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Windows 7: BSOD Issue when coming out of sleep on Win7 64 Bit laptop


01 Dec 2011   #1

Win 7 64 Enterprise
 
 
BSOD Issue when coming out of sleep on Win7 64 Bit laptop

My Windows 7 laptop (64bit, 128 SSD, Encrypted disk ) will randomly BSOD on several different driver files, this time ks.sys. I have several DMP examples and am providing one here now.

My System SpecsSystem Spec
.

01 Dec 2011   #2

Win 8 Release candidate 8400
 
 

Quote   Quote: Originally Posted by shorgan View Post
My Windows 7 laptop (64bit, 128 SSD, Encrypted disk ) will randomly BSOD on several different driver files, this time ks.sys. I have several DMP examples and am providing one here now.
Please give us more than one DMP



No DMP files included in upload please try this method


We do need the DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.
Quote:
To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:
Quote:
* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.





My System SpecsSystem Spec
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 BSOD Issue when coming out of sleep on Win7 64 Bit laptop




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