hi, I've bought a new computer a month ago. When I play Mw2 online ,Bluescreen keep popping up. I have a Nvidia GTX 570 graphs card , ASUS p8p67 pro motherboard, 8G RAM, 750W PSU, i5 2500k, 1TB caviar black WD Harddrive and Windows 7 Ultimate 64. I also have microsoft essencial security and Antec laboy air case.
NEED help!!!!
We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.
IF you are OVERCLOCKING STOP!
You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
The procedure:
* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
To ensure minidumps are enabled:
*Go to Start, in the Search Box type: sysdm.cpl Press Enter.
*Under the Advanced tab, click on the Startup and Recovery - Settings... button.
*Ensure that Automatically restart is unchecked.
*Under the Write Debugging Information header select Small memory dump (256 kb) in the drop down box (the 256kb varies).
*Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
*OK.
Reboot if changes have been made.
can I just post an image ?
that should do it
> Your .dmp file shows a stop error of 0x124 which is a general hardware error .
Some generic advice.A "stop 0x124" is fundamentally different to many other types of bluescreens because it stems from a hardware complaint.
Stop 0x124 minidumps contain very little practical information, and it is therefore necessary to approach the problem as a case of hardware in an unknown state of distress
If you are overclocking STOP.
Return to the default settings at least for now.
If you are running a RAID update its driver.
You can read more on this error and what to try here...
Stop 0x124 - what it means and what to try
> Please also supply your System Specs so that we know exactly what is running on your system.
FYI.
Attachment 188949
Attachment 188950
> You say your computer is new.
Is it under Warranty???
Last edited by JMH; 13 Jan 2012 at 01:49.
yeah for a year
* Thanks for filling in your System Specs.
That is appreciated.
* As you said your computer is under Warranty please be aware that attempting any potential / subsequent hardware troubleshooting steps may, in some cases, void your warranty.
I strongly suggest that you should seek further advice asap.
Under Warranty terms a duty of care applies.
tnx
I did a ram test but found no problem.i am not overclocking and also cooling is definitely not a porblem. All my drivers is updated and BIOS is updated.
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