Windows 7: Computer froze, recovery disk dormant. Why?

boho774 · 02 Dec 2011

Would anyone know why this happened? My computer was asleep when I turned it off in the morning. A minute later I turned it on but got the blue screen with the F numbers to press. I pressed and nothing. Put in Recovery disks and nothing. Took RD out. I disconnected electric cord. Turned it on a minute later, nothing. Tried a few minutes later and the computer booted.
I have Home Premium on an HP Pavillion with Intel Pentium Dual Core, about 3 years old.
Do you think the Recovery Disk did something? Nothing came up on screen.

zigzag3143 · 02 Dec 2011

Quote: Originally Posted by boho774

Would anyone know why this happened? My computer was asleep when I turned it off in the morning. A minute later I turned it on but got the blue screen with the F numbers to press. I pressed and nothing. Put in Recovery disks and nothing. Took RD out. I disconnected electric cord. Turned it on a minute later, nothing. Tried a few minutes later and the computer booted.
I have Home Premium on an HP Pavillion with Intel Pentium Dual Core, about 3 years old.
Do you think the Recovery Disk did something? Nothing came up on screen.

One way to find out. Upload the DMP files

We do need the actual DMP file as it contains the only record of the sequence of events leading up to the crash, what drivers were loaded, and what was responsible.

It is almost impossible to spot trends from a single DMP file so if you have more than one please upload them. If you only have one please wait until the computer crashes again then upload both.

You may be able to get the DMP files without crashing by booting into safe mode (F8) with networking.

To enable us to assist you with your computer's BSOD symptoms, upload the contents of your "\Windows\Minidump" folder.

The procedure:

Quote:

* Copy the contents of \Windows\Minidump to another (temporary) location somewhere on your machine.
* Zip up the copy.
* Attach the ZIP archive to your post using the "paperclip" (file attachments) button.
*If the files are too large please upload them to a file sharing service like "Rapidshare" and put a link to them in your reply.

To ensure minidumps are enabled:

Quote:

* Go to Start, in the Search Box type: sysdm.cpl, press Enter.
* Under the Advanced tab, click on the Startup and Recovery Settings... button.
* Ensure that Automatically restart is unchecked.
* Under the Write Debugging Information header select Small memory dump (256 kB) in the dropdown box (the 256kb varies).
* Ensure that the Small Dump Directory is listed as %systemroot%\Minidump.
* OK your way out.
* Reboot if changes have been made.

Windows 7: Computer froze, recovery disk dormant. Why?

Computer froze, recovery disk dormant. Why? problems?