| Windows 7: atikmdag.sys BSOD, page_fault_in_non_paged_area |
30 Nov 2011
|
#1 | | Microsoft Windows 7 Home Premium 64-bit Service Pack 1 |
atikmdag.sys BSOD, page_fault_in_non_paged_area I have been having random BSOD's ever since I bought this laptop about a year ago.
First is the page_fault_in_non_paged_area BSOD, this one happens randomly no matter what I am doing and makes operating my system impossible, forcing me to system restore to the original drivers that came when shipped. This one happens very frequently after I update the graphics card to the latest ATI drivers.
Second is the IRQL_NOT_LESS_OR_EQUAL, this BSOD only happens when I'm browsing the internet or downloading, this happens less often and is bareable. This happens when I am running with the old ATI drivers.
I have tried everything I can think of beyond replacing hardware. I have re-installed windows, remounted and swapped the RAM, remounted the gfx card and HDD for what its worth. Also removed old drivers with driver sweeper before installing new ones and ran chkdsk and memtest86+ overnight with no errors.
I am at a lost as to what to do, I suspect its the RAM and ATI software conflicting or maybe bad RAM. Any advice on how to fix would be greatly accepted.
Thanks. | My System Specs |
| System Manufacturer/Model Number MSI GX740 OS Microsoft Windows 7 Home Premium 64-bit Service Pack 1 CPU Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz Motherboard MICRO-STAR INTERNATIONAL CO., LTD MS-1727 Memory 4.00 GB Graphics Card ATI Mobility Radeon HD 5870 Sound Card (1) ATI HDMI Audio (2) Realtek High Definition Audio Hard Drives WDC WD3200BEKT-22A25T1 Other Info BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10 |
30 Nov 2011
|
#2 | | Windows 7 Ultimate 64bit SP1 |
Hi. In this order,
Remove avast from your system.
Download, install and use the Microsoft security essentials with windows firewall.
Download and install the new version of Driver Sweeper.
Download the most recent software\driver for your ati AMD Graphics Drivers & Software.
Uninstall ati software\driver,restart in safe mode,run driver sweeper,choose only AMD-Display and clean,restart in normal mode. Install the new ati software\driver,restart.
Update DirectX. Read very carefully the instructions and run the video-card-test post here the results.
During the gpu stress\test have always in mind the temperatures!! | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
30 Nov 2011
|
#3 | | Microsoft Windows 7 Home Premium 64-bit Service Pack 1 |
Thanks for your reply, will try that and report back. | My System Specs | | System Manufacturer/Model Number MSI GX740 OS Microsoft Windows 7 Home Premium 64-bit Service Pack 1 CPU Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz Motherboard MICRO-STAR INTERNATIONAL CO., LTD MS-1727 Memory 4.00 GB Graphics Card ATI Mobility Radeon HD 5870 Sound Card (1) ATI HDMI Audio (2) Realtek High Definition Audio Hard Drives WDC WD3200BEKT-22A25T1 Other Info BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10 |
30 Nov 2011
|
#4 | | Windows 7 Ultimate 64bit SP1 |
Ok. Finish and post back. | My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
30 Nov 2011
|
#5 | | Microsoft Windows 7 Home Premium 64-bit Service Pack 1 |
I have done what you suggested up until the point after I installed the updated ATI driver (8.911), once this was installed my system became impossible to use due to the PAGE_FAULT_IN_NONPAGED_AREA BSOD. This would happen every few minutes no matter what I was doing until it kept happening before I could put my password in at login, at that point I system restored from safe mode.
Just checked, there are no minidump files from during the unstable period after I performed the system restore
Should I still do the gfx card stress test? And any idea what the overall problem is?
Thanks again. | My System Specs | | System Manufacturer/Model Number MSI GX740 OS Microsoft Windows 7 Home Premium 64-bit Service Pack 1 CPU Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz Motherboard MICRO-STAR INTERNATIONAL CO., LTD MS-1727 Memory 4.00 GB Graphics Card ATI Mobility Radeon HD 5870 Sound Card (1) ATI HDMI Audio (2) Realtek High Definition Audio Hard Drives WDC WD3200BEKT-22A25T1 Other Info BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10 |
01 Dec 2011
|
#6 | | Microsoft Windows 7 Home Premium 64-bit Service Pack 1 |
Just tried the GPU stress test, the memtest option was disabled when the app launched and when I started the GPU:OCCT test nothing would show in the monitoring section. | My System Specs | | System Manufacturer/Model Number MSI GX740 OS Microsoft Windows 7 Home Premium 64-bit Service Pack 1 CPU Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz Motherboard MICRO-STAR INTERNATIONAL CO., LTD MS-1727 Memory 4.00 GB Graphics Card ATI Mobility Radeon HD 5870 Sound Card (1) ATI HDMI Audio (2) Realtek High Definition Audio Hard Drives WDC WD3200BEKT-22A25T1 Other Info BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10 |
01 Dec 2011
|
#7 | | Win7 Ultimate SP1 x64 / Windows 8 Pro / Android Mauritius |

Quote: Originally Posted by chris1985 Just tried the GPU stress test, the memtest option was disabled when the app launched and when I started the GPU:OCCT test nothing would show in the monitoring section. Make sure that you have the DirectX9 runtimes installed before using OCCT | My System Specs | | System Manufacturer/Model Number Custom Build OS Win7 Ultimate SP1 x64 / Windows 8 Pro / Android CPU Intel Core 2 Quad Q8200 OC'd 3.08GHz Motherboard Asus Rampage formula LGA775 Memory 8GB DDR2 900Mhz Graphics Card Zotac GTX 460OC 2GB GDDR5/Asus EN9600GT 1GB DDR3 PhyX Sound Card Supreme FX2 Monitor(s) Displays AOC 22' Screen Resolution 1680x1050 Keyboard Prolink keyboard Mouse Prolink optical mouse PSU Cooler Master GX 650W Cooling Cooler Master V6 + 3X fans Hard Drives 3X500GB hitachi, 2TB internal, 500GB Seagate FreeAgent, 640GB Samsung Internet Speed 1MiB/s Other Info 5.1 System + 2.1 System |
01 Dec 2011
|
#8 | | Microsoft Windows 7 Home Premium 64-bit Service Pack 1 |
DirectX is up-to-date. I re-installed OCCT to see what it says and this message popped up "Your graphics card doesn't support CUDA. You need GeForce8 or higher. GPU Memtest will be disabled". | My System Specs | | System Manufacturer/Model Number MSI GX740 OS Microsoft Windows 7 Home Premium 64-bit Service Pack 1 CPU Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz Motherboard MICRO-STAR INTERNATIONAL CO., LTD MS-1727 Memory 4.00 GB Graphics Card ATI Mobility Radeon HD 5870 Sound Card (1) ATI HDMI Audio (2) Realtek High Definition Audio Hard Drives WDC WD3200BEKT-22A25T1 Other Info BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10 |
01 Dec 2011
|
#9 | | Windows 7 Ultimate 64bit SP1 |
| My System Specs | | System Manufacturer/Model Number Custom Built by me. OS Windows 7 Ultimate 64bit SP1 CPU Intel Core 2 Quad Q6600 Motherboard Gigabyte GA-X38-DS4 Memory 2X2GB DDR2 PC6400 800MHZ DUAL CHANNEL Graphics Card XFX RADEON HD 6850 1GB GDDR5 Sound Card 2/4/5.1/7.1-channel Realtek High Definition Monitor(s) Displays Samsung LE40A656F1 1080p 100Hz LCD HD TV 50,000:1 Screen Resolution 1366x768 in Desktop,1920x1080p in gaming and video Keyboard Wireless Logitech LX710 Mouse Logitech Wireless Gaming Mouse G700 PSU THERMALTAKE W0229 TOUGHPOWER XT 750W Case A-Case Twin Engine BB Cooling 3 x thermaltake smart case fan II + 1 arctic cooling fan Hard Drives C:\WD VelociRaptor 150 GB,10,000 RPM
E:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 F:\WESTERN DIGITAL WD15EADS 1.5TB CAVIAR GREEN SATA2 Internet Speed ADSL 12000 plus Other Info Mouse Logitech G700,with 13 buttons who needs keyboard in RPG?
D:\Sony high speed sata Dvd Rewriter
Logitech Cordless Rumblepad 2 |
01 Dec 2011
|
#10 | | Microsoft Windows 7 Home Premium 64-bit Service Pack 1 |
Ill try that now. On a side note, after the system restore to the old drivers, I removed avast and replaced it with MSE so far I have no IRQL BSOD's and I've been hammering the internet by opening/closing multiple tabs and flicking through lots of websites.
That 9 times out of 10 would cause a IRQL BSOD with the old drivers, as yet, nothing. | My System Specs | | System Manufacturer/Model Number MSI GX740 OS Microsoft Windows 7 Home Premium 64-bit Service Pack 1 CPU Intel(R) Core(TM) i5 CPU M 450 @ 2.40GHz Motherboard MICRO-STAR INTERNATIONAL CO., LTD MS-1727 Memory 4.00 GB Graphics Card ATI Mobility Radeon HD 5870 Sound Card (1) ATI HDMI Audio (2) Realtek High Definition Audio Hard Drives WDC WD3200BEKT-22A25T1 Other Info BIOS Date: 09/23/09 11:58:43 Ver: 08.00.10 atikmdag.sys BSOD, page_fault_in_non_paged_area problems? All times are GMT -5. The time now is 12:13 PM. | |