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Windows 7: Random BSOD's, error 0x0000003b... I don't know what to do!

12 Dec 2011   #31
Savoysuit

Windows 7 Home 64bit
 
 

ok thanks.

One last time... before I try to fiddle with hardware. I got another few crashes with the regular msg... but then the latest one wa a new code, one that I hadn't seen before. I thought I would submit that to you before I open up the laptop, and see if it helps any. If you could look at it, I'd very much appreciate it

cheers!


My System SpecsSystem Spec
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12 Dec 2011   #32
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Savoysuit View Post
ok thanks.

One last time... before I try to fiddle with hardware. I got another few crashes with the regular msg... but then the latest one wa a new code, one that I hadn't seen before. I thought I would submit that to you before I open up the laptop, and see if it helps any. If you could look at it, I'd very much appreciate it

cheers!
The last one was hard drive related and requires a chkdsk to fix; it could mean your hard drive is failing, but I highly doubt it. More likely, the hard drive had not finished writing when the memory corruption blue screen error occurred. Sorry to say, but it still looks like a memory issue. Let us know how things go when you test the memory out.
My System SpecsSystem Spec
13 Dec 2011   #33
Savoysuit

Windows 7 Home 64bit
 
 

Opening up my laptop and testing each RAM module is way too stressful for me (especially testing the stuff UNDER the keyboard. So... I'm gonna take a chance.

On the spur of the moment I bought new RAM... two sticks of 4GB. Kingston... and it's 1333 mhz. So... I opened up the case, removed the old RAM and put in the new RAM in the bottom (back) slots. Let's hope that solved it! It says that it's running Dual channel thankfully.

It wasn't a very expensive solution... I NEED to have this PC working (for my work).... so if I have to take a chance and spend some money, then so be it.

If it wasn't the RAM modules and it was the RAM slots, then hopefully I can put the 2 sticks into the slots that are working well.

I'll let you know how it goes! *fingers crossed*.
My System SpecsSystem Spec
.

13 Dec 2011   #34
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Savoysuit View Post
Opening up my laptop and testing each RAM module is way too stressful for me (especially testing the stuff UNDER the keyboard. So... I'm gonna take a chance.

On the spur of the moment I bought new RAM... two sticks of 4GB. Kingston... and it's 1333 mhz. So... I opened up the case, removed the old RAM and put in the new RAM in the bottom (back) slots. Let's hope that solved it! It says that it's running Dual channel thankfully.

It wasn't a very expensive solution... I NEED to have this PC working (for my work).... so if I have to take a chance and spend some money, then so be it.

If it wasn't the RAM modules and it was the RAM slots, then hopefully I can put the 2 sticks into the slots that are working well.

I'll let you know how it goes! *fingers crossed*.
Alright, keep us updated. Hope it works out!
My System SpecsSystem Spec
17 Dec 2011   #35
Savoysuit

Windows 7 Home 64bit
 
 

So.... I ran memtest again... got 1 error. However, I have not had 1 BSOD since I installed the new RAM... so I'm thinking it might be fixed! I know 1 error isn't perfect, but things seem to be stable....
My System SpecsSystem Spec
17 Dec 2011   #36
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Savoysuit View Post
So.... I ran memtest again... got 1 error. However, I have not had 1 BSOD since I installed the new RAM... so I'm thinking it might be fixed! I know 1 error isn't perfect, but things seem to be stable....
Sounds promising, but you will probably need to run it for about a week to determine whether it really is stable. Hopefully it is, though.

Let us know how it is running in a week or so. Good luck!
My System SpecsSystem Spec
17 Dec 2011   #37
Savoysuit

Windows 7 Home 64bit
 
 

you mean run the computer for a week, or run memtest for a week (again sorry for my lack of knowledge)
My System SpecsSystem Spec
17 Dec 2011   #38
writhziden

Windows 7 Home Premium 64 Bit
 
 

Quote   Quote: Originally Posted by Savoysuit View Post
you mean run the computer for a week, or run memtest for a week (again sorry for my lack of knowledge)
The computer. Memtest just needs to run for 7 passes, or ~8-10 hours.

And when I say run it for a week, I just mean use your computer as you normally would. You don't need to leave it on at night or anything.
My System SpecsSystem Spec
17 Dec 2011   #39
Savoysuit

Windows 7 Home 64bit
 
 

oh ok, thanks
My System SpecsSystem Spec
25 Dec 2011   #40
Savoysuit

Windows 7 Home 64bit
 
 

so it's been a week and a half since I put in the new memory, and not one crash. I guess that fixed it!

thanks for all your help!
My System SpecsSystem Spec
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 Random BSOD's, error 0x0000003b... I don't know what to do!




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