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Windows 7: BSOD nvlddmkm.sys dxgkrnl.sys with 5 monitors attached


30 Nov 2011   #1
tci

Windows 7 Pro 64
 
 
BSOD nvlddmkm.sys dxgkrnl.sys with 5 monitors attached

Hello

I have a Windows 7 64 bit OEM edition, 4 months old, never un- or re-installed, that has one onboard DVI, one PCIe X 16 GeForce 210 card with a VGA and DVI, and an additional PNY NVS 300 PCIe X 1 card with two DVI. Total 5 monitors connected to it. It has 8GB Kingston RAM thoroughly tested using bootable memtest.

I am getting BSOD every once in a while. Could be coincidence but all happened during Remote desktop session that spans over 5 monitors.

Up to three days ago, I only had 4 monitors connected (one of the PNY DVI was idle). No problems for a long time.

I have repreatedly updated windows, motherboard drivers, GeForce 210 drivers, NVS drivers and monitor drivers. No change.

Lost here. Any idea ?


My System SpecsSystem Spec
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30 Nov 2011   #2

Windows 7 Home Premium 64 Bit
 
 

Check STOP 0x116: VIDEO_TDR_ERROR troubleshooting as your BSOD is related.

Also, these drivers are outdated:
Code:
Wed Feb 14 02:20:09 2007		osaio.sys
Tue Apr 10 16:32:45 2007		lmimirr.sys
Wed Apr 16 02:39:08 2008		wdcsam64.sys
Mon Jul 14 10:26:56 2008		LMIRfsDriver.sys
Recommend re-install of LogMeIn to the newest version, find newest drivers for your Western Digital external drive, and get the latest drivers for any Intel desktop utilities.
My System SpecsSystem Spec
01 Dec 2011   #3
tci

Windows 7 Pro 64
 
 

Thanks

I updated all drivers I could find (WD did not have a newer driver. LogMeIn was once uninstalled, apparently it left a mess so I cleaned it now). Problem persists, happens every 10-15 minutes.

I checked tempratures with intel utility. All sensors and fans deep in the green.

I enclose another set of data

Thanks for any idea

tci
My System SpecsSystem Spec
.


01 Dec 2011   #4

Windows 7 Home Premium 64 Bit
 
 

Alright try the following:
1. Download and install Phyxion.net - Driver Sweeper
2. Uninstall your Display adapter drivers
a. Click Start Menu
b. Right Click My Computer
c. Click Manage
d. Click Device Manager from the list on the left
e. Click the + next to Display adapters
f. Right click each graphics card
g. Click Uninstall
h. Put a tick in the box to delete the driver software for this device
i. Click OK
3. Restart your computer in Safe Mode (Make sure you get into safe mode on the first attempt, otherwise you have to do step 2 again)
4. Run DriverSweeper and select only the company or companies that makes or make your graphics card(s)
5. Click Analyze
6. Click Clean
7. Restart your computer
8. Run Windows in normal mode
9. Install the latest drivers for your device(s)
My System SpecsSystem Spec
01 Dec 2011   #5
tci

Windows 7 Pro 64
 
 

Thanks

Done all of the above, problem persists. I enclose the data

I did notice that when the crash happens, the monitors connected to the GeForce 210 card go blank. After the BSOD restart, they remain blank until power off. Then they start working. So maybe the GeFORCE 210 is the problem


I also tried disconnecting the DVI that connects to the GeForce 210. System worked an hour without a problem (the analog VGA of the GeForce 210 remained active).

That makes the GeForce 210 a suspect. However it was working fine before I added the PNY NVS 300 and never gave me any trouble. Could it be that both of them cannot live together ? Is there maybe some BIOS setting I need to do so they will not be in some kind of a race ?

Any idea ? I have no access to another video card unless I buy it outright and I am broke

Thanks
My System SpecsSystem Spec
01 Dec 2011   #6

Windows 7 Home Premium 64 Bit
 
 

I've never used two display cards at the same time, nor have I plugged in that many monitors. What happens if you run two out of the 210, one out of the PNY, and one out of the onboard DVI? Does that configuration still work? If so, I do not believe it is a problem with the 210.

Also, try both DVIs out of the PNY, the DVI out of the 210, and one out of the onboard. Basically, change the original four monitor configuration around to all possible configurations and see which work/don't work. That may narrow things down for you.
My System SpecsSystem Spec
02 Dec 2011   #7
tci

Windows 7 Pro 64
 
 

I have tried to systematically disconnect one monitor at a time, and leaving the system an hour with running graphics on all 4 monitors, taking that to be a valid test.

No matter which monitor I disconnected - VGA, DVI NVS, DVI 210 - the system worked.

I tried NVIDIA previous version drivers, beta drivers - no change, problem persists.

I found in nvidia control center the operating temperatures . The 210 is at 86C (186F). Is that normal ?

Thanks
My System SpecsSystem Spec
02 Dec 2011   #8
tci

Windows 7 Pro 64
 
 

OK I found that the normal operating temprature for the 210 is up to 105C. So this is not the problem
My System SpecsSystem Spec
02 Dec 2011   #9

Windows 7 Home Premium 64 Bit
 
 

What is your PSU rated at? I'm wondering if it is a power problem trying to power both cards to display on all five monitors.
My System SpecsSystem Spec
02 Dec 2011   #10
tci

Windows 7 Pro 64
 
 

300W

Could that be it ? I have no more hair to pull
My System SpecsSystem Spec
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 BSOD nvlddmkm.sys dxgkrnl.sys with 5 monitors attached




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