5:34:07 AM        fffff880`05116000    fffff880`05152880    0x0003c880    0x49a3cd1f                        
spldr.sys    5/11/2009 11:56:27 AM        fffff880`01df3000    fffff880`01dfb000    0x00008000    0x4a0858bb                        
wacomvhid.sys    5/20/2009 2:53:55 PM        fffff880`04c74000    fffff880`04c76800    0x00002800    0x4a145fd3                        
netr28ux.sys    5/24/2009 11:38:17 PM        fffff880`05e8e000    fffff880`05f82000    0x000f4000    0x4a1a20b9                        
FileLock.sys    5/30/2009 10:11:20 AM        fffff880`01060000    fffff880`01070000    0x00010000    0x4a214c98
How To Find Drivers:
Quote:
- search Google for the name of the driver
- compare the Google results with what's installed on your system to figure out which device/program it belongs to
- visit the web site of the manufacturer of the hardware/program to get the latest drivers (DON'T use Windows Update or the Update driver function of Device Manager).
- if there are difficulties in locating them, post back with questions and someone will try and help you locate the appropriate program.
- - The most common drivers are listed on this page: Driver Reference Driver Reference
- - Driver manufacturer links are on this page: Drivers and Downloads
My System SpecsSystem Spec
01 Dec 2011   #5
mcginnis

Windows 7 Ultimate x64
 
 

Updated if not uninstalled the drivers you listed and replaced avg with mse...I got another BSOD this morning. I got cpu-z info and other info in the file I uploaded. Plzzzz helpppp.
My System SpecsSystem Spec
01 Dec 2011   #6
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mcginnis View Post
Updated if not uninstalled the drivers you listed and replaced avg with mse...I got another BSOD this morning. I got cpu-z info and other info in the file I uploaded. Plzzzz helpppp.
RTcore is a known BSOD cause even in the 2008 version.


AVG is still installed (see snip)

NVSTOR is still 2007
My System SpecsSystem Spec
01 Dec 2011   #7
mcginnis

Windows 7 Ultimate x64
 
 

^^Thanks but the new crash that happened today was after I did the updates. It didn't create a dump file though O.o I replaced avg with mse and uninstalled rivatuner which was rtcore.
My System SpecsSystem Spec
01 Dec 2011   #8
zigzag3143

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by mcginnis View Post
^^Thanks but the new crash that happened today was after I did the updates. It didn't create a dump file though O.o I replaced avg with mse and uninstalled rivatuner which was rtcore.
We are just going to have to wait for another crash. I assume you have DMP's enabled in control panel.
My System SpecsSystem Spec
02 Dec 2011   #9
mcginnis

Windows 7 Ultimate x64
 
 

yes and I guess I'll wait for another crash. Thanks!
My System SpecsSystem Spec
04 Dec 2011   #10
mcginnis

Windows 7 Ultimate x64
 
 

Well I was hoping it wouldn't BSOD anymore but yep happened again tonight. Gave me a dump file though so let me know if anything screams out.
My System SpecsSystem Spec
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